# SZapp — user reviews > 74 indexed App Store user reviews of SZapp by Schoolzine Pty Ltd. - Source: https://appshunter.io/ios/app/szapp/id982105479/reviews - App overview in markdown: https://appshunter.io/ios/app/szapp/id982105479.md ## What do users think of SZapp? Overall sentiment: negative **Pros** - 👍 New interface praised - 🚀 Fast and easy to use (rarely mentioned) **Cons** - 🐛 App won't load/open - 🐛 Constant login issues - 🐛 App crashes frequently - 🐛 Notifications not working - 🐛 Incompatible with latest iOS - 🐛 Absentee forms not received - 🐛 App freezes on cover/home screen - 🐛 Requires frequent re-login - 🐛 Content fails to display/load - 🐛 Cannot click subscribe/cancel - 🐛 Text size issues - 🐛 Web browser opens within app - 🐛 Red notification badge persists - 🐛 Cannot search for school - 🐛 Font size too small - 🐛 Interface difficult to navigate - 🐛 Doesn't remember entered info - 🐛 No internet connectivity reported - 🐛 Password requirements restrictive **Commonly reported bugs** - App does not load after latest updates - App remains on cover/home screen - App fails to display/load content - Absentee form is not received - User is logged out after quitting the app - Notifications default to off after logout - Cannot log in after auto-updating - Incorrect login details error - Cannot click subscribe or cancel buttons - App opens web browser within itself and cannot return - Red notification badge persists even after reading all notifications - Cannot add news from two different years from the same school - App crashes when typing in reason field - App does not rotate to landscape mode - Cannot select UK as a region - Search UX is terrible - Password requirements are too restrictive - App reports no internet connectivity - Cannot get past the choose a region option - Cannot finish form to create login on iPhone 8 S **Most requested features** - Fix app compatibility with latest iOS - Improve login stability - Ensure absentee forms are received - Fix notification issues - Allow users to stay logged in - Implement a search function for articles - Improve app stability and reduce crashes - Allow users to add news from multiple years - Improve font size and readability - Make the interface more intuitive - Remember previously entered information - Fix the persistent red notification badge - Allow users to select regions beyond Australian states - Improve password reset functionality - Add an in-app contact link to developers - Allow landscape mode for documents ## Newest reviews (18 of 74) ### 2/5 — Fails to display/Load content *2024-11-19* Not sure what has happened with the “fixes”, I have to keep on removing the app, to then reload in order to get the app to display the updates from the school. ### 1/5 — Can’t access!😡 *2023-05-23, version 4.0.2* I’ve tried so many times to get the update version running but no luck! When I put in the school passcode, it won’t let me click on subscribe or cancel!! I’ve tried so many times. Old version was great ### 1/5 — Awful since update!!!! *2023-05-21* The app doesn’t work if your text size on your phone is larger than standard, it won’t allow me to login after changing my password TWICE and when my partner finally was able to login on his device he was not able to see that you need to swipe to the right to see the rest of the absentee section. Really poor app. I hope my child’s school switches to a more user friendly app!!! **Developer response:** Hi There, Thank you for brinding this to attention, we apologize for this issue. The issue has since been resolved in a recent release. Please feel free to reach us on support@schoolzine.com if you have any questions or notice any other issues. ### 1/5 — Glitchy and painful to use *2023-05-18, version 4.0.2* Since the latest update I am logged out every time you quit the app and painfully no option to save username and password or remain logged in. Settings turned to on to receive notifications, through manage, default to off whenever you are logged out (which is every time the app is closed 🤯) meaning important notifications aren’t received! Please fix the bugs from the latest update!!! ### 1/5 — Fix this problem now! *2023-05-17, version 4.0.2* Cannot login since upgrade. Deleted and reloaded several times still nothing?!?! ### 1/5 — This app no longer works *2023-05-16, version 4.0.2* This app no longer works after the latest update. I have deleted the app, reinstalled and reset my password multiple times. Please fix. ### 1/5 — Glitch *2023-05-12* Since updating, if you ever click on anything within the app that takes you out of the app and onto the web browser, it opens the web browser within the app and you can never get back to the actual app. There is no way to get out of the website and back to the app interface. Has happened to me twice now, have had to delete the app and re-install. ### 1/5 — Cannot login after the app update on ios *2023-05-11, version 4.0.2* I can’t login to the app anymore after the application changed from “Green” to “Orange” colour in ios. I have tried resetting the password but still can’t login with error message “incorrect login details”. 