# SyncUP TRACKER

> Real-time GPS tracker for personal items with geofencing and alerts. (iPhone/iPad app by T-Mobile USA, Inc..)

- Source: https://appshunter.io/ios/app/syncup-tracker/id1526380335 (this page in markdown: same URL + `.md`)
- Developer: [T-Mobile USA, Inc.](https://appshunter.io/developer/525560781)
- Category: Lifestyle
- Price: Free
- Rating: 4.80/5 from 19,513 App Store ratings · 67 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 108 MB
- Languages: American English, European Spanish
- Released: 2021-05-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/syncup-tracker/id1526380335/reviews.md

## What is SyncUP TRACKER?

With SyncUP TRACKER from T-Mobile, you can track what matters, even from hundreds of miles away. SyncUP TRACKER uses a combination of GPS technology, Wi-Fi and T-Mobile’s nationwide network to help keep track of what’s important to you. Attach this small, simple & versatile device to your bike, your luggage, a backpack, or anything else. Then track it in near real-time from virtually anywhere with the SyncUP TRACKER app.

T-Mobile SyncUP TRACKER Features- Finding made Easy

Location Tracking: Check the last known location on a map and get near real-time location tracking even when miles away

Virtual Boundaries: Set virtual geofenced boundaries to get notified when it leaves the selected area so you can quickly react

Ring Your Tracker: Easily locate an item that’s nearby, but not in plain sight

Location History: See where your tracker has been for up to 2 weeks. Includes stationary and trip history

Motion Alert: Be notified when the Tracker moves

Directions to Tracker: Get directions to the Tracker’s current location from your location

Tracker Sharing: Enable trusted contacts to view Tracker's location

Tracker SOS: When help is needed and the tracker is nearby, send alerts to trusted contacts

Water and Dust Resistant: IP67 rated stands up to dust, water and drops

Rechargeable battery: The 900 mAh rechargeable battery lasts up to 7 days depending on usage

Spanish language support: SyncUP Tracker app is available in Spanish language

NOTE

For additional information about T-Mobile SyncUP TRACKER please visit: https://www.t-mobile.com/iot-devices/syncup-gps-tracker-device 

For further assistance with T-Mobile SyncUP TRACKER please visit: https://www.t-mobile.com/contact-us, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

## Key features

- Near real-time location tracking
- Virtual geofenced boundaries
- Ring your tracker
- Location history (up to 2 weeks)
- Motion alerts
- Directions to tracker
- Tracker sharing with trusted contacts

## What do users think of SyncUP TRACKER?

Overall sentiment: neutral

**Pros**

- 🚀 Accurate location tracking
- 🔒 Helpful for safety and security
- 👍 Easy to use and set up
- 💡 Useful for tracking valuable items

**Cons**

- 🐛 Occasional connectivity issues
- 🔋 Short battery life
- 👎 Inaccurate location data
- 🔍 Lacking advanced features

**Commonly reported bugs**

- App freezes during login
- Tracker goes offline unexpectedly
- Geofence alerts not working as expected

**Most requested features**

- Integration with Google Maps for navigation
- Ability to set custom geofence alerts
- Historical location tracking and reporting
- Louder alert sounds

## Recent user reviews (10 of 67)

All indexed reviews: https://appshunter.io/ios/app/syncup-tracker/id1526380335/reviews.md

### 3/5 — It needs improvement

*2024-10-14*

The app it’s okay but it needs a lot of work. It needs to be able to be very accurate and it needs to be able to clic on the location and navigate in Google if it’s need it.
I use this for my kids safety and is not that accurate, it lacks more options that are important. And also I’m paying for this service so you guys really need to consider improving the app.

