# SYRCityline

> Mobile app for reporting and tracking city infrastructure issues. (iPhone/iPad app by City of Syracuse.)

- Source: https://appshunter.io/ios/app/syrcityline/id1574190357 (this page in markdown: same URL + `.md`)
- Developer: [City of Syracuse](https://appshunter.io/developer/1574190359)
- Category: Utilities
- Price: Free
- Rating: 4.60/5 from 59 App Store ratings
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2021-06-29
- Data updated: 2026-08-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/syrcityline/id1574190357/reviews.md

## What is SYRCityline?

The Cityline app makes it easier to report potholes, damaged street signs, and other issues impacting quality of life throughout neighborhoods and districts in the city. Mobile users now have the ability to submit service requests from their phone and receive status updates on their requests. Cityline is fast, lets users crowdsource requests, and is simple to use.

Submit a request:

-Enter an address or provide a location using the map
-Select a request category
-Take and upload a picture (right away or snap your picture on location and upload later)
-Confirm a description of your request Submit your request

The app allows residents to share as much (or as little) information as they like as registered users or as little information as they like as anonymous users. Registered users can subscribe to follow status updates on their requests. Residents can still place requests to Cityline online at cityline.syr.gov or by calling (315) 448-CITY (2489).

## Key features

- Report potholes and damaged signs
- Submit service requests
- Location-based reporting
- Photo uploads
- Status updates
- Anonymous or registered user options


## Frequently asked questions about SYRCityline

### How do I report an issue with SYRCityline?

You can report an issue by entering an address or using the map to pinpoint a location, selecting a request category, and optionally uploading a picture and description. You can submit requests as a registered user or anonymously.

### Can I track the status of my SYRCityline reports?

Yes, registered users can subscribe to follow status updates on their submitted requests. This allows you to monitor the progress of reported issues.

### What kind of issues can I report with SYRCityline?

SYRCityline is designed for reporting various issues impacting quality of life, such as potholes, damaged street signs, and other neighborhood or district problems.

### Is SYRCityline available on Android devices?

Based on the provided data, SYRCityline is currently supported on iPhone devices. Information regarding Android availability was not specified.

### How often is SYRCityline updated?

The latest version of SYRCityline is 6.3.1, and it was last updated on March 14, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the age rating for SYRCityline?

SYRCityline has an age rating of 12+, meaning it is suitable for users aged 12 and older.

### Does SYRCityline have ads?

No, SYRCityline does not contain advertisements. The app is free to use without any ad interruptions.

### What is the user rating for SYRCityline?

SYRCityline has a strong user rating of 4.6 stars, based on 59 ratings. This indicates a generally positive user experience.

## Version history (last 5 releases)

### 6.3.1 — 2026-03-14

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.7 — 2026-01-27

- Update age ratings responses

### 6.2.6 — 2025-12-12

- Bug fixes and minor enhancements

### 5.17.0 — 2024-08-15

- Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes

### 5.16.0 — 2023-12-15

- Upgrade iOS version

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## Related topics

[syracuse city line](https://appshunter.io/ios/topics/syracuse-city-line) · [syracuse](https://appshunter.io/ios/topics/syracuse) · [ireportwtby](https://appshunter.io/ios/topics/ireportwtby)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*