# SystmOnline > Patient portal for accessing GP services and medical records. (iPhone/iPad app by TPP.) - Source: https://appshunter.io/ios/app/systmonline/id711398510 (this page in markdown: same URL + `.md`) - Developer: [TPP](https://appshunter.io/developer/711398513) - Category: Medical - Price: Free - Rating: 1.68/5 from 581 App Store ratings · 50 written reviews indexed - Age rating: 12+ - Requires: iOS 9.0 · 6 MB - Languages: Arabic, English - Released: 2013-09-30 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/systmonline/id711398510/reviews.md ## What is SystmOnline? SystmOnline gives you as a patient, easier access to your GP and medical data, allowing you to conveniently manage your healthcare. Through the SystmOnline app you are able to update your contact details, book appointments, request repeat prescriptions, view your medical record and more. If you are unable to use any of these features it will be because your GP practice has not yet made them available to you. Note: In order to use this app, you must have a username and password given to you by your GP or other healthcare professional. If you require assistance using the app, please contact your GP or healthcare professional. ## Key features - Book appointments - Request repeat prescriptions - View medical record - Update contact details - Access GP services ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/systmonline/id711398510/reviews.md ### 1/5 — Awful *2026-06-29, version 9* Absolutely awful app , tells you everything about your prescription medication but you can’t order a repeat prescription ### 3/5 — No appointments showing *2026-03-03, version 9* So every so often we are unable to view any appointments, upcoming. So you can’t see who you are seeing etc, no appointment time and which branch of surgery it is at. Usually seems to be after an update on iPhone. But not always the case. We are now getting fed up with it. ### 1/5 — Utterly useless *2026-02-04, version 9* Logging in is impossible. I’ve used system online for years but the app now insists there is no registration for my details. ### 4/5 — No problems yet *2026-01-21, version 9* I cannot understand why doctors practise recommends a programme that seems to never be updated but hey all good for now. Fingers crossed it stays that way ### 1/5 — Very poor *2025-12-10, version 9* Who signed off on this being good to go? Looks and feels and behaves like it was developed by a 5 year old. How much tax payers money was spent on this? Shoddy - poor - worst app I’ve ever had on my phone. ### 1/5 — Unhappy *2025-12-04, version 9* Won’t close down ### 2/5 — Wow *2025-11-13, version 9* Why has this app not been updated. On my iPad it’s way better. Same app but different layout. U can’t review your tablets. On this one no way to text the docs it really needs an update. Or get rid ### 1/5 — Password *2025-10-28, version 9* I forgot my password and clicked on forgot password. It took me straight to a screen that said my password had been reset I can’t get access to my account. ### 1/5 — Mrs *2025-02-25, version 9* It has changed and can’t find anything on it now. All a muddle. Cannot order medicines. Why does no one warn us and give instructions? ### 5/5 — Excellent App *2024-11-28, version 9* This App is brilliant! I can order all of my medications and check appointments and result records simply. It’s a shame that it’s no longer available on Google play store anymore, now called Airmid. Prefer this more 👍 ## Frequently asked questions about SystmOnline ### What is SystmOnline used for? SystmOnline is a patient portal app that provides easier access to your GP and medical data. It allows you to manage your healthcare by booking appointments, requesting repeat prescriptions, and viewing your medical record. ### How do I get a SystmOnline account? To use SystmOnline, you must have a username and password provided to you by your GP or other healthcare professional. If you need assistance obtaining these credentials, please contact your GP or healthcare provider. ### Can I use all SystmOnline features? The availability of features within SystmOnline, such as booking appointments or requesting prescriptions, depends on whether your GP practice has enabled them for your account. If a feature is unavailable, contact your GP for more information. ### What is the rating for SystmOnline? SystmOnline has a rating of 1.7 stars based on 581 user ratings. This indicates a significant portion of users have expressed dissatisfaction with the application. ### What devices is SystmOnline available on? SystmOnline is available for mobile devices. The provided data does not specify exact operating system versions or if it is available on tablets or web browsers. ### When was SystmOnline last updated? SystmOnline was last updated on March 5, 2020, with version 9. The app was initially released on September 30, 2013. ### What is the age rating for SystmOnline? SystmOnline has an age rating of 12+. This means it is considered suitable for users aged 12 and older. ### Does SystmOnline have ads? The provided data does not indicate whether SystmOnline contains advertisements. The 'hasAds' field is null. ## Version history (last 1 release) ### 9 — 2020-03-05 Minor enhancement to home screen. ## More apps by TPP - [SystmOne eObs](https://appshunter.io/ios/app/systmone-eobs/id1437408540) - [SystmOne eObs Training](https://appshunter.io/ios/app/systmone-eobs-training/id1450618921) - [TPP Patient App - Training](https://appshunter.io/ios/app/tpp-patient-app-training/id1472749598) - [Airmid UK](https://appshunter.io/ios/app/airmid-uk/id1472749780) - [Airmid](https://appshunter.io/ios/app/airmid/id1506225905) All apps by TPP: https://appshunter.io/developer/711398513 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*