### 5/5 — Found a thief

*2024-09-21*

I am very pleased with the GPS tracker because it helped me find a thief in my company who stole a very valuable tool and denied it over and over when I asked about where that tools at however because he had no idea that it was had a GPS track after denying it multiple times to my face I confronted him about that the tool had a tracker device in it and I was able to locate the tool going from the place of business to multiple places and also he ended up at a pawnshop however the battery did die so it stopped tracking but it was good enough that I was able to recover my stolen tool

### 5/5 — About my mom

*2024-08-09*

So, she is in her first stage of dementia and it’s really hard to keep track of my mama even though she’s got my dad there. I’m still 2 1/2 hours away from her. Never when I thought that this time would come, and I am so grateful that there are devices out here up until I can uproot and move up there with my parents to take very good care of them. I am so grateful for this device and for all the people at T-Mobile that help me set it up,. 🙂❤️

### 2/5 — Worked for a day

*2024-07-18*

the app worked great for a day. afterwards app wouldn’t let us go in and said “error starting syncup tracker”.. no matter how many times we clicked “retry”. we tried uninstalling the app and reinstalling it.. it then wanted us to setup the trackers again even though we used the same login.. we put the info in manually (imei and iccid) because the trackers were already in the vehicles.. once these were put in all it did was show the buffering icon and nothing happened. idk if the app is down or what..(we tried on multiple phones too) but an app for tracking needs to be reliable. returning the trackers if the app doesn’t start working.

### 5/5 — So far good

*2024-07-12*

Location accuracy is only off by about 20ft so it should be fine since I have it tracking my car.

### 5/5 — So far good

*2024-07-10*

Location accuracy is only off by about 20ft so it should be fine since I have it tracking my car.

### 5/5 — Great product to use

*2024-06-22*

This is a great way to track your miles on your vehicle when you use your car for traveling for work and not the company vehicle. Very helpful tracking for your mileage reimbursement.

### 5/5 — Use as dog tracker

*2024-03-29*

I use three of these trackers to keep up with my three dogs when I take them to the country for daily walks.  I don’t think they were designed for this but they work better than any other trackers that I have used.  I put them in small ziplocks (my dogs like to play in the creek) and put them in collar pouches.
There are features I would like to see added but, overall, they work very well.  They allow the dogs roam with peace of mind for me.

### 5/5 — Far more accurate

*2024-03-27*

Excellent more accurate and little bulky for my small dog but managed to make it work. Plus you can’t beat the subscription cost of $2 (on a promotion) for tracking.

### 5/5 — Sun up tracker

*2024-03-26*

Other than the issue with saying onboarding one night and not showing the location it’s a good app just needs some time to be stable

## Frequently asked questions about SyncUP TRACKER

### What does the SyncUP TRACKER app do?

The SyncUP TRACKER app allows you to monitor the location of your important items in near real-time. It utilizes GPS, Wi-Fi, and T-Mobile's network to provide location tracking, virtual boundaries, and motion alerts for devices attached to items like bikes or luggage.

### What are the key features of the SyncUP TRACKER app?

Key features include near real-time location tracking, the ability to set virtual boundaries with notifications, a 'Ring Your Tracker' function for nearby items, location history for up to two weeks, motion alerts, directions to the tracker, and the option to share tracker locations with trusted contacts.

### Is the SyncUP TRACKER app free to use?

Based on the provided information, the SyncUP TRACKER app itself is free to download and use. However, it requires the purchase of the SyncUP TRACKER device and a T-Mobile service plan for its functionality.

### What devices is the SyncUP TRACKER app compatible with?

The app is designed to work with the T-Mobile SyncUP TRACKER device. It is available for use with smartphones that can download and run the application, and it supports Spanish language.

### How can I use the SyncUP TRACKER app to find my belongings?

You can attach the small, versatile SyncUP TRACKER device to items like your bike, luggage, or backpack. Then, use the app to view its location on a map, get directions to it, or make it ring if it's nearby. You can also set up virtual boundaries to be alerted if the item leaves a designated area.

## Version history (last 5 releases)

### 1.17.0 — 2025-01-10

T-Life Migration changes

### 1.15.3 — 2024-08-05

Bug fixes

### 1.15.2 — 2024-03-06

Bug fixes and performance improvements.

### 1.15.1 — 2023-10-18

Bug fixes and performance improvements

### 1.15.0 — 2023-07-28

1. Now share your TRACKER with family or friends, and create a profile for them
2. Bug fixes and performance improvements

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- [SyncUP DRIVE Legacy](https://appshunter.io/ios/app/syncup-drive-legacy/id1143181024)

All apps by T-Mobile USA, Inc.: https://appshunter.io/developer/525560781

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*