# Synchroteam > Field service management solution for mobile workers with offline capabilities. (iPhone/iPad app by Synchroteam.) - Source: https://appshunter.io/ios/app/synchroteam/id479559422 (this page in markdown: same URL + `.md`) - Developer: [Synchroteam](https://appshunter.io/developer/305594741) - Category: Business, Productivity - Price: Free - Rating: 3.20/5 from 10 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 24 MB - Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek and 13 more - Released: 2011-12-08 - Data updated: 2026-09-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/synchroteam/id479559422/reviews.md ## What is Synchroteam? The Synchroteam Mobile Application is a key component of our Field Service Management solution, akin to a mobile control center, giving your mobile workers all the information they need to work efficiently, and communicate with you in real time. Powerful & Secure Mobile Client : The Synchroteam client use an onboard Enterprise database and remain fully functional whatever the quality of your network coverage: data encryption and transactional integrity is maintained even when your network connection is lost. Work Order Management : Review work order information before starting the job, and take advantage of interactive assistance features, such as: instant driving directions, one-touch contact calling, job description and report review. Job Center : Dealing with work orders has never been this intuitive. Your job updates are provided in real time, and displayed in a logical order: today, upcoming, late and completed. Job Report : Our interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes and parts/services usage. Notifications : Receive notifications for new jobs, scheduled jobs or rescheduled jobs on your mobile terminal. Notification settings are fully configurable. Maximum Autonomy : Review previous work orders. Create, Reschedule or Decline jobs. Access attachments associated to a Job or Customer. Activate/Deactivate Autosync and GPS tracking. Who is Synchroteam for? Energy Maintenance Medical Telecoms Security HVAC Synchroteam is an intuitive and easy to use mobile workforce platform providing web-based, scheduling and dispatching in real time. Disclaimer : Synchroteam uses your GPS in your phone - continued use of GPS running in the background can dramatically decrease battery life. ## Key features - Offline database functionality - Secure data encryption - Work order management - Real-time job updates - Interactive job reports - Configurable notifications - GPS tracking ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/synchroteam/id479559422/reviews.md ### 1/5 — Borderline unusable *2023-04-20, version 54.0.9* Crashes constantly. Barcode scanner is about 25% successful. Other barcode apps work without any issues. ### 5/5 — Simply the best of the market *2022-10-24* I own a service company in Brazil and after trying six different team management apps I came across Synchroteam. It has changed the story of my company since then. Every single job in my company is scheduled, followed up and done smoothly. I am thankful for this brilliant team of professionals that has made my company better for the past 5 years. ### 1/5 — Customer support is lacking *2022-03-07* There are several reporting features missing from the app/software. Reporting is limited to one week at a time. Customer support is terribly slow. It can take weeks to resolve issues which means employees in the field are left without critical information while you wait on a response. ### 1/5 — SynchroNOT *2020-11-25, version 53.0.1* This app is slow, unresponsive and crashes every single day. Not worth using, finger scanner is a waste of time. If there are other options use them. ### 1/5 — Waste the time *2020-11-19, version 53.0.1* The app keep logging out Fingerprint option doesn’t work Problem with synchronise jobs Cannot use on 2 devices ### 2/5 — Hours *2018-11-16* It would be nice to be able to see our weekly or biweekly hours so employees can track there hours during the week and see what there hours are for that day and they can see there week total is at the end of the week also that drive time needs to be edited you cannot do anything with the app when your clocked into drive time and for our service department needs the app to make calls and get addresses ### 4/5 — Great!!! *2016-12-18, version 4.2.1* Been using Synchroteam for about 2 and Half Years now and I must admit it is the best Field Management App I ever used However it does have its problems specially when they release a new version the app doesn't respond on the mobile however it works fine on the desktop versions I would give it a Five Star if it wouldn't have any major issues on the release Versions Newest Release reports are messed up please fix it asap ### 5/5 — Excelente *2016-04-02* Excelente aplicacion y en español. Lo recomiendo muchi ### 1/5 — Home chocolate factory *2013-01-14, version 1.6.6* Does NOT work at all cannot even open application. Don't understand paying subscription fee for something that won't work!!!! OS on iPhone 4 is 6.0.1 so FIX this!!! ## Frequently asked questions about Synchroteam ### What industries is Synchroteam designed for? Synchroteam is tailored for mobile workers in sectors such as energy, maintenance, medical, telecoms, security, and