# Synovus Card Alerts — user reviews > 16 indexed App Store user reviews of Synovus Card Alerts by Synovus Bank, rated 4.90/5 from 540 ratings. - Source: https://appshunter.io/ios/app/synovus-card-alerts/id1134607257/reviews - App overview in markdown: https://appshunter.io/ios/app/synovus-card-alerts/id1134607257.md - Rating breakdown: 5★ 493 · 4★ 32 · 3★ 7 · 2★ 1 · 1★ 7 ## What do users think of Synovus Card Alerts? Overall sentiment: negative **Pros** - 👍 Simple and easy to use - ✅ Alerts on card activity - 📍 Transaction details (amount, location) - 🚀 Convenient access to accounts - 💡 Improved app functionality over time **Cons** - 🐛 App not opening or stuck on startup - 🐛 Frequent reinstallation needed - 🐛 Login issues after switching phones - 🐛 Registration failures - 🐛 App not working intermittently - 🐛 Alerts not being sent - ❌ Limited functionality - ❌ Cannot control cards (e.g., turn off/on) - ❌ No ability to see past notifications/alerts **Commonly reported bugs** - App not opening or stuck on startup screen - App crashes - App stops sending alerts - App not working after adding a new card - Error loading the app requiring reinstallation - Cannot log in after switching phones - Cannot register for the app - App only works intermittently - App does not show transactions or their details **Most requested features** - Ability to see past notifications or alerts - Ability to control cards (turn on/off) ## Most critical reviews (10 lowest-rated) ### 1/5 — The app will not open and “stuck” on start-up screen. *2022-12-25, version 1.0.8* It’s been like this for awhile. Not surprised because it’s last update is over a year ago. Synovus needs to fix this. The app will not move past the start up screen. ### 1/5 — Useless app *2021-11-20, version 1.0.8* This app is basically useless it doesn’t show transactions or there details. It doesn’t give you the ability to control your cards like card apps from almost all other bank card apps so if you need to turn your card off and on. My wife misplaced her card we just wanted to turn it off till we found it just to be safe she had to call and spend almost 50 minutes on the phone ### 1/5 — You can’t do anything with this app *2019-03-13, version 1.0.3* It’s either broken or you literally can do like 4 things with it.... SYNOVUS credit cards are kind of a joke ### 1/5 — Doesn’t work *2018-06-14, version 1.0.2* Will not even let me register ### 1/5 — This app does not work *2018-05-30, version 1.0.2* It only works part of the time. Very hit or miss. Since it only issues alerts infrequently it serves no real purpose and offers no protection. ### 1/5 — App Crashes *2017-06-24, version 1.0.1* App stop sending alerts. I have removed and loaded the app again and this does not resolve the issue. Updates needed. ### 2/5 — Fighting with the app? *2026-07-10, version 1.0.15* Couldn’t get this to open which is weird cause notifications are working….so I removed it and reinstalled it—it helped me remember my log in, but Not giving me a reset code for my password reset—-? Email works and is in there—but no code coming! (Yes, checked the spam/junk). ### 2/5 — Not working *2018-01-31, version 1.0.2* I used it since last August but now it stopped working when I added a new card. Please help!! ### 3/5 — It’s ok but…. *2024-04-26, version 1.0.9* Recently I get error loading the app and have to reinstall it. ### 4/5 — Needs to ability to see past notification or alerts *2022-03-14, version 1.0.8* I like the app, it’s simple. The only thing that would help would be the ability to see all past notifications or at least the most frequent one. ## Most praised reviews (6 highest-rated) ### 5/5 — Helpful and Accurate *2023-11-17, version 1.0.9* Great way to keep up with cars activity ### 5/5 — Alerts *2021-03-08, version 1.0.7* The Alerts app is an awesome way to keep track of what’s going on in your accounts. This keeps us, me and the bank updated on every transaction. A must have....awesome ### 5/5 — Great Features! *2020-03-31, version 1.0.6* This app has improved so much. Having access to bill pay and all my Synovus accounts in one place is so convenient! ### 5/5 — Works great! *2019-06-30, version 1.0.4* This app does exactly what it supposed to do - alert you when your card has been used. Totally satisfied. ### 4/5 — Love this *2020-06-21, version 1.0.6* Let’s me know anytime my card has been used , how much and location . Great thing to have in case you didn’t get receipt and even better if your card is lost or stolen . Let’s you know within a couple of minutes as soon as card is used . Love it ### 4/5 — WILL NOT LET ME LOGIN IN *2019-12-29, version 1.0.4* Switched phones and the app won’t let me login on my newer iPhone --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*