# SynCab — Your Trusted Taxi Brand

> Hong Kong's largest managed taxi fleet offering premium point-to-point transport services. (iPhone/iPad app by Chung Shing Taxi Management Ltd.)

- Source: https://appshunter.io/ios/app/syncab/id1007960894 (this page in markdown: same URL + `.md`)
- Developer: [Chung Shing Taxi Management Ltd](https://appshunter.io/developer/1007960893)
- Category: Travel, Navigation
- Price: Free
- Age rating: 4+
- Requires: iOS 12.4 · 74 MB
- Languages: American English, Chinese (Traditional, Hong Kong SAR China)
- Released: 2015-06-26
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/syncab/id1007960894/reviews.md

## What is SynCab?

[About SynCab]
SynCab is currently the largest managed taxi fleet in Hong Kong. Aside from providing convenient point to point transport services, we also offer customized journey arrangement.   Currently, there are two types of SynCab taxis – the MPT (Multi-Purpose Taxi) and the SPT (Selected Personal Taxi).
 
[Premium-quality Taxi Focusing on Passenger Experience]
Since our establishment in 2015, we have been putting our heart and attention into every detail with a commitment to providing our passengers a safe and pleasant journey. SynCab taxis provides spacious and luxurious seats.  Our passengers can also enjoy free Wi-Fi and USB charging during their journey.  SynCab MPT (Multi-Purpose Taxi) has big compartment space Passenger in wheelchair not only occupies independent space but also enjoys easy boarding and alighting the taxi through a sloping plate, without leaving his or her wheelchair.

[SynCab Multi-Purpose Taxi MPT]
To facilitate your planning of a smooth journey, SynCab MPT accepts one-week’s advanced booking.   Priority is given to pre-booked journeys.  Passengers are required to pay a booking fee of HK$100 for each journey, and the booking fee will be collected along with the metered taxi fare as set out by the government. 
 
[SynCab Selected Personal Taxi SPT]
Another prime service offering of SynCab, the SPT allows passengers to book 20 minutes prior to their journey.  Moreover, our system would calculate and provide a fixed-price taxi fare of the journey at the time of the booking.  Passenger can make in-app credit card payment conveniently upon confirmation of the booking.  The advanced fee calculation and advisory give our passengers peace of mind.  They will not need to worry about changes in taxi fare due to traffic jams or sudden route alterations, hence better arrangement can be made in advance. 
 
[Make booking for your loved ones]
SynCab has added a ‘passengers list’ feature which allows you to add and save your passenger names and phone numbers for future bookings. You can simply select a name from your list to complete the booking for your passenger quickly and conveniently. 
 
Remark:
SynCab’s booking fees do not apply to taxis hailed in the streets. 
Passengers can choose to pay the fares by cash, credit card or e-wallet. 
 
SynCab’s Achievements in 2018
Over 1,209 quality taxi driver nominations received in the Taxi Driver Commendation Scheme 
Completed more than 1.8 million journeys
Hong Kong’s first guide dog friendly taxi fleet

## Key features

- Point-to-point taxi services
- Multi-Purpose Taxi (MPT) with advanced booking
- Selected Personal Taxi (SPT) with fixed pricing
- Wheelchair accessible MPT option
- Free Wi-Fi and USB charging
- Passenger list for easy booking
- Multiple payment options (cash, credit card, e-wallet)

## Recent user reviews (10 of 39)

All indexed reviews: https://appshunter.io/ios/app/syncab/id1007960894/reviews.md

### 1/5 — 極差體驗

*2026-04-05, version 3.1.12*

一早計劃做行程， 3:30坐船， 信德中心碼頭，由於成家有老有少，為咗遵從法例要坐的士，（因為豁免兒童座椅），朝頭早已經預約咗2:30車嚟接我，一早已經走咗落地下大堂等，2:25先俾個訊息，我話張單俾佢哋取消咗，錢又唔退俾我。唔使講以後唔會再用佢哋嘅服務。

