# Synovus Card Alerts — Synovus Bank

> Real-time transaction alerts for Synovus Visa credit and check cards. (iPhone/iPad app by Synovus Bank.)

- Source: https://appshunter.io/ios/app/synovus-card-alerts/id1134607257 (this page in markdown: same URL + `.md`)
- Developer: [Synovus Bank](https://appshunter.io/developer/469296834)
- Category: Finance, Business
- Price: Free
- Rating: 4.90/5 from 540 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 70 MB
- Languages: Canadian English, Dutch, French (France), Swiss High German, Hungarian, Icelandic, Italian, Polish, Brazilian Portuguese, Romanian and 2 more
- Released: 2016-09-06
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/synovus-card-alerts/id1134607257/reviews.md

## What is Synovus Card Alerts?

Synovus Card Alerts makes it easy for you to get real-time alerts about your account activity by e-mail, text, or in-app. After enrolling your Visa ® credit or check card, you can choose the types of alerts you want to receive, such as notifications for:

• Transaction threshold limit reached (you pre-set the threshold of your choice)
• Card-not-present purchase
• Declined transaction
• International purchase
• Gas station purchase

Use this app in conjunction with Synovus Mobile Banking app to get the most benefit out of your card. For the Synovus Card Alerts app, you will create a new username and password. 

Message and data rates may apply.
Transactions made using a PIN number instead of a signature may not receive a declined transaction alert.
The service marks and trademarks used herein belong to their respective owners.
Copyright @ 2026 Pinnacle Bank, a Tennessee bank, dba Synovus Bank. Member FDIC.
Equal Housing Lender. All rights reserved.

## Key features

- Real-time alerts
- Email, text, and in-app notifications
- Customizable transaction thresholds
- Notifications for specific purchase types
- Card-not-present purchase alerts
- Declined transaction alerts

## What do users think of Synovus Card Alerts?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to use
- ✅ Alerts on card activity
- 📍 Transaction details (amount, location)
- 🚀 Convenient access to accounts
- 💡 Improved app functionality over time

**Cons**

- 🐛 App not opening or stuck on startup
- 🐛 Frequent reinstallation needed
- 🐛 Login issues after switching phones
- 🐛 Registration failures
- 🐛 App not working intermittently
- 🐛 Alerts not being sent
- ❌ Limited functionality
- ❌ Cannot control cards (e.g., turn off/on)
- ❌ No ability to see past notifications/alerts

**Commonly reported bugs**

- App not opening or stuck on startup screen
- App crashes
- App stops sending alerts
- App not working after adding a new card
- Error loading the app requiring reinstallation
- Cannot log in after switching phones
- Cannot register for the app
- App only works intermittently
- App does not show transactions or their details

**Most requested features**

- Ability to see past notifications or alerts
- Ability to control cards (turn on/off)

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/synovus-card-alerts/id1134607257/reviews.md

### 2/5 — Fighting with the app?

*2026-07-10, version 1.0.15*

Couldn’t get this to open which is weird cause notifications are working….so I removed it and reinstalled it—it helped me remember my log in, but Not giving me a reset code for my password reset—-? Email works and is in there—but no code coming! (Yes, checked the spam/junk).

### 3/5 — It’s ok but….

*2024-04-26, version 1.0.9*

Recently I get error loading the app and have to reinstall it.

### 5/5 — Helpful and Accurate

*2023-11-17, version 1.0.9*

Great way to keep up with cars activity

### 1/5 — The app will not open and “stuck” on start-up screen.

*2022-12-25, version 1.0.8*

It’s been like this for awhile. Not surprised because it’s last update is over a year ago. Synovus needs to fix this. The app will not move past the start up screen.

### 4/5 — Needs to ability to see past notification or alerts

*2022-03-14, version 1.0.8*

I like the app, it’s simple. The only thing that would help would be the ability to see all past notifications or at least the most frequent one.

### 1/5 — Useless app

*2021-11-20, version 1.0.8*

This app is basically useless it doesn’t show transactions or there details. It doesn’t give you the ability to control your cards like card apps from almost all other bank card apps so if you need to turn your card off and on. My wife misplaced her card we just wanted to turn it off till we found it just to be safe she had to call and spend almost 50 minutes on the phone

### 5/5 — Alerts

*2021-03-08, version 1.0.7*

The Alerts app is an awesome way to keep track of what’s going on in your accounts. This keeps us, me and the bank updated on every transaction.
A must have....awesome

### 4/5 — Love this

*2020-06-21, version 1.0.6*

Let’s me know anytime my card  has been used , how much and location . Great thing to have in case you didn’t get receipt and even better if your card is lost or stolen . Let’s you  know within a couple of minutes as soon as card is used . Love it

### 5/5 — Great Features!

*2020-03-31, version 1.0.6*

This app has improved so much. Having access to bill pay and all my Synovus accounts in one place is so convenient!

### 4/5 — WILL NOT LET ME LOGIN IN

*2019-12-29, version 1.0.4*

Switched phones and the app won’t let me login on my newer iPhone

## Frequently asked questions about Synovus Card Alerts

### What does the Synovus Card Alerts app do?

This app provides real-time notifications about your Synovus Visa credit or check card activity. You can receive these alerts through email, text messages, or directly within the app, helping you stay informed about your account.

### What types of alerts can I receive?

You can customize alerts for various activities, including reaching a pre-set transaction threshold, card-not-present purchases, declined transactions, international purchases, and gas station purchases. This allows you to tailor notifications to your specific needs.

### Is the Synovus Card Alerts app free to use?

Yes, the Synovus Card Alerts app is free to download and use. However, standard message and data rates from your mobile carrier may apply for text message alerts.

### What are the benefits of using this app with the Synovus Mobile Banking app?

Using the Card Alerts app in conjunction with the Synovus Mobile Banking app offers the most comprehensive benefit for managing your card. It enhances your overall card management and security by providing immediate updates on your account activity.

### Are there any limitations to the alerts?

Yes, transactions made using a PIN number instead of a signature may not trigger a declined transaction alert. It's important to be aware of these potential limitations when relying solely on the app for all transaction notifications.

## Version history (last 5 releases)

### 1.0.15 — 2026-01-05

We regularly update our app to provide you with the best possible experience. Here are our latest changes:
•	Usability enhancements and defect fixes

### 1.0.14 — 2024-11-19

We regularly update our app to provide you with the best possible experience. Here are our latest changes:
• User experience updates, compliance enhancements, and defect fixes

### 1.0.13 — 2024-05-14

We regularly update our app to provide you with the best possible experience. Here are our latest changes:
• User experience updates, compliance enhancements, and defect fixes

### 1.0.9 — 2023-07-11

We regularly update our app to provide you with the best possible experience. Here are our latest changes:
• User experience updates, compliance enhancements and defect fixes

### 1.0.8 — 2021-11-03

We regularly update our app to provide you with the best possible experience. Here are our latest changes:
• User experience updates, compliance enhancements and defect fixes

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## More apps by Synovus Bank

- [My Synovus Mobile Banking](https://appshunter.io/ios/app/my-synovus-mobile-banking/id469296831)
- [Synovus Connections](https://appshunter.io/ios/app/synovus-connections/id1095430523)
- [Synovus Gateway Mobile](https://appshunter.io/ios/app/synovus-gateway-mobile/id1517138635)

All apps by Synovus Bank: https://appshunter.io/developer/469296834

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
