# SyncUP DRIVE ™

> Connected car app for safety, security, diagnostics, Wi-Fi hotspot, and roadside assistance. (iPhone/iPad app by T-Mobile USA, Inc..)

- Source: https://appshunter.io/ios/app/syncup-drive/id1576574297 (this page in markdown: same URL + `.md`)
- Developer: [T-Mobile USA, Inc.](https://appshunter.io/developer/525560781)
- Category: Utilities, Navigation
- Price: Free
- Rating: 4.84/5 from 32,084 App Store ratings · 198 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 146 MB
- Languages: English, Spanish
- Released: 2022-04-15
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/syncup-drive/id1576574297/reviews.md

## What is SyncUP DRIVE ™?

IMPORTANT NOTE: This app is compatible only with SD-7000T1.

For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/iot-devices/syncup-drive-connected-car

For further assistance with T-Mobile SyncUP DRIVE, please visit https://support.t-mobile.com/community/contact-us/, or reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure, and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.

NOTE: A SyncUP DRIVE OBD-II device, compatible vehicle, capable smartphone, and data plan are required to install and use the T-Mobile SyncUP DRIVE app. To check vehicle compatibility, please visit https://www.t-mobile.com/offers/syncup
 
T-Mobile SyncUP DRIVE provides the following features for customers:

WI-FI HOTSPOT
• Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot
• Connect up to 5 devices to your in-car Wi-Fi hotspot
• Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password

FAMILY SAFETY
• Keep an eye on your loved ones without creating dangerous distractions.
• GPS enabled to locate your vehicles in real-time
• Check the location and status of multiple vehicles without contacting the drivers
• Receive alerts when the driver or passenger are not wearing their seatbelts
• Create virtual boundaries to get notified when your vehicles arrive and depart from common locations

VEHICLE SAFETY
• With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.
• Know your fuel level**, battery voltage, and brake fluid levels before you hit the road
• Get alerts when your car’s battery is getting low
• Understand what’s wrong with your car so you can take action
• Quickly find nearby mechanics to get the help you need

ROADSIDE ASSISTANCE
• Need roadside assistance? You will get four roadside services you help when you need roadside assistance.***

VEHICLE SECURITY
• Help keep your car secure, even when you’re not with it
• Never forget where you’ve parked again with GPS location
• Get alerted if your parked car has been bumped or disturbed or if your device has been unplugged
• Track your car’s real-time driving location if it’s been stolen
 
SMARTER DRIVING
• Learn how to be a smarter, safer driver by analyzing your driving behavior
• Review your trips to understand how, when and where you drive
• Keep track of dangerous driving behavior like speeding
• Set speeding alerts to encourage safer driving
 
SMALL BUSINESS FLEETS
• Easily monitor the location and status of up to 10 vehicles from your smartphone
• Understand the health of your vehicles in real-time so you can make smarter business decisions
• Empower your team in the field with in-vehicle Wi-Fi hotspots

*Based on download speeds
**Fuel readings and some other features are not available on all makes and models of vehicles
***Roadside assistance is not eligible for use on commercial vehicles. Terms and conditions apply.

## Key features

- Real-time GPS vehicle tracking
- In-car Wi-Fi hotspot
- Vehicle diagnostic alerts
- Driver behavior analysis
- Roadside assistance
- Parking location recall
- Fleet management for small businesses

## What do users think of SyncUP DRIVE ™?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent service
- 🔒 Provides security and disturbance alerts
- 👍 Helpful diagnostic features
- 👍 Convenient WiFi hotspot
- 👍 Useful for tracking vehicle location and trips

**Cons**

- 🐛 Delayed notifications and real-time tracking
- 🐛 Inaccurate fuel level and engine health reporting
- 🐛 Frequent disconnections and app glitches
- 🐛 Compatibility issues when switching devices
- 🐛 Lack of advanced features compared to legacy app

**Commonly reported bugs**

- Incorrect speed limit detection
- Delayed or missing disturbance alerts
- Inconsistent vehicle location tracking
- Inability to reset device when switching vehicles
- Compatibility issues with newer vehicle models

**Most requested features**

- Ability to clear diagnostic trouble codes
- Export trip history data to CSV
- Integration with other apps like GasBuddy
- More detailed vehicle diagnostics and maintenance alerts
- Customizable notification sounds and settings

## Recent user reviews (10 of 198)

All indexed reviews: https://appshunter.io/ios/app/syncup-drive/id1576574297/reviews.md

### 5/5 — Go

*2026-04-12, version 2.0.0*

Best thang out

### 1/5 — No 2026 option

*2026-01-23, version 1.11.0*

I have a 2026 Nissan Sentra there is no option for 2026 Nissan Sentra please add 2026 cars .

### 1/5 — Drive

*2026-01-06, version 1.11.0*

Why does it stop working if the car hasn’t been driven for a long time ?

### 3/5 — Needs Improvement

*2025-12-29, version 1.11.0*

The device itself works on and off ? I have read some of the same issues i myself am experiencing. 

Bottom line is ? The app works as it should when it wants ?  Get the bugs fixed and would be a pleasant experience !

### 2/5 — Annoying af

*2025-12-05, version 1.11.0*

I thought it was a great idea to get this for both my cars. The notifications come in repeated and it’s very annoying. Some days I just want to remove it from the car and toss it in the trash. When I needed it the most I spoke to 3 different reps and all told me something different. After 2 hours on the phone I never got towed. I had to resolve the issue on my own. If I knew then that I would have these issues I would’ve never bought into this. When I called to complain the rep kept saying  I hear you. But did she really? I don’t think so. I asked several times what is T-Mobile going to do to compensate me?  She never replied.

