# Sync: Ford Car Play Connect — user reviews > 58 indexed App Store user reviews of Sync by Huy Nguyen, rated 4.60/5 from 3,847 ratings. - Source: https://appshunter.io/ios/app/sync-ford-car-play-connect/id6447566962/reviews - App overview in markdown: https://appshunter.io/ios/app/sync-ford-car-play-connect/id6447566962.md - Rating breakdown: 5★ 3,190 · 4★ 236 · 3★ 136 · 2★ 46 · 1★ 239 ## What do users think of Sync? Overall sentiment: negative **Pros** - ⭐ Using for Mustang - ⭐ Fiesta **Cons** - 🚫 Charges for manufacturer's free app - 🚫 Doesn't work with user's car - 🚫 Can't connect to FordPass - 🚫 No free trial - 🚫 Confusing and cash-hungry - 🚫 Doesn't work without paying - 🚫 Limited support and expensive - 🚫 Won't connect to user's vehicle - 🚫 Incompatible with user's vehicle **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (14 of 58) ### 2/5 — App doesn’t work *2026-07-30, version 2.0* This app has been down or not working for some time.its playing up in a brand new puma as well. ### 1/5 — Horrible *2026-01-19, version 2.0* Very disappointed I want my money back now ### 1/5 — ***WARNING!!!!!!*** *2026-01-10, version 2.0* I was FORCED to sign up for the subscription before I could even VERIFY if my car was supported. I found out I’m 1 year shy. Thankfully Apple understood and refunded the purchase. Maybe yall should let individuals SEE if their vehicle is supported instead of hiding EVERYTHING behind a pay wall and yes, they do this. No matter what make I picked to then select my car, I’m forced to pick a subscription. Monthly or Yearly. Seems like a full on scam to me. ### 1/5 — This genuinely is a paywall god awful app *2026-01-06, version 2.0* Nothing is different from the 15 a month and free, wanna know why? Because you can’t do anything with the free version of the app, and the 15 a month barely works😭 ### 1/5 — Scam *2026-01-03, version 2.0* Scam ### 1/5 — What the ???? *2025-11-28, version 2.0* Asking for a review whenever I just downloaded the app and haven’t even used it yet? C’mon ### 1/5 — Pricey *2025-11-07, version 2.0* Not a free app therefore not worth getting ### 1/5 — Cash grab *2025-09-25, version 2.0* Can’t do anything on the app without paying $15 a month ### 1/5 — No Free Trial *2025-09-19, version 2.0* No free trial of any kind. There’s no way I’ll pay for something I haven’t tried. All these endless negative feedbacks and they’re still rated above 4.0!? ### 1/5 — Ford f-250 not supported *2025-09-13, version 2.0* I tried to set up for my Ford F250 and it said it wasn’t supported so I canceled the order right away and it’s still billed me and will not give me my money back ### 1/5 — Lies about compatibility *2025-08-31, version 2.0* Told me it’s compatible then changed me for a year and the app will not unlock or lock my truck email them bunch of times and they do not reply or give ur refund back. Don’t waste ur time or money on this app it’s a scam.! ### 1/5 — Not available in India *2025-08-23* I don't why this application is available in India, when it doesn't support India ### 1/5 — Absurdity *2025-08-06, version 2.0* This is absurd. It wants me to pay 15 dollars a month just to connect my car, without that the app is literally useless. Why should I have to pay 15 dollars a month on top of the cost of the car, which wasn’t cheap by the way! It doesn’t even work when my phone is plugged directly in. Why is this even an app ### 1/5 — 14.99 a month is crazy *2025-08-03, version 2.0* Need i say more? ## Most critical reviews (10 lowest-rated) ### 1/5 — Impostor *2026-07-27, version 2.0* Not the ford sync app ### 1/5 — Not available in Saudi Arabia *2026-06-27* Not supporting in Saudi Arabia ### 1/5 — NOT OFFICIAL APP *2026-05-26, version 2.0* I bought this thinking it was the actual Ford app. I paid for a yearly subscription. I have requested a refund, and if I receive it, I will update to five stars. ### 1/5 — Misleading app title *2026-05-06, version 2.0* This app has nothing to do with Bluetooth hint to your ford. Even tho it claims to be a car play. It then immediately tries to get you to pay for a feature in your car that is free. If i could give zero stars i would ### 1/5 — Do not purchase you get free through Ford *2026-03-25, version 2.0* This does nothing. Get the services you need free from Ford App ### 1/5 — Don’t let the high ratings fool you *2026-03-17, version 2.0* One of the worst apps from a professional company you’ll ever find. Does very little out of the box, and ask you to pay a premium for what should be free features. ### 1/5 — Scam *2026-03-17, version 2.0* I paid my yearly fee so I could have this to automatically start my car. Worked for 2-3 weeks & now it doesn’t. I have reached out to developer & no response… ### 1/5 — Do not recommend *2026-02-04, version 2.0* This app does not allow you to check compatibility prior to purchase. Although my vehicle has Sync once in the app. It does not show compatibility to my year make and model. When trying to contact support to directly lead to an email that does not allow you to send. Which intern means I’m unable to request a refund. I would not suggest downloading this app unless you are 100% certain it is compatible with your vehicle. Someone please contact in regards to refund. ### 1/5 — Need my refund *2026-01-28, version 2.0* I do not subscribe to this app and you can tell that I have never used your app and I have tried everything with App Store with no results and I am not giving up on getting my money back. I drive Toyota rav4, please refund my money. Ola Onifade ### 1/5 — NOT the Official Ford app *2026-01-19, version 2.0* This app is named solely to gain search hits for Ford owners looking for the Ford app. Do NOT be fooled by yet another scammer. ## Most praised reviews (10 highest-rated) ### 5/5 — SCAM *2026-03-07, version 2.0* Don’t download this app!! They are scamming!! They make you pay before knowing if your car is compatible and won’t issue a refund for you! ### 5/5 — Scam not actual app needed *2026-02-28, version 2.0* I got this app thinking it was the official Ford Sync app and it wasn’t. Was charged for a 1 year subscription but I immediately deleted the app as I would not be using it because it isn’t the right one. I emailed support on hopes of getting a refund. I’ll update if support is helpful. ### 5/5 — Too much twatting about. Why can things not just work like they did? *2026-01-29, version 2.0* Too much twatting about. Why can things not just work like they did? ### 5/5 — Bueno *2026-01-13, version 2.0* Bueno ### 5/5 — 2017 FORD MUSTANG (no trim) *2025-08-01, version 2.0* Good word of God ### 5/5 — Using For My Droptop Mustang *2024-11-30, version 2.0* I’m excited to enjoy these features! I’ll come back & update if needed! ### 5/5 — Mr Saunders *2024-11-13, version 2.0* Fiesta ### 5/5 — Ford 150 *2023-08-24* Año 2007 ### 5/5 — Kia soul *2023-06-09, version 1.1* 2020 ### 4/5 — Hardi *2025-12-17, version 2.0* Baban --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*