# Synology Drive — user reviews > 793 indexed App Store user reviews of Synology Drive by Synology Inc., rated 4.50/5 from 4,216 ratings. - Source: https://appshunter.io/ios/app/synology-drive/id1267275421/reviews - App overview in markdown: https://appshunter.io/ios/app/synology-drive/id1267275421.md - Rating breakdown: 5★ 3,290 · 4★ 414 · 3★ 149 · 2★ 92 · 1★ 271 ## What do users think of Synology Drive? Overall sentiment: neutral **Pros** - 🚀 Fast and responsive - 🔒 Secure private cloud - 👍 Convenient remote access - 🚀 Excellent integration with iOS Files app - 👍 Great for photographers and mobile workers **Cons** - 🐛 Frequent crashes and stability issues - 🔋 High battery drain - 👎 Unreliable sync and offline access - 👎 Confusing and unintuitive user interface - 🔍 Lacking search and organization features **Commonly reported bugs** - Unable to log in with 2FA - Sync tasks get stuck or fail - Folders not showing content - Incompatibility with latest iOS versions - Duplicated files and folders after sync **Most requested features** - Add support for offline folder sync - Improve integration with iOS Files app - Implement document editing capabilities - Add option to customize file/folder naming - Enhance audio/video playback features ## Newest reviews (15 of 793) ### 4/5 — 使用便利性 *2026-07-03, version 3.8.1* 界面不太友好，操作便利性差，文件夹默认没有个性 ### 3/5 — No dedicated music player *2026-06-11, version 3.8.1* The drive app is great for file management no doubt but Synology really needs to make a dedicated music player app with playlists creation features, next track, etc which it seriously lacks. Something that can also integrate the music app with Apply Car play/Android Auto. I usually don’t give 3 star ratings but I seriously think there needs to be some room for improvement here. ### 2/5 — m4aなど速度調整が欲しい *2026-06-04, version 3.8.1* 音声コンテント・ブックなどの読み上げの速度を1.5倍などの速度で聴きたいが、driveアプリに付いてると、使いやすくて良い ### 3/5 — Older version for iPad OS 16.7.12 *2026-05-29, version 3.7.2* Where can I download older version for my iPad 5th? ### 2/5 — Sounds problems *2026-05-17, version 3.8.1* Stop playing sound in video after 11 sec ### 4/5 — Nicht zu gebrauchen… *2026-05-12* Ich nutze die App auf Windows, Linux und auf dem iPhone. Auf dem iPhone werden zwar die meisten Ordner vom Synchronisieren angezeigt, aber oft keine Inhalte, auch das herunterladen neuer Ordner klappt nicht. Eigentlich schade, selbst beim erneuten mehrfachen anklicken der Synchronisation bekommt man es nicht hin, sehr schade eigentlich. Ich nutze aktuell iOS 26 in der Beta ### 2/5 — Sync doesn’t work *2026-05-04, version 3.8.1* Trying to sync my folders from NAS but it doesn’t complete the sync. I only have 5000 files but app doesn’t complete the sync, tried focused mode as well. Hope it is rectified soon. ### 4/5 — Player problems *2026-05-03, version 3.8.1* The audio file player lacks the step forward and backward buttons. Please add a full featured audio player. ### 2/5 — ファイルアクセス履歴が消せない *2026-05-03, version 3.8.1* 使い勝手に不満はないが、ファイルアクセスした履歴が残ってしまう。ユーザーの操作で任意に、あるいは一括でアクセスログを消せる仕組みを作ってほしい。 ### 4/5 — Quickconnect経由だと遅い *2026-04-30, version 3.8.1* 音楽は聴けてもビットレート高めの動画は無理、みたいなところがある。最低限のファイルマネージャーとしての機能はちゃんとあるので、使いやすい。 ### 2/5 — Unable to connect to server *2026-04-28, version 3.8.1* ‘ Unable to connect to server’ message appeared when open the app after updating ios to 26.3.1 ### 4/5 — Keep it up *2026-04-21, version 3.8.1* Backup with good performance ### 3/5 — Video and sound hang!! *2026-04-18, version 3.8.1* Sound and video hangs when processing data copied from the iPhone mainly. This needs to be corrected urgently. ### 1/5 — Cannot access some folders *2026-04-13, version 3.8.1* Hv to switch back to DS files app. ### 1/5 — Se cierra inesperadamente *2026-04-08, version 3.8.1* Lo dicho. Estás navegando por las carpetas de tu NAS Synology y la app se cierra sola. Qué demonios? ## Most