# Synergy Fiber — IoT

> Mobile app for apartment residents to control unit access and thermostats. (iPhone/iPad app by Synergy Software and Consulting LLC.)

- Source: https://appshunter.io/ios/app/synergy-fiber/id1461764008 (this page in markdown: same URL + `.md`)
- Developer: [Synergy Software and Consulting LLC](https://appshunter.io/developer/1072869443)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15 · 20 MB
- Languages: English
- Released: 2019-08-13
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/synergy-fiber/id1461764008/reviews.md

## What is Synergy Fiber?

Synergy Fiber’s mobile app allows residents at supported apartment complexes to turn their mobile phone into a key to access their unit and control their thermostat (where supported).


Key App Features: 

-Contact Support Desk  
-Access Control Mobile Key (at applicable properties)  
-Thermostat Control (at applicable properties)  
-Guides to connect to Wifi (at applicable properties)
-Thermostat Help Guide (at applicable properties)

## Key features

- Mobile key for unit access
- Thermostat control
- Wi-Fi connection guides
- Thermostat help guide
- Contact support desk

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/synergy-fiber/id1461764008/reviews.md

### 1/5 — Cheap - Limited features

*2026-07-19, version 2.4.202509*

If you want a cheap, locked-down version of your native thermostat application, then this is the application for you. The app prevents you from using your smart thermostat with any smart home features such as linking to Alexa or Siri.

### 1/5 — Useless

*2026-03-13, version 2.4.202509*

Works 30% of the time.

### 1/5 — Don’t use/useless

*2024-05-16, version 1.3.2*

Crashes every time you try to open the app. No apartments complex should use this app.

### 1/5 — Absolutely useless app

*2022-08-27, version 1.2.3*

Crashes when you try to use it. What’s the point of paying to keep it on the App Store

### 1/5 — Terrible

*2021-09-22, version 1.2.3*

App will not open

### 1/5 — I would give zero stars if I could

*2020-08-29*

App is useless, I can’t believe anyone uses this company. A third grader could have made this app on his moms iPad.

## Frequently asked questions about Synergy Fiber

### Does Synergy Fiber have ads?

No, Synergy Fiber does not contain advertisements.

### What devices does Synergy Fiber support?

Synergy Fiber is available for iPhone and iPad devices.

### What is the age rating for Synergy Fiber?

Synergy Fiber has an age rating of 4+, making it suitable for a wide range of users.

### How often is Synergy Fiber updated?

The latest version of Synergy Fiber was released on September 25, 2025, indicating regular updates to improve functionality and security.

### Can I use Synergy Fiber to control my apartment's thermostat?

Yes, Synergy Fiber allows you to control your thermostat where supported by your apartment complex.

### What should I do if I have trouble connecting to Wi-Fi with Synergy Fiber?

Synergy Fiber provides guides to help you connect to Wi-Fi at applicable properties.

### How do I get help with Synergy Fiber if I encounter an issue?

You can contact the support desk directly through the Synergy Fiber app for assistance.

### Is Synergy Fiber free to download and use?

Yes, Synergy Fiber is available for free download and use, with no in-app purchases or ads.

## Version history (last 5 releases)

### 2.4.202509 — 2025-09-25

- Updated Thermostat View to request both the heat and cool set points when making changes in Auto Mode.
- Added a Thermostat help guide

### 2.3.202507 — 2025-07-31

- Updated How to unlock your door view with new visuals
- Updates to the Door view to show the unlock guide upon first login
- Other minor updates and bug fixes

### 2.2.202506 — 2025-06-11

- Enabling Apple Pay/Wallet Suppression when using the Door view to unlock doors. The Wallet opens up because of a false iBeacon proximity trigger that occurs when communicating with handles.
- Minor tweaks to the login view.
- Other bug fixes

### 2.1.202504 — 2025-04-28

This version has made the following changes

- Resolved a logic bug causing account log off when there is no network connectivity.
- Implemented caching of data when accessing values stored in the Keychain to prevent multiple lookups.
- Added the ability to clear the variable cache of the app to force resynchronization of values from the cloud
- Minor tweaks to UI presentation

### 2.202503 — 2025-03-17

New in this Release:
- Complete revamp of the UI with SwiftUI
- Added logging and crash reporting to help assist with remote use
- Added Property Wifi Connects Link
- Fixed crashes caused when specific data points are missing
- Modified the Door view to report unique errors
- Added force logoff feature
- Added profile view and alternate contact information form

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## Related topics

[synergy fiber](https://appshunter.io/ios/topics/synergy-fiber) · [synergym](https://appshunter.io/ios/topics/synergym)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*