# symplr Workforce — user reviews > 254 indexed App Store user reviews of symplr Workforce by symplr software LLC, rated 2.20/5 from 2,063 ratings. - Source: https://appshunter.io/ios/app/symplr-workforce/id934444927/reviews - App overview in markdown: https://appshunter.io/ios/app/symplr-workforce/id934444927.md - Rating breakdown: 5★ 415 · 4★ 113 · 3★ 149 · 2★ 260 · 1★ 1,126 ## What do users think of symplr Workforce? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 Convenient for clocking in/out - 🔒 Secure login options **Cons** - 🐛 Frequent login issues - 🔍 Confusing schedule display - ⏱️ Slow app performance - 🔒 Unreliable biometrics - 🤔 Unintuitive user interface **Commonly reported bugs** - Inconsistent clock-in/out registration - Timecard errors and discrepancies - Frequent app crashes and freezes - Schedule not accurately reflecting shifts **Most requested features** - Ability to view full team schedules - Option to customize schedule display - Improved calendar integration - Streamlined login process - More flexible time editing capabilities ## Newest reviews (18 of 254) ### 1/5 — Terrible *2026-05-30, version 2026.2.0* It just took me 8 minutes to punch in! I hate symplr!!! Garbage app! ### 2/5 — Annoying *2026-05-26, version 2026.2.0* Always makes you enter your credentials every log ins, Face log ins not working. ### 1/5 — Sign in *2026-05-21, version 2026.2.0* Biometric sign in never works. Nothing but issue after issue when using it ### 1/5 — Time clock *2026-05-19, version 2026.2.0* It’s takes a long time to clock in why ask my email 2 times ### 1/5 — Waste of time *2026-05-18, version 2026.2.0* Takes very long to clock in and clock out. Biometrics do not work at all. ### 1/5 — Frustrating!!! *2026-05-18, version 2026.2.0* SOOOO FRUSTRATING SIGNING IN!!! I can’t with this app! It takes me about 10 min to FINALLY get into the app version! It keeps taking me to the website version and I can’t put in my schedule in or see it. Or it keeps taking me back to sign in! UUUUUUUUUGH!!!!CAN YOU GUYS PLEASE FIX THIS! ### 1/5 — “Stay logged in” still doesn’t work *2026-05-15, version 2026.2.0* The latest update in May of 2026 still did not fix the issue of remembering my login credentials, forcing me to enter my email address twice, enter a password, and go through the Duo Mobile app every single time to punch in and out. ### 1/5 — Horrible *2026-05-02, version 2026.1.0* Face ID doesn’t work. This app is not user-friendly at all and is horrendous to deal with! There is always some type of issue. It’s so confusing to try to adjust clockings. I’m going to ask my company to switch to a new platform if symplr does not change their ways! ### 1/5 — Just a blank screen *2026-04-24, version 2026.1.0* Never works, just there on my phone. ### 1/5 — Please fix!!!! *2026-04-23, version 2026.1.0* Face ID does not work, please correct this!!!! Very annoying to have to login with email and password for every transaction. ### 2/5 — Needs work *2026-04-22, version 2026.1.0* The functionality of the app is OK. The problem is you have to manually login every time. Face ID used to work. This could be an improvement to make it work again. ### 1/5 — Pto *2026-04-21, version 2026.1.0* PTO should not appear as scheduled work time ### 1/5 — Defective app *2026-04-20, version 2026.1.0* Doesn’t work… ### 1/5 — Caca *2026-04-18, version 2026.1.0* Does not notify you when your picked up shifts get awarded. Does not let you pick up partial shifts. Much better apps out there ### 1/5 — Fix log in issues please! *2026-04-15, version 2026.1.0* We had to redownload this app this week after our company upgraded our clock in system and now it doesn’t remember log in information and you have to manually type in your email address and password each time you open the app (previously it would save your inform for several days or let your use your bio OD to sign in) ### 1/5 — Schedule requests *2026-04-10, version 2026.1.0* On API we were able to see self schedule requests after the self scheduling period closed. Now it’s gone. Bring back that feature!!!! ### 1/5 — Terrible app *2026-04-10, version 2026.1.0* App does not function properly. Would write a longer review but if the people who designed this app and the employers that use this app don’t care then why should I ? 