# Synced Tool — user reviews > 27 indexed App Store user reviews of Synced Tool by ConnectWise, rated 2.70/5 from 28 ratings. - Source: https://appshunter.io/ios/app/synced-tool/id575770909/reviews - App overview in markdown: https://appshunter.io/ios/app/synced-tool/id575770909.md - Rating breakdown: 5★ 9 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 14 ## Newest reviews (7 of 27) ### 1/5 — We call it Anchor “piece of” Sync *2018-01-03* Worse decision ever to switch to this from DropBox. I can’t download any of my files from my iPad now. It is ALWAYS glitchy and NEVER reliable. ### 1/5 — Broken in iOS 11 - still! *2017-10-08* Issues now when viewing simple jpeg issues it throws all sorts of errors stating connection timeout and other errors (connection is fine). Also photo uploads now corrupt images. Totally useless in iOS 11. Moving back to Dropbox if not fixed soon. ### 1/5 — Keeps uploading *2016-12-07* When I try to look at a page on a PDF or a folder... it keeps downloading the entire folder or file... it will disappear and reappear until the entire file is downloaded not allowing you to view or work on the one you selected. If it is a large file, it can be very annoying... ### 2/5 — Need New Update *2016-11-14* This app works great unless you have the new iPhone 6. It worked great with 5 and under but when I got the new 6, It won't upload my pictures to the folders I'm transferring them too. It won't even pull up my camera roll any more. Please provide a new update!! Our construction company uses this app all the time! ### 2/5 — Handy if the bugs get worked out *2016-09-23* Camera upload directly into folders instead of only the upload section would be very helpful. Also being able to pick through the camera roll instead of only having the option to upload entire camera roll. ### 1/5 — "Open in" on ios 8.02 for iPad *2014-10-15* doesn't work ### 1/5 — They want to replace dropbox with this? *2014-09-29* Several years ago when dropbox was in beta, I was able to set up my account, log in, upload files and folders, and share folders with friends and family, within minutes. Although I was able to log into the synced tool website, upload a file, create a folder, and change my password, that's about it. Was not able to delete, rename or move files although account permissions seemed to indicate that I should be able to do these things. Installed the ios app in the hopes of being able to manage my files, I can't even log in to my account. Uninstall coming right up for this dud. ## Most critical reviews (10 lowest-rated) ### 1/5 — App reverts to root shared folder *2024-12-17* This app would be great if it didn’t constantly revert back to the main root shared folder any time you switch apps, take a call, send a text, etc. We have a complex file system on our remote server that takes many clicks to navigate to a specific file. Having to start back at the beginning of the shared folder to reopen a file anytime you leave the app seems like a oversight or a very poorly thought out feature. It pretty much makes the app unusable for productivity. I find myself downloading copious amounts of files to my phone just to avoid having to use Synced Tool to access them remotely, which is the whole purpose of the app. Can this not be fixed through a simple update? This is not new behavior either. It has done it from the first time I’ve used the app. I’ve deleted and reinstalled and the behavior persists. It also happens regardless if you use Web Preview or iOS Viewer to open files. Please fix so files you are viewing stay open when you switch apps. ### 1/5 — Useless in Dark Mode *2020-02-12* This app doesn’t support dark mode and odds unusable if you are running dark mode! ### 1/5 — Dringendes Update erforderlich, unbrauchbar *2020-01-04* Die App ist schlicht unbrauchbar. Unterstützt den Dark Mode nicht, einloggen über die App nicht möglich. Schrott. ### 1/5 — 12/10/2019 they write "Fixes for iOS 9.3"??? Really? *2019-12-11* These guys don't care so much it's a joke. Horrible and laughable app ### 1/5 — Dark Mode with Black text - well developed 🙈 *2019-11-15, version 4.8* So I updated the app after the developers now support ios13. One of the biggest features is dark mode. Maybe the developers missed the memo. You now can’t use the app cos you can’t see the folder names - making is utterly useless! ### 1/5 — Why bother? *2018-10-07* App is clearly an afterthought with no real commitment to functionality and use. Setup to backup photos and continuously times out requiring restart. All in all, given the lack of reasonable functionality I question if the app provides any real value in backing up anything on the iPhone? ### 1/5 — Allow Files/Folders to be cached *2018-09-24* Allow folders/files to cached for faster viewing / navigation Update GUI to follow apple's guidelines. Allow to unlock password-enabled devices to use fingerprint and/or Face ID ### 1/5 — PDF’s don’t open *2018-05-16* Locked PDF’s don’t work.... Very disappointing ### 1/5 — Like poooop *2018-04-24* 👎🏻👎🏻👎🏻👎🏻 dont take our time plz with ur stupid app ### 1/5 — Do you like dial up internet? If so, you’ll love this app! *2018-02-21* You know it is bad when it takes longer to open and view a document through this app then it does to download it and view it through another app. It is always crashing and will black out my screen. But the worst part is how slow it takes to navigate through the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Version 4.4.111 is awesome *2018-07-09* Improved user experience ### 5/5 — Superb cloud tool *2016-11-07, version 4.0* I've used this Synced Tool to securely access the Save9 FileSync & Share online service and it works flawlessly every time. I particularly like the extra layer of access protection provided via the app passcode and it is reassuring to know my data is protected in transit using AES 256-bit encryption. Excellent app - well done! ### 5/5 — Awesome! *2015-11-06* 3.9 is a great update! Loving the spotlight search integration and iOS 9 compatibility. Also, the ability to transfer my files to and from other apps has been a great improvement on my old workflow. ### 5/5 — The definition of intuitive! *2014-02-19* This is a great cloud sync application that makes my life easier! ### 4/5 — Needs an update. *2020-03-01* With iOS 13.3.1 already in full swing and dark mode available the UI especially filenames unless tapped on are no longer visible. Also with apps such as MEGA.NZ’s the bar has been raised for mobile storage functionality. ### 4/5 — Not bad but *2014-08-30* Heh gayeeeeeeee ### 3/5 — This app could be great *2018-10-16* If this app could cache/download your favorite files or if it wasn’t so slow at downloading when you’re simply just trying to view a text document it could be competitive. Please update this for iOS!! ### 3/5 — Okay, good for quick view. *2018-03-02* Okay, can be improved. Need online data edit and save option. Cannot open password protected excel files in new version. ### 3/5 — Leider nicht die Dropbox *2018-01-31* Ich will die App nicht schlecht reden Aber wer die Dropbox kennt weiß was ich meine. Trotzdem habe ich gewechselt. Ich verwende die Leitz Cloud Deutschland Support, Daten in Deutschland und Potential nach oben Wird schon werden🤙 ### 3/5 — Need fixes *2016-10-07* With new iOS, doesn't seem that uploading photos or videos works from inside the app. Please fix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*