# Synology LiveCam — user reviews > 72 indexed App Store user reviews of Synology LiveCam by Synology Inc., rated 2.40/5 from 38 ratings. - Source: https://appshunter.io/ios/app/synology-livecam/id1334020755/reviews - App overview in markdown: https://appshunter.io/ios/app/synology-livecam/id1334020755.md - Rating breakdown: 5★ 7 · 4★ 7 · 3★ 1 · 2★ 3 · 1★ 20 ## Newest reviews (15 of 72) ### 2/5 — Lizenz nötig? *2026-05-29* Wenn ich mich verbinden möchte sagt er ich brauche eine Lizenz, ich habe für meine dritte Kamera schon eine gekauft, muss ich jetzt für die App noch eine kaufen? Das wäre dann ein no go. ### 4/5 — Не хватает опции подключения внешней камеры. *2024-06-19, version 1.1.3* Было бы удобнее, если можно было подключать внешнюю камеру. ### 4/5 — Требует лицензию на вторую камеру *2023-09-27, version 1.1.3* В течение двух месяцев со дня приобретения НАСа работало 2 камеры по бесплатным лицензиям. Сегодня одна перестала работать и требует приобрести лицензию. Бесплатных лицензий теперь одна или всё таки две? Если две, то как решить проблему? Добавлено: проблему удалось решить путём удаления камеры и добавления её заново. PPS: через месяц снова слетела бесплатная лицензия с той же камеры. В чём проблема так и не смог понять. ### 4/5 — Works well but need ability to mute volume *2023-07-29, version 1.1.3* This app works quite well. I use it to convert my old iPhone 6 to a webcam and feeding the Synology Surveillance Station (SSS) on my Synology NAS. Using this setup and the Live Broadcast app inside of the SSS, I can create and send a live stream to Youtube (YT) using Youtube Studio. This setup works nicely but I only wish I could mute the microphone volume in this app while it is capturing the video. The app forces you to give access to the phone’s microphone but does not allow you to mute it or adjust it. Maybe I’m just missing something? Though I have read a lot of the documentation and tried many options in the software. Even the other software involved (SSS and YT) doesn’t give me the ability to NOT send the volume to the live stream. Such a simple little feature that is unavailable. Synology! If you’re listening, please help and add this feature in this app. Thanks ### 2/5 — Crashes *2023-02-19, version 1.1.2* I’ve downloaded this on an iPhone 6 and it works fine. I have also downloaded it on an iPhone 8 but it crashes and shuts down when ever I try to open it. I’ve tried uninstalling and reinstalling but it still crashes every time. ### 2/5 — Doesn’t work anymore *2022-10-20* I use it on an iPhone 4S and now it doesn’t work : the application won't start if I don't authorize access to the camera. It takes me to the settings but on this ios I can't allow an application, the application has to request it but it does not, that's to bad 😞 **Developer response:** Dear User, we apologize for the inconvenience. Thank you for the notify. We will keep working hard to make LiveCam better. ### 3/5 — It requires its own license *2022-03-31* This is not for viewing **Developer response:** Dear User, LiveCam is also an IP camera and it will occupy a license. At Surveillance Station, there are two free default licenses. If you need to add more of them, you could purchase from https://sy.to/howtobuy. If the message helps, could you review the rating? Thank you for the feedback. We will keep working hard to make LiveCam better. ### 3/5 — Приложение супер *2022-01-22, version 1.1.2* Но почему 3 звезды. Зависло странным образом, вел прямую трансляцию и примерно через 2 часа работая дальше и не сигнализируя , что нет связи просто продолжила работу , но видео на synology нет. И при этом. После последнего обновления живой звук пропал, он только на записи. Мало того почему бы не добавить 4 к режим видео. И сигнализатор сервера. Я думал использовать для стрима на youtube , но теперь под вопросом. Доработайте приложение. Iphone x ios 15.2.1. ### 2/5 — Requires a Surveillance Station Licence! *2021-04-18* This app requires you to have a spare Surveillance Station licence. If all your licences are in use, this will cost something in region of £45.00!! **Developer response:** Dear User, LiveCam is also an IP camera and it will occupy a license. At Surveillance Station, there are two free default licenses. If you need to add more of them, you could