critical reviews (10 lowest-rated) ### 1/5 — Poorly designed *2026-08-17, version 3.9.0* This app is very frustrating to use and feels like a chore. Terrible design changes with latest update. ### 1/5 — Am *2026-08-14, version 3.9.0* Absolutely useless app, do not sync even with full internet. Should look into possible storage allocations, 1TB iPad Pro is useless and files only stays on cloud. ### 1/5 — Error 501 cannot connect *2026-07-25, version 3.8.1* Been getting this error on ios but there is no documentation page on how to fix it. ### 1/5 — Unimpressed *2026-07-16, version 3.8.1* Underwhelmed and unimpressed by the functionality, and lack thereof and difficulty of use. Not the product I would expect from an industry segment leader. ### 1/5 — Error 501?! *2026-07-14, version 3.8.1* What the hell? ### 1/5 — Confusing at best *2026-06-27, version 3.8.1* It’s been and still is a confusing ordeal. The device itself is nice. The online version (laptop) has a LOT of apps. Appears to have a lot of options that can be performed. The reason for the one star is there is little to NO instructions on how to use all the options. I consider myself pretty tech savvy, but this is overwhelming. I don’t even know if the device has backed-up my laptop which is why I bought the NAS. ### 1/5 — Inutilisable *2026-06-07, version 3.8.1* Impossible d'ouvrir les dossiers !!! Rien ne se passe quand on essaye d'ouvrir un folder... Sur Ipad pro M4 13" ios 26.4 Toujours pas de solution le 7 juin 2026... ### 1/5 — Poor technology *2026-05-24, version 3.8.1* Extremely unfriendly ### 1/5 — Beaucoup beaucoup trop compliqué *2026-05-14* Pas possible de switcher facilement de compte, ni de mettre en pause une tache de téléchargement facilement : une interface utilisateur calamiteuse, pensée par des ingénieurs qui ignorent ce que l’utilisateur « normal » attend, à savoir des fonctionnalités simples et accessibles et pas des commandes planquées dans les recoins avec des intitulés cryptiques. Pensez à des thèmes « basic », « advanced » et « developpeur », et pas qu’à ce dernier thème ### 1/5 — Complicated, messy *2026-04-24, version 3.8.1* Difficult for user. Not friendly use. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good remote photo server *2026-08-02, version 3.8.1* Once I got this set up, I really like the value of the server and able to show my photos and share with friends. I have friends using this as a specific login for all my friends example and they seem to like it and they can’t see their photos and they can see the sheriff folders also. ### 5/5 — Es genial *2026-07-01, version 3.8.1* Me gusta mucho tener mi nuve privada ### 5/5 — Excelente. *2026-05-28, version 3.8.1* Muy buena herramienta ### 5/5 — Super in Verbindung mit Tailscale *2026-05-25, version 3.8.1* Hat bei mir komplett Ggogle Drive und OneDrive abgelöst funktioniert problemlos auch unterwegs dank Tailscale App ### 5/5 — 我在大便大大便，哈哈哈被耍了吧 *2026-05-24, version 3.8.1* 你是個大笨蛋走開 ### 5/5 — No more subscription storage Fees! *2026-04-02, version 3.8.1* Working great. Replaced Google Drive and iCloud subscriptions with Synology Drive and Synology Photos. ### 5/5 — Drive *2026-03-30, version 3.8.1* Love this app, stable & use it everyday for backing up my iPhone & accessing documents remotely ### 5/5 — Good app *2026-03-30, version 3.8.1* Convenient cloud storage. I love my Synology NAS! ### 5/5 — オンデマンド同期が面倒 *2026-03-25, version 3.8.1* PCでは可能なオンデマンド同期が通常の方法では出来ず、オフライン同期タスクを設定してから後で同期タスクを無効化しなければいけないので面倒です。デフォルトでオンデマンド同期が出来るようにしてください。同期タスクを実行するとNASのデータが隅から隅までiOS端末のローカルストレージにダウンロードされます。これではNASの意味が無いです。 ### 5/5 — ひとつだけ機能を追加を(切実 *2026-03-21, version 3.8.1* 使いやすくて重宝してます。 ですが一つだけお願いがあります。 PDFの表紙がサムネイルで自動作成してくれないのがキツイ。 PCでサムネイル成功したらiPhoneの方からもサムネイル表示になってくれるとありがたいので是非宜しくお願いいたします(＞人＜;) あわよくば1発で保存した時のサムネイルできると管理しやすいのでお願いいたしますm(_ _)m --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*