# Synology Chat — user reviews > 226 indexed App Store user reviews of Synology Chat by Synology Inc., rated 3.60/5 from 67 ratings. - Source: https://appshunter.io/ios/app/synology-chat/id1121875041/reviews - App overview in markdown: https://appshunter.io/ios/app/synology-chat/id1121875041.md - Rating breakdown: 5★ 31 · 4★ 11 · 3★ 7 · 2★ 6 · 1★ 12 ## Newest reviews (17 of 226) ### 2/5 — Basically frustrating *2026-05-25, version 2.9.1* So, the chat is basic and works, however you can not edit or delete messages (sometimes you can do it for your own, but this is random), you can’t delete other people’s messages or images they send. ### 3/5 — Manque d’option… *2026-03-29* L’application est top mais ce serai encore meilleur si les appels audio et vidéo était géré. J’espère vraiment que ça sera possible avec une future mise à jour ! ### 2/5 — Bien, mais… *2026-03-20* Bonne application, cependant j’aimerai que le formatage du texte soit le même que sur le client web. Les messages de bots ne sont pas formatés, il y a des astérisques autour du texte au lieu que le texte soit en gras. Les commandes slash personnalisées ne fonctionnent pas non-plus. ### 4/5 — A great alternative *2026-02-27* It’s a great alternative for escaping the iMessage nightmare. Don’t get me wrong:I like iMessage. But sometimes, certain things you only want to send to your loved ones on a more private chat channel. And this app with the Synology server together does a great job. But please update the emojis! Some might say there are AI generated emojis now and you can create everything as emojis. I have tried that already, nope, nothing beats the built in! ### 3/5 — 聊天界面分左右 *2025-08-18, version 2.9.1* 聊天界面所有人的对话都在左侧，很难看出我发的内容和对方发给我的内容，区分不开，能像信息一样区分发出与接收的不同吗？左右，颜色？ ### 2/5 — 糟糕的搜尋 *2025-06-16, version 2.9.1* 搜尋功能很差勁，比如我訊息中有NBP9207，我搜尋9207居然找不到，要打完整NBP9207才找得到，爛透了 ### 4/5 — Read receipts could have made it 5 stars *2025-04-19, version 2.9.1* The easiest to implement enterprise instant messaging solution, only hindered by the lack of read (or “seen”) receipts. ### 3/5 — slash ...not use *2025-04-18* mobile version is ( user add ) slash ...not use ### 3/5 — 對話無法區分 *2025-04-16, version 2.9.1* 每個人的發言無法容易區分，一直接續，沒有任何的分隔，換日的線也不明顯😑 ### 2/5 — Mocne dwa. *2025-04-08, version 2.8.1* Dodajcie wreszcie połączenia audio-wideo. Aplikacja w miarę poprawna ale lata świetlne za popularnymi komunikatorami. ### 2/5 — Awesome *2025-03-27, version 2.9.1* After last update push notifications gone away ### 4/5 — Tag 瀏覽 *2025-03-02, version 2.9.0* 如果在留言處新增tag的時候，可以瀏覽過去的tag，會方便很多！ ### 4/5 — 请求支援markdown展示 *2024-12-19, version 2.9.0* 不支持markdown标准语法渲染展示 ### 4/5 — Casi perfecta *2024-12-16, version 2.9.0* Solo por privacidad bebería poder configurarse que en la parte donde salen todos los usuarios se pudieran ocultar para que solo se vean entre si los usuarios en los grupos y no se vean todos ya que en ocasiones en las empresas los trabajadores no deben ver o poder escribir directamente a la dirección. Que la opción que los usuarios restringidos solo vean los de su grupo donde se les ha añadido. Seria el remate genial. Por lo demas es perfecta ### 3/5 — Dobra aplikacja, ale *2024-11-18, version 2.9.0* Dzielą prawidłowo, ale brakuje możliwości obsługi więcej niż jednego konta / więcej niż jednego serwera NAS. ### 4/5 — Bildirim rozeti sorunu *2024-09-21, version 2.9.0* Sın güncelleme sonrası bütün mesajlar görülmüş olmasına rağmen bildirim rozeti kaybolmuyor, hala 1 okunmamış bildirim varmış gibi davranıyor. ### 3/5 — Хотелось бы использовать приложение, но *2024-08-22, version 2.9.0* Настройки пользователя (псевдоним, фото и электронная почта) стираются при каждом входе с мобильного клиента. У пользователей без приложения такой проблемы не наблюдается ## Most critical reviews (10 lowest-rated) ### 1/5 — Lazy 2FA Implementation *2026-03-06, version 2.9.1* Users need to re-enter their 2FA codes every 7 days after the token expires. ### 1/5 — 아이폰에서 로그인이 안됩니다 *2026-01-26* 인드로이드에서는 퀵커넥트 주서로 로그인 잘 되는데 아이폰에서는 뭘 해도 접속이 안됩니다. 