### 1/5 — Zero

*2025-11-18, version 1.11.0*

This app is terrible. I’ve tried for days to get the app to work and/or sync to the port.

### 1/5 — Frustrating Experience with Sync up Drive Endless Sync and Location Issues

*2025-10-29, version 1.11.0*

I’ve been using Syncup Drive, and while the idea behind it sounds great, the execution is full of frustrating bugs that make it nearly unusable long-term.
1. Constant Reconfiguration Needed
Even though the Syncup Drive device is connected to the car, the app constantly thinks it’s a brand-new vehicle. Every time you start the car, it acts as if it’s never seen it before. You end up having to add new cars and new profiles repeatedly.
2. Frequent “Merge” Prompts
After adding duplicate cars (profiles). It’s confusing, time-consuming, and feels like the app doesn’t recognize its own data.
3. Incorrect GPS Location
Another recurring issue is the car showing up in completely wrong locations. More than once, it’s shown my car as being in North Dakota when I’m actually in Florida. This isn’t a one-time glitch; it happens frequently and makes tracking unreliable.
4. IMEI Confusion
To make things worse, you practically need to memorize the IMEI numbers of your devices just to manage your cars properly. Each time the app resets or loses sync, you have to reinstall the profile and reassign the correct IMEI to the right car manually.
In summary: Drive One feels like it’s still in beta testing. The concept is promising, but the current experience is buggy and far from seamless. Until they fix the syncing logic, location errors, and repetitive reconfiguration process, it’s more hassle than help.

### 2/5 — Needs Improvement

*2025-10-16, version 1.11.0*

The app needs improvement, such as the notifications are truly annoying. The app doesn’t need to notify me if I start and end my trip. When you turn off the app notifications, you would expect it to stay off, but it doesn’t.
My other issue concerns the hotspot and the app itself. The communication between the two, tends to disconnect, when the device is plugged in.

### 5/5 — Awesome app

*2025-10-16, version 1.11.0*

Makes feel safe when your away from your car

### 5/5 — Paying for the service but not working

*2025-10-14, version 1.11.0*

I’ve been paying for the service for over a year and a half and it’s not working until finally like three months ago. I’m thankful the service is working because this is a really die to hard app when doing business or using your laptop or tablet or any device you want to connect to the Internet like at home in the car instead of having a mobile hotspot I’d rather have a strong connection with a device that is incorporated into the car that goes with the car applications and using the car software and updating the card itself using the hotspot from the SyncUP DRIVE not mobile hot hots

## Frequently asked questions about SyncUP DRIVE ™

### What does the SyncUP DRIVE app do?

The SyncUP DRIVE app enhances your vehicle's safety, security, and connectivity. It provides features like real-time GPS tracking, driver behavior analysis, vehicle diagnostic alerts, an in-car Wi-Fi hotspot, and roadside assistance. It aims to give you peace of mind about your car and its occupants.

### What are the key features of the SyncUP DRIVE app?

Key features include real-time GPS tracking to locate vehicles, an in-car Wi-Fi hotspot to connect up to 5 devices, vehicle diagnostic alerts for fuel levels and battery voltage, driver behavior analysis to monitor speeding, and access to roadside assistance services. It also helps you find where you parked and can alert you if your car is disturbed.

### Is the SyncUP DRIVE app free to use?

The app itself is free to download and use. However, a SyncUP DRIVE OBD-II device, a compatible vehicle, a capable smartphone, and a data plan are required to install and use the app's features. These components and the data plan will have associated costs.

### What vehicles are compatible with SyncUP DRIVE?

The app is specifically compatible with the SD-7000T1 device. To check if your vehicle is compatible with the SyncUP DRIVE system, you can visit the T-Mobile website. Vehicle compatibility is a prerequisite for using the app and its associated hardware.

### How can this app help with car maintenance and safety?

The app acts like a virtual mechanic by providing real-time notifications about your car's health, such as fuel level, battery voltage, and brake fluid levels. It alerts you to potential car trouble and can help you understand what might be wrong, allowing you to take proactive action. It also monitors driving behavior and can alert you to issues like speeding or seatbelt use.

## Version history (last 5 releases)

### 2.0.0 — 2026-04-07

SyncUP DRIVE features are moving to the T-Life app. Please migrate to T-Life to continue accessing features and future enhancements.

### 1.11.0 — 2024-10-18

We’ve enhanced the Roadside Assistance experience and fixed reported bugs to improve your overall app experience. Keep the feedback coming!

Thanks,

SyncUP DRIVE Team
sud-feedback@t-mobile.com

### 1.9.1 — 2024-01-03

In this release of SyncUP DRIVE:

• Real-time Roadside Status Updates: You can now track the status of your roadside assistance request within the app!
• Numerous QoL improvements including onboarding security improvement, more accurate battery reporting, and bug fixes.
• Fixed crash experienced by some users of 1.9.0.

Thanks,

SyncUP DRIVE Team
sud-feedback@t-mobile.com

### 1.9.0 — 2023-12-11

In this release of SyncUP DRIVE:

• Real-time Roadside Status Updates: You can now track the status of your roadside assistance request within the app!
• Numerous QoL improvements including onboarding security improvement, more accurate battery reporting, and bug fixes.

Thanks,

SyncUP DRIVE Team
sud-feedback@t-mobile.com

### 1.8.0 — 2023-08-23

We have a new update for you!

* Improved Fuel notifications
* Enhanced Merge Car Experience
* Business Trip Logging & Exporting
* Bug fixes

Thanks,

SyncUP DRIVE Team
sud-feedback@t-mobile.com

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All apps by T-Mobile USA, Inc.: https://appshunter.io/developer/525560781

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*