# Synergy CU Mobile — user reviews

> 32 indexed App Store user reviews of Synergy CU Mobile by Synergy Credit Union Ltd, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/synergy-cu-mobile/id773923704/reviews
- App overview in markdown: https://appshunter.io/ios/app/synergy-cu-mobile/id773923704.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (10 of 32)

### 2/5 — Issue showing transaction history.

*2021-04-17, version 16.0.1*

Not sure if any one else is having this problem. When I go to my checking account it only shows some bill payments and not things like purchases or even other bill payments. All my dates are set I’ve checked several things and nothing. I should also say that when I sign into the website everything works fine just not with the app.

### 2/5 — Cumbersome

*2021-04-14, version 16.0.1*

Looking for transactions between accounts is cumbersome. Not just from lack of use but there are more physical clicks. IMO they traded simplicity for a pretty background. Paying corporate taxes would be nice if that comes but other than that I’d take the old app over this

### 5/5 — Love it!

*2021-03-16, version 16.0.0*

Love the new layout!!

### 5/5 — 5 stars

*2021-03-16, version 16.0.0*

I am so excited for all the new benefits!

### 3/5 — Would be nice to put memos on transfers to other members so it would show up on statements.

*2019-02-13, version 13.13.0*

Wish you could leave a comment when transferring money

### 3/5 — Etransfer crap

*2018-10-19, version 13.7.0*

I updated and now can no longer send etransfer a from my phone. Not very handy as I really don’t need the app for anything else. Hope this is fixed soon. 😡

### 3/5 — Quick view not functioning

*2017-09-10, version 12.3.0*

Decent app except quick view does not function for more then a short period of time. Fix quick view already, it's been like this for close to a year!

### 4/5 — Quick view doesn't work

*2016-01-12, version 11.0.0*

Since the last update the quick view doesn't work. This is after deleting and reinstalling the App. Other than that it works well.

### 3/5 — Good app

*2014-10-27, version 7.0*

Good app just need to start doing the camera deposit with checks!!

### 5/5 — Banking at its finest.

*2014-06-12, version 5.0*

This app is the greatest app I've ever downloaded. Thanks guys for coming out with it.

## Most critical reviews (10 lowest-rated)

### 1/5 — When the app wants to work

*2026-04-08, version 19.3.4*

The app is easy to use when it wants to be used. However I feel like there is a 20% chance that whenever I open the app it just doesn’t want to work. Whether it’s because signing in is a multi step process or the app just decides to not work, there is always some headache.

### 1/5 — Terrible App

*2024-01-25, version 18.0.5*

I have trouble with this app daily. Half the time I’m not able to log in or it says my password is wrong. The app is also updated so frequently that I never know how to work it, as everything changes so often. I switched banks largely due to this app.

### 1/5 — Can’t log in, again!

*2022-11-01, version 17.1.0*

Seems once a month or more, won’t accept log in info, telling me info doesn’t match records.

### 1/5 — Unreliable

*2022-08-13, version 17.0.2*

This app frequently stops working for days at a time, not allowing me to log in even after updating my password. Updating the app or phone doesn’t work. It will start working again randomly but it is very unreliable. I have phoned the service centre in the past and it hasn’t been resolved.

### 1/5 — HELP

*2021-11-27, version 16.1.6*

The app won’t even let me log in because it is always on the loading screen. So I have to go in over and over again on my webpage in google. PLEASE FIX IT!

### 1/5 — Terrible app

*2021-10-16, version 16.1.5*

Hard to use with multiple accounts, slow and frustrating when doing a lot of transactions.

### 1/5 — HUGE PROBLEM

*2021-08-02, version 16.1.3*

I NEED TO SEND MONEY TO MY ACCOUNT SO I CAN MAKE AN IMPORTANT PAYMENT BUT I CANT BECAUSE YOUR DUMB APP IS DOWN AND WONT LET ME DO ANYTHING!!!!

### 1/5 — Terrible app

*2021-06-14, version 16.0.3*

We bank with 4 different banks, this is the worst one of them all. Confusing, fussy with the photo deposits, 
Actually thinking of deleting synergy and going elsewhere. The person who designed this app, should not have , just our personal opinion

### 1/5 — Frustratingly slow

*2021-04-14, version 16.0.1*

It takes forever to open up. I touch the sign in button and nothing happens!

### 1/5 — Response to New System

*2021-03-24, version 16.0.0*

Went to my local branch, they were very good and were able to get me into the new system. Thanks for the help tellers at the Maidstone Branch.

## Most praised reviews (10 highest-rated)

### 5/5 — Efficient and user friendly digital banking!

*2022-05-25, version 17.0.0*

This is an easy to use app to manage your banking. With numerous features, you can accomplish almost any task with the app. Paying bills, making transfers, mobile deposits etc are made easy and accessible

### 5/5 — Update looks great

*2022-05-25, version 17.0.0*

Very friendly and easy to use

### 5/5 — Newest Version better than ever

*2022-05-18, version 17.0.0*

Love the new look, navigation is easier and looks cleaner. Appreciate the void cheque feature

### 5/5 — Loving the new app

*2021-04-14, version 16.0.1*

The New app was a much needed update. The access and confirmations with everything you do is so nice as well the extra security. I highly recommend this app for everyone it is very user friendly you can do almost all your banking needs from home with the new update! I could open up another savings account right through the app!

### 5/5 — Love the new app!

*2021-03-18, version 16.0.0*

The new app not only looks great, but is fast and effective! It’s very easy to find what you’re looking for. Great job synergy! 

Highly recommend 👍🏻

### 5/5 — Love the new Synergy Bank app

*2021-03-17, version 16.0.0*

Easy to use, easy to sign up for, love all the new features. Super user friendly

### 5/5 — Love the New App

*2021-03-16, version 16.0.0*

Love the new App!

### 5/5 — 5 Stars

*2021-03-16, version 16.0.0*

Great new app with tons of new features!!

### 5/5 — Great new look!

*2021-03-16, version 16.0.0*

Looks very sleek, excited about the new features.

### 5/5 — New App

*2021-03-16, version 16.0.0*

Love it!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
