# Synology Active Insight

> Centralized health and performance monitoring for multiple Synology NAS devices. (iPhone/iPad app by Synology Inc..)

- Source: https://appshunter.io/ios/app/synology-active-insight/id1483565192 (this page in markdown: same URL + `.md`)
- Developer: [Synology Inc.](https://appshunter.io/developer/321493109)
- Category: Business
- Price: Free
- Rating: 2.30/5 from 32 App Store ratings · 44 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 25 MB
- Languages: German (Germany), Danish, American English, French (France), Italian, Japanese, Korean, Dutch, Norwegian Bokmål, Norwegian Nynorsk and 11 more
- Released: 2020-12-08
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/synology-active-insight/id1483565192/reviews.md

## What is Synology Active Insight?

**Synology NAS and a Synology Account are required for this Application.**

**DiskStation Manager 7.2 (or above) and Active Insight package 2.0.0 (or above) are required.**

Synology Active Insight is a health monitoring solution that supports multiple Synology NAS system health and performance monitoring under one Synology Account. You may receive system events with detailed troubleshooting actions from Synology with your mobile device. You may view the current performance and storage summary of your Synology NAS.

## Key features

- Multi-NAS monitoring
- System health and performance tracking
- Event notifications
- Troubleshooting guidance
- Storage summary view
- Mobile access

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/synology-active-insight/id1483565192/reviews.md

### 1/5 — 登录机制是不是有问题啊！？

*2026-05-24*

active insight这边登录向secure signin发送验证请求，secure signin那边同意，返回active insight这边转一会儿圈又回到了未登录的状态！重试了好多遍都这样！啥情况啊！？

### 1/5 — Sign in Borked

*2026-05-17, version 1.1.1*

Doesn’t complete sign in after sign in process

### 1/5 — Achtung: Nicht kostenlos!!!

*2026-05-10*

Ich hatte das als kostenloses Service-Tool für diese hochpreisigen Geräte angesehen, aber erst nach der Installation gesehen das Synology hierfür ein Abonnement verlangt - so geht das nicht!

### 1/5 — Catastrophique, ne fonctionne plus !

*2026-03-20*

L’application ne fonctionne plus, merci de faire le nécessaire rapidement

### 1/5 — Logs out often

*2026-03-19*

logs out often making it useless. When logging back in, email never arrives in the 5 minute window. Useless and pointless app.

### 1/5 — 2FA nicht sauber integriert

*2026-03-19*

Anmeldung mit Sicherheitsschlüssel funktioniert nicht, da Popup nicht angezeigt wird. Einziger Fallback ist dann SMS. Hier muss nachgebessert werden.

### 3/5 — Tut was es soll oder auch nicht

*2026-02-19*

Naja in der App sieht man nur die Notifications und die Stats des Synology. Aber wenn ein critical Update bereit steht kann man es darüber nicht lösen. Irgendwie fehlt mir der Mehrwert hier.

### 2/5 — Wozu?

*2025-12-30*

Wozu benötige ich eine App, wenn mir die Weboberfläche mehr Informationen anzeigt?

### 1/5 — Critical Alert

*2025-07-01*

Getting spammed with "Critical Alert: Login at an unusual time" text messages is really annoying and stupid.

### 1/5 — Doesn’t allow to log in

*2024-10-30*

When trying to setup the Mobil account it won’t allow to login due it times out to fast and it opens a browser which can’t be moved to read the screen behind

## Frequently asked questions about Synology Active Insight

### What is Synology Active Insight?

Synology Active Insight is a solution designed to monitor the health and performance of multiple Synology NAS devices. It allows you to manage and view the status of your NAS systems from a single Synology Account, all accessible through your mobile device.

### What are the requirements to use Synology Active Insight?

To use Synology Active Insight, you will need at least one Synology NAS and a Synology Account. Additionally, your NAS must be running DiskStation Manager version 7.2 or above, and the Active Insight package must be installed and updated to version 2.0.0 or above.

### How does the app help with system issues?

The application provides system event notifications directly to your mobile device. These notifications often include detailed troubleshooting actions suggested by Synology, helping you to quickly diagnose and resolve issues with your NAS systems.

### Can I see storage information?

Yes, you can view the current performance and storage summary of your Synology NAS devices through the Active Insight application. This allows you to keep track of your storage utilization and system performance on the go.

### Is Synology Active Insight free to use?

Based on the provided information, the application itself is free to use. However, it requires the ownership of Synology NAS devices and a Synology Account, which are prerequisites for its functionality.

## Version history (last 5 releases)

### 1.2.0 — 2026-07-06

Minor bug fixes.

### 1.1.1 — 2024-11-28

What's New
1. Added display of detailed information on file activity events.
2. Added display of the number of unread events for unresolved events.
3. Added a badge to display the number of event notifications at "Settings > Switch Account".

Fixed Issues
1. Fixed an issue where the Active Insight web portal login page might display an incorrect iPhone client model.
2. Improved the status display for devices without assigned licenses on the Events page.
3. Fixed an issue with the abnormal display of information on the layout.
4. Minor bug fixes.

### 1.1.0 — 2023-11-01

Compatibility & Installation
1. Requires iOS 14.0 and above.

What's New
1. Supports Dark Mode. Theme adjustable in the app's Settings.
2. Optimized information display in the user interface.

Fixed Issues
1. Fixed calculation issue where resolved events were included in notification counts.
2. Minor bug fixes.

### 1.0.5 — 2022-08-24

• Minor bug fixes.

### 1.0.4 — 2022-04-26

• Updated to be compatible with iOS 12 and above.
• Fixed some unclear notification messages that may appear when Active Insight is administered by another Synology Account.
• Minor bug fixes.

## Apps similar to Synology Active Insight

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All apps by Synology Inc.: https://appshunter.io/developer/321493109

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*