# Synovus Gateway Mobile — user reviews > 301 indexed App Store user reviews of Synovus Gateway Mobile by Synovus Bank, rated 4.60/5 from 1,851 ratings. - Source: https://appshunter.io/ios/app/synovus-gateway-mobile/id1517138635/reviews - App overview in markdown: https://appshunter.io/ios/app/synovus-gateway-mobile/id1517138635.md - Rating breakdown: 5★ 1,497 · 4★ 162 · 3★ 66 · 2★ 46 · 1★ 80 ## What do users think of Synovus Gateway Mobile? Overall sentiment: neutral **Pros** - 🚀 Quick and easy to use - 👍 User-friendly interface - 🚀 Convenient mobile deposit - 🚀 Excellent app for business banking - 👍 Helpful customer service - 🚀 Seamless account management **Cons** - 🐛 Frequent login issues - 🐛 Inconsistent mobile deposit functionality - 👎 Outdated and clunky design - 👎 Lack of advanced features compared to other banks - 🐛 Buggy and unreliable app performance **Commonly reported bugs** - App crashes during mobile deposits - Incorrect account balances displayed - Recurring payment setup issues - Inability to access all accounts in a single view **Most requested features** - Ability to transfer between business and personal accounts - Improved Zelle integration - More customization options for the app - Faster transaction processing and balance updates - Ability to lock/unlock debit cards directly in the app ## Newest reviews (18 of 301) ### 3/5 — The *2026-08-19, version 3.0.260500* The ### 5/5 — Manager *2026-08-19, version 3.0.260500* Good ### 5/5 — Lucky *2026-08-18, version 3.0.260500* Excellent service ### 5/5 — Best Bank. Best App *2026-08-18, version 3.0.260500* Super easy to use. Great UI. Useful tools and insights. Great app! ### 5/5 — Notes *2026-08-18, version 3.0.260500* Good app. Font can be improved. Either bigger, bolder or darker. ### 5/5 — Information Availability *2026-07-20, version 3.0.260100* Can access my information for decision making at all times ### 5/5 — Work well *2026-07-20, version 3.0.260100* I like the user friendly format. ### 5/5 — Great app *2026-07-17, version 3.0.260100* Love Synovus ### 5/5 — Pastor *2026-07-16, version 3.0.260100* Great ### 5/5 — Great App *2026-07-15, version 3.0.260100* The Synovus app is easy to use and secure for banking. ### 5/5 — Easy Access *2026-07-13, version 3.0.260100* Love this app to stay on top of deposits and withdrawals at my fingertips. ### 5/5 — I love Synovus app. *2026-07-13, version 3.0.260100* It is very easy to work with. ### 4/5 — It’s ok *2026-07-09, version 3.0.260100* The app is easy to navigate once you learn it. There is some info I click on that will not give me the info and it takes 3 days for a mobile deposit to show as available other bank is next day. ### 5/5 — Great! *2026-07-08, version 3.0.260100* Easy to use and very secure. ### 5/5 — Excellent App. *2026-07-06, version 3.0.260100* User friendly and easy to navigate through! Thanks! ### 5/5 — Ga Power Ambassadors *2026-06-30, version 3.0.260100* Excellent service from the Villa Rica branch! ### 5/5 — App *2026-06-26, version 3.0.260100* I wish I got a daily text of my balance! ### 5/5 — Great app *2026-06-22, version 3.0.260100* I love this app, it’s easy to use and I really like being able to deposit checks on my phone because it’s not always to get to the bank before they close. ## Most critical reviews (10 lowest-rated) ### 1/5 — Review *2026-08-18, version 3.0.260500* Outdated. Needs a refresh. ### 1/5 — Not user friendly *2026-06-22, version 3.0.260100* It’s like its for use of bank staff. It is so not user friendly. All banking should be done from same application and not have to exit and enter for credit card management. Again, this is build for the bank and not the user! ### 1/5 — Professor Dr Chris, business owner *2026-06-18, version 3.0.260100* Least customer friendly banking app and overall Synovus stopped supporting SMBs ### 1/5 — Worst App *2026-05-26, version 3.0.260100* Not user friendly. I use several different banking apps and this is by far the worst. ### 1/5 — Very poor application *2026-05-23, version 3.0.260100* The Gateway app is clunky and poorly designed. Please replace with a better option. The “Red” Synovus app is much better! ### 1/5 — BILLPAY *2026-02-03, version 2.2.250600* Not good. Very difficult to navigate and make changes to scheduled payments. ### 1/5 — Managing Director *2026-01-09, version 2.2.250600* Third world level ### 1/5 — Not user friendly *2025-10-10, version 2.2.250600* It’s like its for use of bank staff. It is so not user friendly. All banking should be done from same application and not have to exit and enter for credit card management. Again, this is build for the bank and not the user! ### 1/5 — Bad usability and no capabilities *2025-09-21, version 2.2.250600* Cannot external transfer. Super out dated. ### 1/5 — Horrible *2025-04-19, version 2.1.51000* Very poor!! Reconciliation of activity is not posted in order. No ability to lock/unlock debit card ## Most praised reviews (10 highest-rated) ### 5/5 — Easy and convenient *2026-08-28, version 3.0.260500* Easy and convenient ### 5/5 — Getting great Results *2026-08-27, version 3.0.260500* Good ### 5/5 — Banking *2026-08-26, version 3.0.260500* Love this app ### 5/5 — A great bank *2026-08-25, version 3.0.260500* Synovus offers great service to small businesses ### 5/5 — Great app *2026-08-24, version 3.0.260500* Great app easy to use. ### 5/5 — Easy to Use *2026-08-22, version 3.0.260500* Easy to navigate especially with multiple accounts!! ### 5/5 — Synovus *2026-08-20, version 3.0.260500* User-friendly, no unnecessary notifications, no solicitation, I wish they had credit card pay option instead of transfer. I am yet to explore the bill pay option on the app. ### 5/5 — Owner *2026-08-20, version 3.0.260500* User friendly and can do banking anywhere ### 5/5 — Owner *2026-08-20, version 3.0.260500* Excellent ### 5/5 — Great App *2026-08-19, version 3.0.260500* Very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*