# symplr Clinical Communications — user reviews

> 93 indexed App Store user reviews of symplr Clinical Communications by Halo Health, Inc., rated 2.40/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/symplr-clinical-communications/id473260569/reviews
- App overview in markdown: https://appshunter.io/ios/app/symplr-clinical-communications/id473260569.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 3

## Newest reviews (18 of 93)

### 3/5 — CarPlay Notifications

*2026-05-24, version 26.3.0*

Please add support for CarPlay. Notifications would be sufficient. On numerous occasions while driving home, I will get messages from the hospital. However, I will not be aware of the messages until I stop my car and check the phone. This is getting annoying. The app icon appears in my CarPlay. However, it has no functionality. Can we please address this matter!

### 3/5 — Carplay

*2025-04-12, version 25.1.1*

Need to make compatible with Apple Carplay so I can get real time handsfree notifications. Most of the time I don’t get notifications when I am in the car, which is a problem for emergencies

### 3/5 — User functions

*2025-01-26, version 25.1.0*

Please add support for car play. Just a notification would be sufficient. There are many times I am driving and don’t get notified about a new message until I reach where I’m going. Also, we get answering service messages to our service and I am currently unable to see the message before I am able to put in a replay. I have to reply first then I can see the actual message. Please fix.

### 3/5 — There needs to be a new setting.

*2025-01-01, version 24.7.0*

Time duration up to determined.

To have the option to not constantly have this going off while doing work that need 100% attention - but would still allow urgent/emergent messages through.

### 3/5 — Apple Watch

*2024-12-04, version 24.6.0*

Need to be able to view message on Apple Watch and not just the notification.

### 4/5 — Please improve features

*2024-10-25, version 24.6.0*

Overall, this application works. Given the schedules of physicians, nurses, and other medical personnel, there needs to be a delayed send option. Also, the ability to send a PDF from a mobile device needs to be included. Medical documents usually do not exist in JPEG form.

### 4/5 — Feature request

*2024-10-12*

Hello developers, can you please add the ability for delayed sending? This would help clinicians communicate essential messages between work hours. Thank you.

### 4/5 — Need a computer version

*2023-05-17, version 23.3.0*

I love this but hate that it’s only on my phone, I’d love to be able to run this on my work laptop

### 3/5 — Move/remove the @ please

*2023-04-21, version 23.3.0*

The space bar is too small and misplaced. As opposed to other issues, this should be doable. This issue is maddening.

### 4/5 — Fixed

*2023-04-14, version 23.2.0*

Thank you for the keyboard fix

### 2/5 — iPhone @ button keyboard placement

*2023-04-12, version 23.2.0*

A recent update placed the @ key where the spacebar normally resides and there is no option to replace this. It takes significantly longer to send a message without it looking@like@this@because@the@space@bar@is@in@the@wrong@spot. This makes it challenging to accurately respond to messages in a timely manner and may negatively affect delivery of  patient care. Prior to this issue, this app warranted 3 stars. Function though somewhat frustrating for an iPhone user.

### 1/5 — Recent update ruined keyboard

*2023-03-28, version 23.2.0*

For an app that is used to write messages, the most recent update ruined the entire functionality of Halo. No access to the comma or parentheses, the space bar is small and shunted to the side, while less functional symbols are readily available. 

Please revert or offer accessibility options to change/customize it.

### 1/5 — Keyboard

*2023-03-21, version 23.2.0*

I’m with everyone else. The keyboard change is horrendous. Space bar change, no colon, no comma, no parentheses… the worst.

### 1/5 — Keyboard change?!?!

*2023-03-18, version 23.2.0*

I’m not sure who thought it would be a good idea to change the keyboard but I also agree with the other review that this is absolute torture! You have to search for punctuation, there’s no comma AND the @ symbol is in the most inconvenient location. 

It makes it nearly impossible to send messages without constantly having to fix the sentence. 

PLEASE change it back.

### 1/5 — Horrible keyboard downgrade

*2023-03-17, version 23.2.0*

Please restore the standard keyboard!  Please change the space bar back to standard size.  Right now, when typing, the message looks@like@this.  There is not a comma “,” anymore, either. This is very disappointing and annoying.

### 1/5 — New keyboard

*2023-03-17, version 23.2.0*

The new keyboard puts the @ sign right where the space bar is. Also the keyboard doesn’t even contain a comma. Please fix this.

