# SYNLAB Access — Your gateway to secure results

> Securely store, display, and verify medical test results via QR code. (iPhone/iPad app by SYNLAB Medical Digital Services A/S.)

- Source: https://appshunter.io/ios/app/synlab-access/id1531458690 (this page in markdown: same URL + `.md`)
- Developer: [SYNLAB Medical Digital Services A/S](https://appshunter.io/developer/1467871801)
- Category: Medical, Utilities
- Price: Free
- Rating: 1.52/5 from 25 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 22 MB
- Languages: English, French, German, Hungarian, Italian, Portuguese, Spanish
- Released: 2020-10-08
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/synlab-access/id1531458690/reviews.md

## What is SYNLAB Access?

We currently do sampling for PCR tests in the following countries:
Austria, Belgium, Colombia, Czech Republic, Estonia, France, Germany, Hungary, Italy, Lithuania, Macedonia, Poland, Portugal, Romania, Slovakia, Spain, Sweden and Switzerland.

Enjoy the two-in-one feature of this app that permits storing and verifying SYNLAB test results. 

For users:
Get tested at SYNLAB and use this app to download, store and show your recent test results to gain access wherever applicable. You can also save your results to your phone’s wallet to save time. In addition to having the test results at hand and with you at all times, security bodies will be able to verify the validity of your results by scanning the QR code. 

For verifiers:
As a company or institution, you may be looking for ways to keep your surroundings as safe as possible. Use the QR code scanner of this app to verify the authenticity of results to grant your employees, clients and visitors controlled access to your services and premises.
Let us help keep you and those around you out of harm’s way.

## Key features

- Store and display test results
- Verify result authenticity with QR code
- Save results to phone wallet
- Controlled access for verifiers
- Supports multiple countries for sampling

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/synlab-access/id1531458690/reviews.md

### 1/5 — Useless

*2022-04-27, version 1.5.11*

Forced me to download an app, but it tells me no appointment times available at the only testing site in the Azores at any date, including months in advance. Useless to me.

### 1/5 — The sign up is broken

*2022-04-16, version 1.5.11*

When I tried creating a password it kept giving me an anonymous error so tried a few passwords and same issue. Turns out the first password works but there is a super basic error in their UI

### 1/5 — Waste of space

*2022-04-04, version 1.5.9*

This app is just a waste of storage. Logs me out every time I try to make an appointment. Restarted the phone, deleted and re-downloaded the app nothing helps.

### 1/5 — Appointments disappear

*2022-01-02, version 1.5.6*

Pathetic excuse for an app and company if you’re in Portugal. None of the certificates get posted to your account, and appointments disappear WITHOUT A TRACE from your app. Waited 4 hours at the Lisbon airport, and even though I had email confirmation that my appointment had been booked for that day, there was no record in Synlab’s system.

### 5/5 — No issues Nov 2021

*2021-11-26, version 1.5.3*

Worked fine to schedule a COVID test to return to the US

### 1/5 — Terrible app

*2021-08-28, version 1.4.2*

Terrible app and terrible website. They really need to fix this. Terrible online services for clients

### 1/5 — Not able to log in and use the app

*2021-07-14, version 1.4.0*

Same issue reported by another user in May. Apparently it has not been fixed. The error message that pops up after the app asked me to create PIN:  “Sorry we cannot process your request at the moment”. So, the app cannot be used.

### 1/5 — Hard to be useful if you can’t even log in

*2021-07-03, version 1.3.5*

Like others, I can’t even get it to let me log in. After entering the username and password, I got the SMS message associated with my account - so far, so good. Then it asked me to enter a PIN, and then that was the end of the road - it just errors out and can’t proceed any further. So, yeah, doesn’t actually do anything if users can’t even log in.

### 1/5 — Does not work

*2021-05-11, version 1.3.2*

“Sorry we cannot process your request at this time” - is the only outcome of the app for over a month. It’s been at least three updates since I first downloaded it but still no sign of getting this fixed ever.

## Frequently asked questions about SYNLAB Access

### What is SYNLAB Access used for?

SYNLAB Access allows users to download, store, and display their SYNLAB test results. It also enables verifiers to scan QR codes to confirm the authenticity of these results for access control.

### Where can I get tested for SYNLAB Access?

SYNLAB offers PCR testing in Austria, Belgium, Colombia, Czech Republic, Estonia, France, Germany, Hungary, Italy, Lithuania, Macedonia, Poland, Portugal, Romania, Slovakia, Spain, Sweden, and Switzerland.

### How do I verify someone's test results with SYNLAB Access?

Verifiers can use the app's QR code scanner to check the authenticity of a user's test results. This helps in granting controlled access to services or premises.

### Can I save my SYNLAB test results to my phone's wallet?

Yes, SYNLAB Access offers a feature to save your results to your phone's wallet, making it quicker to access them when needed.

### What is the user rating for SYNLAB Access?

SYNLAB Access has a rating of 1.5 stars based on 25 ratings.

### Is SYNLAB Access available on Android?

The provided data indicates support for iPhone and iPad, but does not specify Android compatibility.

### When was SYNLAB Access last updated?

The app was last updated on May 2, 2022, with version 1.5.12.

### What is the age rating for SYNLAB Access?

SYNLAB Access has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 1 release)

### 1.5.12 — 2022-05-02

Minor bug fixing and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