HVAC, providing them with essential tools for efficient field service operations. ### Can Synchroteam be used without a network connection? Yes, Synchroteam features an onboard Enterprise database that allows it to remain fully functional even when network coverage is poor or lost, ensuring transactional integrity and data encryption. ### What kind of information can be captured in Synchroteam job reports? Interactive job reports in Synchroteam can capture signatures, photos, barcodes, and details on parts and services usage, while automatically recording time milestones. ### How does Synchroteam handle job notifications? Synchroteam provides configurable notifications for new, scheduled, or rescheduled jobs directly to your mobile terminal, allowing you to stay informed about your work assignments. ### What are the platform requirements for Synchroteam? Synchroteam is available on iPhone, iPad, and iPod devices and is rated for ages 4 and up. ### How often is Synchroteam updated? The latest version of Synchroteam is 57.10, and it was last updated on November 3, 2025, indicating regular maintenance and feature enhancements. ### Does Synchroteam have ads? No, Synchroteam does not contain advertisements, providing an uninterrupted user experience. ### What is the user sentiment for Synchroteam based on ratings? Synchroteam has an average rating of 3.2 stars from 10 ratings, suggesting a mixed but generally positive reception from its user base. ## Version history (last 5 releases) ### 57.22 — 2026-08-24 • You can now cancel a synchronization that is taking too long. • Improved the frequency of automatic synchronization. • Resolves an issue that some users may have experienced where text entered in a job report could be lost if the app closed or the session ended before leaving the field. • Fixed a crash when tapping a field in a job report. • Fixed a crash when pressing and holding on the customer details page. • Fixed a crash when opening a customer or site that is no longer available on the device. • After updating, you may be asked to sign in once. This is a one-time step. ### 57.21 — 2026-08-10 • Resolves several synchronization issues that some users may have experienced after the last update. • Fixes a crash that could occur while viewing a job report. ### 57.20 — 2026-07-27 What's new in v57.20: STABILITY • Fixed a large number of crashes reported by users, including in job reports, the job pool, attachments, inventory, parts and customer lists. • Improved database reliability during synchronization to prevent crashes and lost data. • Fixed login failures after upgrading from an older version. • Faster menu opening on accounts with a large number of jobs. JOBS AND SCHEDULING • Fixed jobs that disappeared or came back with the wrong date and time after being rescheduled from the app. • Jobs scheduled over several days now keep their full schedule. • Fixed duplicate and incomplete results in the job list. • Fixed jobs missing for auxiliary technicians. • Job data is now synchronized when the app starts or returns to the foreground. • Today's date stays centered in the date bar on the home screen. REPORTS • Added a dedicated editor for long text fields. • Fixed conditional formatting when several shared blocks are used. • Fixed comments on signatures in shared blocks. • Long category names are now shortened instead of overlapping. PHOTOS AND ATTACHMENTS • Photos now appear in the same order as in the back office. • Fixed a freeze when opening a photo added from the back office. • Fixed the wrong image appearing while scrolling the attachment list. • Attachment comments can be edited again. QUOTATIONS AND INVOICES • Parts can be imported into several quotations or invoices without creating duplicates. • Restored the delete button on quotations and invoices. ACTIVITIES AND TRAVEL • You are now asked to start tracking when you start a travel activity. • Fixed the visibility of the travel button. • The activity description stays visible above the keyboard. OTHER IMPROVEMENTS • Added Norwegian language support. • Added in-app navigation and direct links to sites and equipment from a job. • New Synchroteam logo, refreshed job cards and menu badges. • The app version is now shown on the login screen. • Progress bars replace loading spinners during synchronization. • Phone numbers now include the international dialing code. ### 57.13 — 2026-04-23 Bug Fixes: Fixed several issues related to job reports. ### 57.12 — 2026-04-14 Bug Fixes: Fixed several issues with job scheduling. ## Apps similar to Synchroteam | App | Rating | Price | Category | | --- | --- | --- | --- | | [ServiceM8 Phone](https://appshunter.io/ios/app/servicem8-phone/id1525034898) | 4.4 (17) | Free | Business | | [ReachOutSuite - FSM Software](https://appshunter.io/ios/app/reachoutsuite-fsm-software/id1088199296) | 4.5 (4) | Free | Business | | [Zoho FSM](https://appshunter.io/ios/app/zoho-fsm/id1509013474) | 2.8 (10) | Free | Business | | [Unox Partner Hub](https://appshunter.io/ios/app/unox-partner-hub/id6738094440) | — | Free | Business | | [Commusoft - Job Management](https://appshunter.io/ios/app/commusoft-job-management/id962643804) | 4.5 (6) | Free | Business | | [Kizeo Forms, Mobile forms](https://appshunter.io/ios/app/kizeo-forms-mobile-forms/id1438494218) | 4.4 (5) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*