# SyncGene Sync Contact Calendar — user reviews > 36 indexed App Store user reviews of SyncGene Sync Contact Calendar by Cira Apps Limited, rated 1.90/5 from 20 ratings. - Source: https://appshunter.io/ios/app/syncgene-sync-contact-calendar/id1133538068/reviews - App overview in markdown: https://appshunter.io/ios/app/syncgene-sync-contact-calendar/id1133538068.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 14 ## Newest reviews (13 of 36) ### 1/5 — Synchronised *2023-02-16, version 2.4* ? Didn’t do anything for Microsoft outlook email ### 1/5 — What the premium package, but not recognized. *2023-01-22, version 2.3* So I forked out the money for an annual subscription to the premium package. However, neither my phone or my laptop version will recognize that I paid that money, even though I have a receipt from Apple. I tried calling Support, and they want you to use their chat bot which has nothing relevant. I left a voicemail and no one has called back. I am desperate to have a calendar sync program. I have three calendars to sync. However, at this point, I think everything to do with this program is fraudulent. I want my money back or some real help from a live person not a chat foot. ### 1/5 — App freezes with every launch. Support is AWFUL *2022-07-25, version 2.1* No useful support. They don’t respond and when they do it’s like they don’t know who you are, what software you’re using. This despite initiating the support request from their own email regarding a sync failure. ### 1/5 — Not Ready for Production *2022-06-22, version 2.1* This app is buggy and not ready for production. At least we know where the ObamaCare website staff is working. ### 1/5 — Too complicated *2022-05-05, version 2.1* Setup is too complicated. Seems like it shouldn’t be that difficult. It’s asking me to download other apps and sign up here and then choose something for something from 5 options that are not well explained and then put in my email so they can send me something that takes me to another page that I don’t understand. It really just doesn’t make sense. ### 1/5 — Doesn’t work *2022-05-03, version 2.1* Paid for upgrade but app still thinks I’m on free ### 1/5 — Ugh takes days to confirm subscription payments *2022-04-23, version 2.1* Per tech support and I believe they only have one person.takes days for them to confirm upgrade to purchased subscription. Paid thru apple/iPhone Update since development requested more info…. I upgraded to the premium version on Sunday via the iPhone app. Features were not working so Monday I contAct tech support both Online and phone and was told it takes two days for them to confirm payment was received and active services. I was able to use the features on Tuesday. This is the First app I have ever bought with my iPhone that when you pay it is not automatic and features work. I’ve been an iPhone user since 2014. Nowhere could I find any notice that that it takes two days to activate. I kept trying to figure out why features were not working and I had to contact the company to get that answer. Not a good first impression ### 1/5 — À fuir *2022-04-07, version 2.1* Utilisable deux trois jour en mode free et passe après à 5€ pour mois pour synchroniser seulement deux comptes une honte !! Ne perdez pas votre temps avec ça ### 1/5 — Spammers *2021-06-15, version 1.9* They are sending spam emails. I never registered or used this app! Be careful when using this app - don’t trust them. ### 1/5 — Horrible *2020-04-09, version 1.7* This was supposed to simplify things. Not so!! ### 1/5 — Awful customer service unfortunately *2019-06-19, version 1.6* I paid a yearly subscription and unfortunately the app has not worked for the last few weeks. I have been round the houses with customer support and they have been completely useless. They do not even have a clear complaint process and I’m unable to talk to anyone around my complaint, which is appalling. To top it all off, the customer service team have been rude and completely unapologetic for the negative experience. I would rate a zero if this was possible. ### 1/5 — Sync issues made decreased productivity tremendously *2019-05-24, version 1.6* After working with their team with some major sync issues, I found the responses to be quick but less than accommodating. Communication seemed to blame me for not being able to detail changes across all my tasks to help troubleshoot for them. Who actually keeps a change log of their tasks!?! Then without any answers and having tasks incorrectly sync, duplicate, or go missing, they refuse to refund me. Created many lost hours of productivity on my end making sure I didn’t miss anything critical. ### 1/5 — Not worth it *2018-11-18, version 1.5* First of all it is not free. Second it duplicated all of my contacts on both of the accounts I synced. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t connect to iCloud *2025-12-06, version 2.6* Downloaded the free version to try it out. The app won’t connect to iCloud which was the whole intent to harmonize my Gmail and Apple contacts. The YouTube video on fixing it appears to be 8 years old and doesn’t show the current version of iOS, not a good sign. So I tried to sync my two Gmail accounts and it stopped at 500 and said I need to purchase the premium version at $12.50 per month! Instead I’ll just export my Gmail contacts as a vCard and import them to iCloud then set my devices to default to iCloud and problem solved. Do not waste your time with this “free” app. ### 1/5 — False *2025-03-19, version 2.6* A blatant lie, i had to pay the premium subscription only to find out it doesn’t support google tasks and iCloud reminders. ### 1/5 — Nul *2025-01-18, version 2.6* Payant , compliqué, inutile…. ### 1/5 — App doesn’t work *2024-09-27, version 2.4* When opening I simply get a white screen. Using the website works, but app I wouldn’t download ### 1/5 — Inutile *2024-09-22, version 2.4* Ne fonctionne même pas écran blanc ### 1/5 — Can not unsubscribe *2024-04-28, version 2.4* There was a no way to cancel trial And no way to contact them. ### 1/5 — Do not buy *2024-03-11, version 2.4* This is a scam - it does not work. I bought this to sync iPhone to outlook and it does not work. You also do not have any ability to refund. ### 1/5 — Duplicates contacts *2024-01-20, version 2.4* Set up to sync iCloud and outlook contacts. Started with only iCloud contacts and ended up with over 8,000 outlook contacts 7x duplication before I shut discovered it and shut it down. ### 1/5 — Not functional *2023-11-08, version 2.4* Multiple Red Flags 1. Unable to login by giving email ID and not choosing to use SSO with apple/google. 2. Sync shows complete but I don’t see a change. Support suggests sync is down but that notification is nowhere to tell you this service is not functional. Miserable experience Worried about logging in with my Google and Apple sign ins. ### 1/5 — Needs a thorough review *2023-04-17, version 2.4* Still erratic and unreliable. Service is ok but not exceptional, considering the price. App often fails to open. Needs sorting, or maybe they just don’t care? ## Most praised reviews (7 highest-rated) ### 5/5 — Awesome App *2022-04-27, version 2.1* This app saved my life. I have an android phone and my contacts disappeared, no idea how/why. Anyways, I downloaded this app and it transfered my contacts from my mackbook pro. That is awesome! You guys rock! ### 5/5 — Great Service, worth the price *2021-09-19, version 1.9* I love SyncGene so much, I unsubscribed but found I couldn’t go without it. Makes living with an iPhone and a PC much easier! I would say, as a developer myself, I wish my subscription also gave me some api access or at the very least IFTT, just to have some automation options ### 4/5 — Works perfectly for me…. *2025-07-15, version 2.6* Not sure about the other reviews, but worked perfectly for what I needed (Outlook and Google calendar syncing). Pricing is a bit expensive though. I will turn off auto renew and reconsider prior to renewal. ### 4/5 — Kosten 5,80€/Monat ! *2020-02-16, version 1.7* Service ist gut, aber kostet eben. ### 4/5 — Works well but... *2019-01-10, version 1.6* Each service you sync to then also sends an invite to the meeting attendees resulting in the attendee receiving multiple invites. ### 3/5 — Prior issues with app crashes have been resolved *2022-04-22, version 2.1* Still some UI slowness and occasionally leaves me with an all white or all black screen, but that could be related to some network ad blocking that I have in place. The UI doesn't seem to be optimized for a large iPhone screen with some UI strangeness around the notch and upper corners, but generally clean and functional way to manage syncs on my phone. ### 2/5 — BAIT & SWITCH *2022-08-28, version 2.1* You can only sync 499 records, you can only do it once, like once a month. If you upgrade and spend seven dollars a month to have the program with the way they say it works before you download it. Seems like a great product if you want to pay seven dollars a month, but really who can afford that unless a business is writing it off. Greatly disappointed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*