purchase from https://sy.to/howtobuy. If the message helps, could you review the rating? Thank you for the feedback. We will keep working hard to make LiveCam better. ### 1/5 — Constantly crash *2021-02-28, version 1.1.2* App is constantly crashing and is not reliable. It doesn’t last 2 hours before crashing. Not what Synology got us used to. ### 2/5 — Läuft nicht dauerhaft *2021-02-07* Auf einem iPhone 5C beendet sich die App nach einer unregelmäßigen Zeit selbstständig. Nach Neustart dann nach einer gewissen Zeit das gleiche Spiel. **Developer response:** Dear User, we apologize for the inconvenience. We can help you if you submit a ticket to our developer team via https://sy.to/support2svs. In addition, please paste ticket number here after you submit tickets to let us ensure issues have been solved. Thank you for the feedback. We will keep working hard to make Livecam better. ### 1/5 — 透過quick connect 連線的問題得不到解答 *2021-02-02, version 1.1.2* 莫名其妙，我一直都是用iphone6s ios14.0 quickconnect在使用LiveCam，今天怎麼樣就是無法連線，上官網發問，客服還在鬼打牆 問同網域能不能使用。為什麼不能針對問題回答？回答問題很難嗎？ ### 4/5 — Works well. iPhone 5s (iOS 12.5.1) favors near focus *2021-01-22* Up and running was pretty straight forward. Is it possible to have the app set the camera focus or at least set it to infinity? The phone refuses to focus through a screen outside the window instead of the background. Edit: ISO control/autoISO (with gentle step changing) as well would be very useful. I’ve noticed every time the ISO automatically changes, such as when the sun is going down, the focus gets checked again and the screen outside the window becomes the focal target again. Not looking to make this app into a camera app, just hoping to get minimal control over the camera to stabilize some of its more irritating auto functions. Thank you! App functions very well. Just need it to control a few things to make an older iPhone a more reliable surveillance camera. **Developer response:** Dear User, thank you for the kindly feedback. Your request has been recorded. We will keep working hard to make Livecam better. ### 4/5 — Connection issue *2021-01-06, version 1.1.2* 1. 設定中都開啟了麥克風，但仍無聲音，是否也有人遇上？(重啟app or IOS 可解） 2.另外幾個小時後就會自動斷線，已經都不鎖定手機了，還是有這現象真奇怪。 似乎嘗試連線失敗數次之後，就會停止嘗試了。 3. Server端DDNS的 IP 改變後，Livecam 似乎沒有更新IP，導致無法連接。 偏偏我的Client遠在數10公里之外，我無法重啟APP ### 1/5 — Doesn’t go more than 12 hours without crashing *2020-11-04* I spend $50 on a camera license for this and it is not a useable product. I have tried 3 different phones. I have done a factory reset. It randomly crashes every day. This makes it worthless. Also why can’t I control the focus and zoom? **Developer response:** Dear User, we apologize for the inconvenience. We have made some change and expect to work fine on your phone. Please submit a ticket to our developer team via https://sy.to/support2svs for more information. Thank you for the feedback. We will keep working hard to make DS cam better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stopped working *2026-01-09, version 1.1.4* Won’t even connect anymore. Why keep advertising as a feature when you know it doesn’t work?? ### 1/5 — No description *2024-11-25* Please add a basic description to this application. It’s hard to tell which synology application is intended to do what. ### 1/5 — VERY SCARY! Do not put on ios18/iphone 16 *2024-10-21* iOS 18 not compatible. Skips and crashes the phone. Bummer. But worst part!! Made the iphone 16pro max actually vibrate and heat up something amazing. It was literally scary. DO NOT INSTALL. I suspect it would make the battery explode with what I experienced. Deleting immediately. It is absolutely irresponsible to be allowing this on these $1300 phones. ### 1/5 — VERY SCARY! Do not out on ios18/iphone 16 *2024-10-12* iOS 18 not compatible. Skips and crashes the phone. Bummer. But worst part!! Made the iphone 16pro max actually vibrate and heat up something amazing. It was literally scary. DO NOT INSTALL. I suspect it would make the battery explode with what I experienced. Deleting immediately. It is absolutely irresponsible to be allowing this on these $1300 phones. ### 1/5 — Virtual Garbage *2023-01-31* Congratulations on inventing virtual garbage. This app is nothing other than a waste of time and space. **Developer response:** Dear User, we apologize for the