# Symynelec — user reviews > 107 indexed App Store user reviews of Symynelec by Huizhou Ximingbo Technology Co., LTD, rated 4.80/5 from 5,039 ratings. - Source: https://appshunter.io/ios/app/symynelec/id6444843504/reviews - App overview in markdown: https://appshunter.io/ios/app/symynelec/id6444843504.md - Rating breakdown: 5★ 4,180 · 4★ 667 · 3★ 139 · 2★ 17 · 1★ 36 ## What do users think of Symynelec? Overall sentiment: neutral **Pros** - 👍 Easy to install and use - 🔒 Reliable security features - 🚀 Good picture quality - 💡 Versatile monitoring capabilities - 👍 Responsive app and controls **Cons** - 🐛 Connectivity issues and camera freezes - 🐛 Unreliable motion detection and notifications - 🐛 Branding added to camera feed - 🔋 Declining performance over time **Commonly reported bugs** - Cameras getting stuck in one position - Frequent resets and connectivity issues - Incompatibility with certain devices and OS versions **Most requested features** - Faster video playback and scrubbing - Customizable notification sounds - Ability to delete multiple motion alerts at once - Integration with Alexa and other smart home platforms ## Newest reviews (12 of 107) ### 3/5 — Poohgirl4life *2026-08-08, version 1.3.7* Doesn’t catch everything its upsetting but for most part its way better then ring ### 3/5 — Full screen issue via iPad *2026-07-11, version 1.3.6* The 1.3.6 version works well on the iPhones. But on the iPad, the fullscreen mode got issue. Please fix and make it working right. ### 2/5 — Dernière mise à jour out *2026-06-09, version 1.3.6* Je n’ai plus de plein écran sur mon pad depuis la dernière maj ### 3/5 — Quality? *2026-04-05, version 1.3.4* Love the concept, love the video quality, but the cameras consistently do not hold up. Good for 6-10 mos, then issues arise. One has a wire disconnect inside, two others lost pan/tilt ability, a fourth just died. Support seems to be concerned, and willing to help, but alas…out of warranty, not covered by warranty. I have three noncore g units (I repaired the wire disconnect… ### 4/5 — Great but…. *2026-03-29, version 1.3.4* For some reason since the last update watching my live feed or even having the app open has not only been draining my battery but also making my phone overheat ### 3/5 — Symynelec *2026-02-08, version 1.3.3* These cameras are really easy to hang and you can see everything around your home. The installation is simple and the cameras are pretty clear b ### 2/5 — App works *2026-01-22, version 1.3.1* Unfortunately, since I started using this app for my front door camera, they incorporated ads. I wish I had known because I wouldn’t have done the update ### 4/5 — 8 *2025-12-25, version 1.3.1* I love my Symynelec camera, but the tracking is off sometimes but I tore on my neighbors about it after they see all my footage ### 2/5 — Not optimized for iPad *2025-12-19, version 1.3.1* The app claims to be iPad optimized but the maximum camera view is 1/8th of the entire iPad screen. So much wasted space. ### 3/5 — Update ruined it *2025-09-25, version 1.2.7* Overall I like these cameras considering the install and setup is easy. But after the recent update I’ll be looking for something else. A lot of the older options like motion detection/tracking has been removed and the maneuvering of the camera view has now been made less efficient. Not sure if they’re pushing to make you buy premium or what. The older version was a lot more versatile and easier. Good camera for a quick setup without a monthly fee. But the recent update to the app is why I’m leaving a 3/5. ### 1/5 — Unhappy *2025-08-22, version 1.2.6* What happened to this app I am no longer able to turn my device sideways to get a larger view I’m extremely disappointed with the change ### 4/5 — Good enough *2025-08-21, version 1.2.6* It has an option to turn on and off the floodlights and the for me it doesn’t do anything it doesn’t turn them off or on. Maybe I’m using them wrong, and they aren’t as wide as I thought but I still like them a lot, they connect very well and don’t take long to boot up when you get a notification. ## Most critical reviews (10 lowest-rated) ### 1/5 — Dernière mise à jour *2026-06-14, version 1.3.6* Plus de plein écran sur IPad, pourquoi des mises à jour toujours aussi décevante! ### 1/5 — Crashes *2026-03-17, version 1.3.4* App won’t open. Using a M1 Mac with latest MacOS ### 1/5 — Zero Stars *2026-01-23, version 1.3.1* Cameras seem decent, app is total garbage. It will never bring up video stream. Total waste of money if it doesn’t work. Wish I would’ve bought went a different route. ### 1/5 — Don t like the update on this app. *2025-09-18, version 1.2.7* The new version is awful ### 1/5 — Update ruined the app *2025-09-09, version 1.2.7* The last app update removed the ability to view full screen on my iPad and added a menu to over 2/3 screen view without the ability hid the menu. I am not interested in a massive menu of features not needed. Just give me the ability to use camera full screen, zoom and talk the way is was before. It still works on my iPhone. Please fix the app to work on my iPad. Updated today 9/9/2025. Still not fixed. Please fix landscape mode on iPad. ### 1/5 — Update ruined the app *2025-09-07* The last app update removed the ability to view full screen on my iPad and added a menu to over 2/3 screen view without the ability hid the menu. I am not interested in a massive menu of features not needed. Just give me the ability to use camera full screen, zoom and talk the way is was before. It still works on my iPhone. Please fix the app to work on my iPad. ### 1/5 — App no longer works on ipad *2025-09-05, version 1.2.6* App no longer works on ipad. Cant see full screen. Also you buried the message center (probably the most used feature to view alarms) under the help menu. Now you have to click click click to see your alert. ### 1/5 — Unauthorized UI update *2025-09-03, version 1.2.6* What’s with the new ui ? I never updated my app? Revert it back to how it was. This new look is stupid and not user friendly. I’m pretty annoyed. The new look is ruining my experience with the app. ### 1/5 — Last update killed app for iPad *2025-09-02, version 1.2.6* Last update removed the full screen option for the iPad, now your new UI covers 80% of the screen and can’t even view the camera, great job guys ### 1/5 — IMPOSIBLE TO ACCESS REMOTELY *2025-08-26, version 1.2.6* Bad product ## Most praised reviews (10 highest-rated) ### 5/5 — Farm Camara *2026-07-25, version 1.3.7* Great value , decent pictures and history can’t go wrong and avoid another month a service fee . ### 5/5 — Excellent cameras *2026-06-15, version 1.3.6* I have four Symynelec cameras they all work seamlessly together. Super easy install and work great in all kinds of weather. ### 5/5 — Great camera system *2026-03-24, version 1.3.4* Very reliable and a nice clear picture. After two years, no issues at all. ### 5/5 — YAT YAS *2026-03-20, version 1.3.4* Second day and fully set up except waiting on some memory cards so far so good only took me about three hours to feel kind of get it set up all like I said so far so good very pleased and their Help chat AI actually works. I asked it four important questions and it answered three of them with very very useful answers. I was really pleased the other one it just said couldn’t understand what I meant, which was fine. I was probably wording the question wrong. ### 5/5 — Excellence in all aspects *2026-01-04, version 1.3.1* I feel it’s absolutely necessary for me to post this review as I was skeptical to get the cams and commit to the brand but BOY M I GLAD i DID. This app is loaded with amazing features and the design is Outstanding , the features are modern and there’s a ton of ways to integrate the products via this app into you smart home to run automations and whatever else your heart desires! My first time not buying big brand products and well I’ll cut to the point- after experiencing a total unexplained malfunction of one of my cameras I had to contact customer service via chats in the app and after trouble shooting the very basic things I agreed to share my logs and provided necessary documentation to get to the root of the issue. Which turned out to be something unfixable apparently. However to make things better and assist me they sent me a replacement camera free of charge! I won’t lie I am very shocked and extremely grateful for such a classy move! Seriously like these big name cam companies don’t offer nearly as good service as here does and not ever in my life have I been offered a free replacement for anything not under warranty ever! So I am very grateful for the top quality service, products , staff & company ! Absolutely excellent in all Feilds and this app deserves much more credit than it’s given ! 5 star rating the least I can do for the help and support I received! Thanks again ! ### 5/5 — Muy buenas *2025-12-17, version 1.3.1* Son muy efectivas ### 5/5 — Cams *2025-09-20, version 1.2.7* With the hardware and software that was provided, we were able to set up three cameras and have a great system for monitoring the property ### 5/5 — Excelente *2025-09-08, version 1.2.6* Excelente producto 👍👏☝️ ### 5/5 — Cookie man *2025-08-13, version 1.2.6* Exactly what I need for a good price ### 5/5 — Bulb cameras *2025-08-07, version 1.2.5* Great experience with this app and equipment so far!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*