### 1/5 — 驗證碼驗證唔到仲叫唔叫驗證碼？

*2026-01-10, version 3.1.12*

驗證碼驗證唔到，仲叫唔叫驗證碼？！

### 1/5 — 早一日book, 但喺當日指定時間前10分鐘先被cut!🤬

*2025-10-08, version 3.1.12*

小心呢個公司，早一日book, 俾埋錢，當日竟然話無車，之後就即cut! 仲要只係早10分鐘前！🤬🤬🤬🤬🤬🤬

### 1/5 — Never any cabs

*2025-09-27, version 3.1.11*

The app itself is fine to use, but there are never any cabs. I have tried multiple times, both live and advanced bookings. Not once have I succeeded in getting a ride. Yesterday, I made a booking 2 hours in advanced from north point to happy valley. 5 mins before they cancelled saying no cars available. That’s booked 2 hours in advanced.

### 5/5 — Good

*2025-07-30, version 3.1.9*

車輛內寛闊，冷氣充足

### 5/5 — 無

*2025-07-30, version 3.1.9*

方便好用

### 5/5 — 可靠

*2025-07-30, version 3.1.9*

司機有交帶，客服細心

### 5/5 — 清潔度良好

*2025-07-30, version 3.1.9*

正

### 2/5 — 個app勁廢

*2025-07-28, version 3.1.9*

預約了，顯示時間等，個時間不停延遲，個app又唔會話你知架車位置，而訊息功能又唔知佢睇唔睇到，到打比個司機，佢又話無接過張單，但個app又收左你錢又扣左張優惠券。
未搞就唔好啦！

### 3/5 — App問題

*2025-07-17, version 3.1.9*

大半日前book車都唔可以改時間。
要將行程加入自己行事曆都要放最大權限，邊有可能。

## Frequently asked questions about SynCab

### What types of taxis does SynCab offer?

SynCab offers two main types of taxis: the Multi-Purpose Taxi (MPT), which can be booked up to a week in advance and is ideal for those needing extra compartment space or wheelchair accessibility, and the Selected Personal Taxi (SPT), which can be booked 20 minutes prior to the journey with a fixed price.

### How does SynCab's SPT fixed pricing work?

When booking an SPT, the system calculates and provides a fixed taxi fare at the time of booking. This price is guaranteed regardless of traffic or route changes, offering peace of mind for passengers.

### Can I book a SynCab taxi for someone else?

Yes, SynCab has a 'passengers list' feature that allows you to save the names and phone numbers of frequent passengers. You can then easily select a name from this list to complete a booking for them.

### What amenities are available in SynCab taxis?

SynCab taxis focus on passenger experience by providing spacious and luxurious seats. Passengers can also enjoy complimentary Wi-Fi and USB charging ports during their journey.

### Are there any booking fees for SynCab taxis?

A booking fee of HK$100 applies to MPT journeys booked in advance. This fee is collected along with the metered taxi fare. Booking fees do not apply to taxis hailed directly on the street.

### What payment methods does SynCab accept?

SynCab accepts various payment methods, including cash, credit card, and e-wallets. For SPT bookings, in-app credit card payment is available upon confirmation.

### Is SynCab suitable for passengers with disabilities?

Yes, the SynCab MPT (Multi-Purpose Taxi) is designed to accommodate passengers in wheelchairs. They occupy an independent space and can board/alight easily via a sloping plate, without leaving their wheelchair.

### How often is the SynCab app updated?

The SynCab app was last updated on September 29, 2025, indicating regular maintenance and updates to ensure reliability and functionality.

## Version history (last 5 releases)

### 3.1.12 — 2025-09-29

「星群的士」提供更佳體驗

### 3.1.11 — 2025-08-29

「星群的士」提供更佳體驗

### 3.1.10 — 2025-08-13

「星群的士」提供更佳體驗

### 3.1.9 — 2025-07-17

「星群的士」提供更佳體驗

### 3.1.8 — 2025-07-14

「星群的士」提供更佳體驗

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## More apps by Chung Shing Taxi Management Ltd

- [SynCab 星群的士 (HK Gov Fleet)](https://appshunter.io/ios/app/syncab-hk-gov-fleet/id6737658022)

All apps by Chung Shing Taxi Management Ltd: https://appshunter.io/developer/1007960893

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*