수정해주세요 ### 1/5 — No notifications *2025-10-24, version 2.9.1* Not working correctly. If app is not active on screen, no notification is coming. ### 1/5 — Notification *2025-08-01, version 2.9.1* After reading the message, the notification will not disappear. It is still up to date. ### 1/5 — Not native app *2024-10-12, version 2.9.0* App is ignoring how iOS apps look like. Also networking in the app is not using native APIs, current multiplatform solution ignores my local DNS and because of it app is not working in my local network. ### 1/5 — Очень печально *2024-09-09, version 2.9.0* Удаленно не логинится через Synology quickconnect! Synology Chat Server и Synology chat вобще имеют самый минимум настроек, работать и пользоваться не удобно. Ощущение, что делали на коленках, лишь бы было и ладно. Не ожидал от такой компании слабое и никому не нужное представление чата. ### 1/5 — Скрыты комментарии в цепочке сообщений *2024-06-19, version 2.8.1* Плохо, что комментарии в цепочке сообщений скрыты. Просьба сделать их видимыми, так как приходится их постоянно открывать. ### 1/5 — Stürzt immer ab *2024-05-06, version 2.8.1* App ist in der aktuellen Version unter iOS17 nicht mehr zu gebrauchen. Sobald man sich an der NAS anmelden möchte, stürzt die App ab. Sehr ärgerlich und unvorteilhaft, wenn dies in Unternehmensumgebungen aktiv eingesetzt wird… ### 1/5 — Notifications *2024-04-23, version 2.8.1* Notifications doesn’t work :O ### 1/5 — Collect and share chat analytics *2024-02-28* I just found out it was default enabled, although it stated privacy data will not collected. Not a honest app, never asked if I want to enable this. ## Most praised reviews (10 highest-rated) ### 5/5 — The startup password for the app needs to be strengthened. *2026-01-12, version 2.9.1* Now the app startup password (screen lock password) is only a 4-digit code, which is not secure (it can be brute-forced by trying 9999 times). My BTC passphrase was in the chat history of the chat app... That's how it was stolen. ### 5/5 — Best security chat! *2025-08-05* Synology Chat is outstanding! Super easy to use, extremely secure, and 100% private. With hardware-level encryption on Synology’s hybrid server, my data feels completely safe. I even hired white-hat hackers to test it — it passed with flying colors. Perfect for both work and personal use. Can’t wait for the next updates! ### 5/5 — Super Chat fürs Team *2025-05-09* Für uns funktioniert die App für den firmeninternen Chat wunderbar. Durch Quickconnect vom Synology ist der Chat auch extern erreichbar und auch Pushnachrichten funktionieren. ### 5/5 — funguje skvěle 👍 *2025-03-14, version 2.9.0* Rychlá apka zatím funguje ### 5/5 — Please add features *2024-11-17, version 2.9.0* add search in encrypted dialogs and channels. increase maximum cache size, 50-100gb easy. show pictures preview in encrypted messages. On OS X desktop show pictures in encrypted channels/dialogs instead of downloading them ### 5/5 — 2024_10_29 text error *2024-10-29* 문장이 길면 전송 불가 Fail to send long texts Version IOS 17, lastest synology chat Cannot search words (For example) Word: 한국에서 한(x) 한국(x) 에서(x) 한국에(x) 한국에서(O) Word: patreon Pa(x) Pat(x) Patr(x) Patre(x) Patreo(x) Patreon(O) **Developer response:** Dear user, I am sorry for the issue occurred. To further investigate the situation, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket Our support engineer will get back to you shortly. Thank you. ### 5/5 — 圖片不能刪除了 *2024-09-07, version 2.9.0* 怎麼更新完不能刪除對話中的圖片了？ ### 5/5 — Add video chat *2024-06-08, version 2.8.1* App is good! ### 5/5 — stickers *2024-05-30* It's even better if you can save your own stickers ### 5/5 — 很不错 软件免费 保护隐私 希望加入通话和已读的标志。 *2023-02-21, version 2.8.0* 这是一款非常好的群晖软件。 1方便 其他nas系统都要自己装docker 还要自己做端口映射。甚至还要收费。 2 保护隐私，这个软件对现在大陆的聊天工具是一个互补。因为现在聊天工具都有关键词监控。极大程度保护隐私。 3 公司内部的聊天软件不走微信。我觉得还可以防止资料泄露。我知道现在很多老板内部聊天都不走国内的软件。 希望再接再厉。如果能增加已读这个功能就好。软件再美观一点更好 做成微信的皮肤也不错 或者line的皮肤，希望加入通话功能。现在其他nas和docker开始做这个了 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*