### 1/5 — @ on keyboard

*2023-03-17, version 23.2.0*

Please fix the keyboard on the app. I can’t type a message without the @ symbol in front of or after the word. Also, it’s very annoying that the comma key is gone (or I can’t find it), and you have to hunt for punctuation marks. The older keyboard was much better, more efficient than this one. It’s absolutely terrible. I can’t give a rating of a negative star so I wont be giving a star at all. To me it’s easier to send a text but can’t do that because of HIIPA 🤦🏻‍♀️ Please just fix it!!!!

### 1/5 — Absolutely worthless

*2023-03-16, version 23.2.0*

This app goes through terrible updates, most recent one broke the keyboard, no question mark or comma, @ sign is where space bar should be

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible in every way.

*2026-02-22*

Keyboard is trash. Doesn't support back gesture. Takes 5 or more taps to go back. Regularly doesn't push messages through.

### 1/5 — Not making audible announcement

*2025-08-17, version 25.4.0*

I used to reliably get audible alerts. A month ago it stopped being reliable. I’m missing clinical alerts. Perhaps settings changed. I went through setting and set some alert settings. I’ve never touched those before. We use this for time critical notifications for patient care. Haphazard notifications isn’t good.

### 1/5 — Not for the unprofessional.

*2025-02-13, version 25.1.1*

The app is okay until you realize how immature and unprofessional your co-workers are. Wish there was a block button so I could only talk to my managers only. I wouldn’t recommend unless you want Human Resources involved. I hate the fact that I get notifications while I’m at home…defeats the purpose of having time off.

### 1/5 — New keyboard is awful

*2023-04-11, version 23.2.0*

The “new” keyboard is terrible! Please roll that back.  It isn’t helpful, just a hindrance!

### 1/5 — Terrible

*2023-04-11, version 23.2.0*

Terrible keyboard. Lots of negative reviews but no fix

### 1/5 — Keyboard is horrendous

*2023-04-10, version 23.2.0*

Please fix the atrocious keyboard, the comma is missing and instead there are two periods, and the “@“ taking up half of where the spacebar should be is beyond frustrating.

### 1/5 — FIX THE KEYBOARD

*2023-04-06, version 23.2.0*

What is going on with the keyboard? There’s no comma! Who thought this was a good idea?!?

### 1/5 — Fix keyboard

*2023-04-05, version 23.2.0*

This app has yet to fix @ issue. iPhone user and keyboard is still an issue

### 1/5 — FIX THE KEYBOARD!

*2023-04-02, version 23.2.0*

Why did you shrink the space bar and remove the comma? Why put the @ symbol directly where every right handed person expects the space bar to be? This change has made the app almost unusable.

### 1/5 — Please fix the keyboard.

*2023-03-28, version 23.2.0*

The new keyboard is awful! The space bar is too small and the comma is missing!!! Not user friendly at all and makes typing a nightmare! Please fix this!

## Most praised reviews (10 highest-rated)

### 5/5 — Works well

*2024-06-03, version 24.3.2*

One nice feature would be if we could somehow flag specific pages, or mark them in some way, if we needed to easily find numbers to follow up on later after we’d already returned the pages. Obviously that can be written down on paper but it would be nice if the app had such a feature built in.

### 5/5 — Basic keyboard and voice dictation restored!!!

*2023-05-04, version 23.3.0*

Hallelujah!!!
Thank you for restoring the standard keyboard and voice dictation. Best update ever!
Somebody deserves a raise!

### 5/5 — Great improvement

*2020-04-30*

Honestly, the developers of this app have made great improvements to it over the last couple of months. 20.3 seems to be working great with no issues!

### 5/5 — Super fast and easy!

*2018-02-21*

I use doc halo everyday for all types of communication. It makes everything so fast and easy. Complete upgrade to the way we communicate with each other plus we don’t have to worry about the security of our messages.

### 5/5 — Works great!

*2018-02-16, version 3.4.2*

So much better than paging!

### 5/5 — Reliable and fast

*2018-02-16, version 3.4.2*

Keep it up

### 5/5 — So great!

*2017-09-22, version 3.2.0*

I love this app and use it constantly in the emergency department. I initially had problems after the iOS upgrade, but deleted the app, reinstalled, and it is working perfectly

### 5/5 — Halo review

*2016-08-27*

I use this application daily and I find it helpful and a timesaver as I can avoid going through our call center and contact a physician directly. I've also routed all my pages through the program so I no longer have to wear a pager. Well worth trying.

### 5/5 — Great app

*2014-02-12, version 2.5.1*

Easy to use and love all the features! Fast, efficient, and secure way to communicate!

### 5/5 — Very efficient!

*2014-01-28, version 2.5.1*

This app is secure and fast, a real time saver!  Very nice!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