inconvenience. Can you tell us what kind of issues are you facing for? We can help you if you submit a ticket to our developer team via https://sy.to/support2svs. Thank you for the feedback. We will keep working hard to make Livecam better. ### 1/5 — Doesn’t work. Can’t connect to NAS. *2022-04-23* Tried multiple devices. App just doesn’t connect to NAS neither via lan ip or quickconnect. Using admin credentials. All other Synology apps (like ds photo etc) working with the same address and credentials. **Developer response:** Dear User, would you please submit a support ticket to https://sy.to/support2svs so that our engineer can check the environment and assist you with the issue. In addition, please paste ticket number here after you submit tickets to let us ensure issues have been solved. Thank you for the feedback. We will keep working hard to make LiveCam better. ### 1/5 — Lizenz-Abzocke *2022-03-11* Leider wird hier bei mehreren Kameras mit dem Erwerb von zusätzlichen Lizenzen abkassiert. Schade ! **Developer response:** Dear User, LiveCam is also an IP camera and it will occupy a license. At Surveillance Station, there are two free default licenses. If you need to add more of them, you could purchase from https://sy.to/howtobuy. If the message helps, could you review the rating? Thank you for the feedback. We will keep working hard to make LiveCam better. ### 1/5 — No landscape mode *2021-12-29* I wish this had landscape recording and playback . I been using Synology products for over 20 years but this is not ready for prime time yet. **Developer response:** Dear User, you can rotate your phone before starting streaming. Thank you for the kind feedback. We will keep working hard to make LiveCam better. ### 1/5 — 1x extra Lizenz!! *2021-11-20* Das kann ja wohl nicht wahr sein, dass dafür eine extra Lizenz für knapp 50€ verlangt wird. **Developer response:** Dear User, LiveCam is also an IP camera and it will occupy a license. At Surveillance Station, there are two free default licenses. If you need to add more of them, you could purchase from https://sy.to/howtobuy. If the message helps, could you review the rating? Thank you for the feedback. We will keep working hard to make LiveCam better. ### 1/5 — Лицензию хочет *2021-04-15, version 1.1.2* У меня две камеры подключены, лицензии кончились. Для приложения нужна отдельная лицензия которая стоит 5600. ## Most praised reviews (10 highest-rated) ### 5/5 — Brilliant App Synology! *2025-09-17, version 1.1.4* I’m a long time user of synology nas devices and have 7 between my businesses and home. Synology are constantly surprising me with their inventiveness and I use my devices for cctv, apps through container manager (dbs, node red, HA) and now with this app I can record experimental data straight to the nas using old iPhones I have around. This is genius and has solved yet another thing I was trying to figure out. Keep up the good work Synology. ### 5/5 — Bonne idée d’application *2025-03-30* Une façon intelligente de recycler un vieux smartphone encore fonctionnel, qui aurait une caméra d’une qualité décente et une bonne connexion WiFi ! ### 5/5 — Peut faire mieux *2025-02-04* Ça sera sympa si nous pourrions éteindre complètement l’écran. ### 5/5 — iPhone 6s會閃退 *2021-02-25, version 1.1.2* 有人也會嗎 ### 5/5 — DS-Cam oder mein Dashcam Ersatz *2020-06-03* Funktioniert mit LTE hervorragend mit iPhone 6 SE **Developer response:** Dear User, thank you for the kind feedback. We will keep working hard to make LiveCam better. ### 5/5 — Great app *2020-05-28, version 1.0.3* Works perfectly on my iPhone XS. Quality is outstanding. ### 5/5 — Works just as expected! *2019-11-08* Works well with recording my phone straight to the NAS! My only feature request would be able to record both the front and rear camera at the same time for use as a dash cam. ### 5/5 — Отличное приложение! *2019-04-18, version 1.0.2* Отличное приложение. Уже около пяти лет пользуюсь продуктами Synology и всё это время проект развивается и становится лучше. ### 5/5 — 棒 *2018-10-25, version 1.0.1* 神奇又好玩，老手機變直播站了 ### 4/5 — Добавьте режим съемки 50-60 Гц *2025-03-23, version 1.1.4* Хорошее приложение. Только режимы сьемки ограничили 30Гц. Даже старые айфоны могут больше. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*