# SyteLine Service Mobile

> Field service technician mobile solution for Infor SyteLine with offline capabilities. (iPhone/iPad app by Infor (US), LLC.)

- Source: https://appshunter.io/ios/app/syteline-service-mobile/id6483930057 (this page in markdown: same URL + `.md`)
- Developer: [Infor (US), LLC](https://appshunter.io/developer/493525183)
- Category: Business
- Price: Free
- Rating: 1.00/5 from 5 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 134 MB
- Released: 2025-03-06
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/syteline-service-mobile/id6483930057/reviews.md

## What is SyteLine Service Mobile?

SyteLine Service Mobile is an advanced mobility solution designed to streamline the work of field service technicians. The solution is tightly integrated into Infor SyteLine and can be used in both online while connected to a network or in offline mode where connectivity is not available or not permitted. 

SyteLine Service Mobile supports the three primary service flows available in SyteLine including the dispatched appointment, call center incident and assigned service order flows.

With SyteLine Service Mobile, the technician can update various statuses through the service engagement life cycle as well as enter materials used, calculate labor hours and record miscellaneous expenses such as travel, lodging or other unexpected items.

To assist with troubleshooting and problem resolution, the technician will have access to customer and equipment history as well as the ability to attach pictures to further document their work and quick access to other technicians in the field to share ideas.

SyteLine Service Mobile supports GPS tracking to assist dispatching with finding the closest technician available as well as quick access to the devices mapping application for directions to the customer’s site.

## Key features

- Online and offline functionality
- Service flow management
- Status updates
- Expense and material tracking
- Customer and equipment history access
- Picture attachments
- GPS tracking and navigation

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/syteline-service-mobile/id6483930057/reviews.md

### 1/5 — Hi Speed Wi-Fi Required to Use

*2025-09-29*

I work in a government facility where our internet speed is limited to 30mbps. That is not fast enough for this system and nothing will load. We have to use the Wi-Fi since we do not get mobile service in many areas.

## Frequently asked questions about SyteLine Service Mobile

### What is SyteLine Service Mobile used for?

SyteLine Service Mobile is an advanced mobility solution designed to streamline the work of field service technicians. It helps manage service engagements, track expenses, and access customer history.

### Can SyteLine Service Mobile be used without an internet connection?

Yes, SyteLine Service Mobile can be used in offline mode, allowing technicians to work even when connectivity is not available or permitted.

### What service flows does SyteLine Service Mobile support?

SyteLine Service Mobile supports the dispatched appointment, call center incident, and assigned service order flows available in SyteLine.

### How does SyteLine Service Mobile help with documentation?

Technicians can update various statuses, enter materials used, calculate labor hours, and record miscellaneous expenses. They can also attach pictures to further document their work.

### Does SyteLine Service Mobile offer navigation assistance?

Yes, SyteLine Service Mobile supports GPS tracking to help dispatchers find the closest technician and provides quick access to the device's mapping application for directions to customer sites.

### What is the user rating for SyteLine Service Mobile?

SyteLine Service Mobile has a rating of 1.0 stars from 5 ratings.

### When was SyteLine Service Mobile last updated?

SyteLine Service Mobile was last updated on 2026-05-04 with version 2026.04.00.

### Does SyteLine Service Mobile have ads?

No, SyteLine Service Mobile does not contain advertisements.

## Version history (last 5 releases)

### 2026.04.00 — 2026-05-04

- Improved performance with attachments on the attachments ListViews when a large number of attachments are shown
- Application will not longer crash when scrolling through a large number of attachments on the attachments ListViews
- refresh token handling has been improved to correctly utilize refresh tokens to maintain active sessions during automated syncs.
- Fixed an issue with SRO Description fields where strings longer than 40 characters were causing errors

### 2026.02.0 — 2026-03-02

- Fixed an issue with the Notes view where users could note leave the screen on a blank note
- App will now honor the billing code when creating transactions
- various Synchronization improvements

### 2025.11.1 — 2026-01-05

Bug Fixes

### 2025.06.1 — 2025-06-19

Bug fixes

### 2025.05.1 — 2025-05-28

Bug Fixes

## Apps similar to SyteLine Service Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [IFS MWO Maintenance](https://appshunter.io/ios/app/ifs-mwo-maintenance/id6745005205) | — | Free | Business |
| [Maintenance Mobile](https://appshunter.io/ios/app/maintenance-mobile/id493578661) | 1.8 (96) | Free | Business |
| [Lizzy Service](https://appshunter.io/ios/app/lizzy-service/id1064074516) | 5.0 (2) | Free | Business |
| [IFS MWO Maintenance Classic](https://appshunter.io/ios/app/ifs-mwo-maintenance-classic/id1544388119) | — | Free | Business |
| [IFS MWO Service Classic](https://appshunter.io/ios/app/ifs-mwo-service-classic/id1544387990) | 1.2 (19) | Free | Business |

## More apps by Infor (US), LLC

- [Infor HMS Hotel](https://appshunter.io/ios/app/infor-hms-hotel/id494846832)
- [Infor Lawson Mobile Inventory](https://appshunter.io/ios/app/infor-lawson-mobile-inventory/id547527786)
- [Infor Lawson Mobile Assets](https://appshunter.io/ios/app/infor-lawson-mobile-assets/id547895990)
- [Infor Lawson Mobile Financials](https://appshunter.io/ios/app/infor-lawson-mobile-financials/id565008031)
- [Infor Lawson Mobile Monitor](https://appshunter.io/ios/app/infor-lawson-mobile-monitor/id577842276)
- [Infor EPM](https://appshunter.io/ios/app/infor-epm/id582648486)

All apps by Infor (US), LLC: https://appshunter.io/developer/493525183

## Related topics

[syteline service mobile](https://appshunter.io/ios/topics/syteline-service-mobile) · [syteline](https://appshunter.io/ios/topics/syteline) · [infor syteline service](https://appshunter.io/ios/topics/infor-syteline-service)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*