0 out of 10. There should be a no star option. ### 1/5 — Genuinely Horrid *2026-03-27, version 2026.1.0* It takes minimum 5 minutes to log in/out of this god forsaken app. Face ID does not work 99% of the time. It will glitch when directed to duo and make you reset the process, aka entering your email 30 thousand times. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-07-29, version 2026.2.0* Awful to use. Takes way to long to punch in and out ### 1/5 — Pointless *2026-07-18, version 2026.2.0* I am only able to check punches. The ability to check paystubs would be fantastic. ### 1/5 — No explanation *2026-07-15, version 2026.2.0* I was using app without any issues, and then without explanation it suddenly wouldn’t allow me access to sign in. It says my device isn’t “secure”, and to make sure you’re using a secure device. This is the same device I’ve been using. It does not explain how to ensure device is secure???? ### 1/5 — Worst app ever *2026-07-07, version 2026.2.0* This app is new to me as a former employee at the job I am currently at. It kicks me off every time and is a pain in the a**. Please make this whole thing better... ### 1/5 — Worst scheduling app ever *2026-07-04, version 2026.2.0* So many issues: 1) timed out of the app in a few minutes so constantly having to log back in. 2) can’t see the schedule in the past. 3) can’t approve or deny PTO on the app. 4) can’t make schedule changes on the app. ### 1/5 — Face ID *2026-06-28, version 2026.2.0* Unable to use Face ID. Need to enter long email address twice to log in. Sent an email through the app asking for assistance and never heard back. ### 1/5 — Terrible *2026-06-21, version 2026.2.0* I have to enter my email address twice plus password. Even though I click remember login and use Face ID, I have to re-sign in EVERY SINGLE TIME I open the app. Not user friendly at all! ### 1/5 — Can’t log in *2026-06-16, version 2026.2.0* The app randomly no longer let me log in, stating invalid credentials. I’ll go through the process of attempting to long in again, go to the Duo Mobile app to verify, states I am all set and logging in, to then go back the initial log in page stating “invalid credentials”. ### 1/5 — Sign in *2026-06-11, version 2026.2.0* Takes way too long to sign in and have to enter the email twice ….. ### 1/5 — Worst Clocking app I’ve ever used *2026-06-01, version 2026.2.0* Barely works half the time or it takes 5 mins to log into the app ## Most praised reviews (10 highest-rated) ### 5/5 — Unimpressed *2025-04-27, version 2024.5.3* They used to have me set up for facial recognition now something happened and had to have them help me to be able to access the app and ever since now it makes me use Authenticator. It’s such a pain to get in ### 5/5 — Clocking in and out *2025-03-30, version 2024.5.2* I like this app! This was a great idea for the hospital center. ### 4/5 — Four stars *2026-03-04, version 2026.1.0* With this new update I cannot see my my schedule requests while it’s pending to be published and before I could. can you guys please add the feature back on or fix it, it’s on through the filter feature but I cannot see it. Thank u ### 4/5 — Need some options *2025-09-17, version 2025.2.0* I like how I can clock in on the app. Need options for popup notifications for when scheduled to work. ### 4/5 — Work *2025-03-11, version 2024.5.2* It’s been great for me very helpful ### 4/5 — Face recognition *2025-02-28, version 2024.5.2* Is it possible to get face recognition to open the app?. ### 4/5 — A lifesaver *2023-06-30* I work remotely most of the time and cannot connect with our companies PC-based software. This has made it impossible to create a schedule unless I am on campus and connected to the intranet (clunky software on a PC as well- a Windows 95 interface). This app does everything I need and I can access it from anywhere. It also has a clean interface and is so much easier to use. Could use some different terminology and UX is not intuitive initially, but so very much better than the Windows clunker. ### 3/5 — It ok *2026-07-18, version 2026.2.0* Not sure who it’s so difficult to sign in to. Today is the first time my actual schedule and the app do not match. ### 3/5 — RN *2026-06-23, version 2026.2.0* I wish an option to import to our phone calendar (iPhone, google) existed). In the past this was an option. Please bring it back. ### 3/5 — Not working *2026-02-14, version 2026.1.0* Not working --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*