🙁 ### 1/5 — Password reset *2023-05-11, version 4.0.2* I consider myself fairly IT savvy but this app .. Urgh. Have changed my password 3x, uninstalled, reinstalled, waited 20mins. Turned it on and off but no. Login credentials still not recognised. I’ll just call the school .. it’s quicker ### 1/5 — Terrible *2023-05-10, version 4.0.2* I cannot access the app since the upgrade. Doesn’t let me sign in. I deleted and reloaded - still nothing. I now rely on emails. Dreadful App! ### 1/5 — Can’t log in anymore *2023-05-09, version 4.0.2* I am no longer able to log into the app. If says my password details are incorrect. Even when I change the password it won’t let me in. ### 1/5 — New App *2023-05-09, version 4.0.2* Since updating to the new app, I can not log in. My login details haven’t changed. Saying incorrect so I deleted app and reinstalled and I also reset password and still having the same issues. From reviews seems to not be the only one. ### 1/5 — Sign in frustration *2023-05-08, version 4.0.2* New upgrade, fixed the sign up issue it says… now I can’t sign in at all… rest password and it still does not allow me to sign in. Very frustrating! ### 1/5 — Don’t upgrade if you are not ready! *2023-05-06, version 4.0.2* Can’t login waste of time ### 1/5 — Can’t subscribe *2023-05-05, version 4.0.2* I entered the school password but can’t press subscribe or cancel, even after updating and it says that this problem has been fixed, still not working. ### 1/5 — Cant log in after the update *2023-05-05, version 4.0.2* Done the update, now can’t log into my account. Great work ### 1/5 — Unable to access *2023-05-04, version 4.0.2* Since the “upgrade” I’m unable to log in to the school account. It keeps saying my credentials are incorrect… I have tried resetting my password, deleting and reinstalling the app and re-registering??? Still unable to gain access agghhh ### 1/5 — Imposible to access anything *2023-05-03, version 4.0.2* The new version freezes at the passcode level… it’s a disgrace, I hope they are not charging the school for this, I wouldn’t choose it even if it was free. I can’t get in touch with the school or be up to date with what’s going on. ## Most critical reviews (10 lowest-rated) ### 1/5 — Error messages *2026-08-01* Used this for years and then after the latest updates it will not load. I have deleted and tried to reset but it now will not let me use it and keeps giving error messages. Yes I am on the latest IOS ### 1/5 — Doesn’t work *2024-12-10* Current version of the app doesn’t seem to be compatible with the latest iPhone software updates. App hasn’t worked at all for a few months now. If you try to open it, it never moves past the SzApp cover screen. Impossible to use. Please fix! ### 1/5 — A year later and just as many bugs *2024-11-27* The app rarely opens and stays on the Home Screen, notifications often fail, hard to track, doesn’t remember your info…an absolute mess of an app. ### 1/5 — Rubbish *2024-11-07* Never loads, waste of time ### 1/5 — It has stopped working. *2024-10-21* The app no longer works and just remains on the Home Screen. ### 1/5 — Why must I log in every time? *2023-08-19* After one of the more recent updates I now don’t stay logged-in and have go through the process of finding our school and logging-in anytime I want to use the app. It’s a real pain. ### 1/5 — I can’t login *2023-05-25, version 4.0.3* After auto updating to this new version , no matter how many times I revised my password still can’t login. ### 1/5 — T *2023-05-24, version 4.0.3* New update is horrible Doesn’t even allow me to log in ### 1/5 — Terrible since update *2023-05-23* I can’t log in since the update. Have reset my password at least 5 times and it’s saying that my details are incorrect. There doesn’t seem to be any app support options on their website either. Can’t use the app now which is very frustrating. **Developer response:** Hi DRY1234567, This sounds like something our Support Team may be able to assist you with. Can we ask that you please reach out to them on support@schoolzine.com? Alternatively, if your issue has been resolved, we would appreciate an update on your rating. ### 1/5 — Log in issues *2023-05-23, version 4.0.2* Since updating I’m not able to log in. It’s says incorrect details. I’ve changed my password and it’s still saying the same thing. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2023-07-31* Love the new interface. Fast and easy to use :) ### 5/5 — Regarding school apps *2018-11-21* Easy to read, , good to use... ### 4/5 — Can’t install app *2021-02-15, version 3.7.0* I can’t get past the choose a region option to open the app. I select Asia- Pacific Then Queensland And then it goes no further. Is there something wrong with IOS or am l missing ### 3/5 — Absentee Form failed *2024-10-22* I dont understand why they dont received the absentee form eveytime i fill it up early. ### 3/5 — New app - no schools? *2023-04-23* The new app does not have schools listed for the Australian States so can move past this screen. Hoping when it is resolved that there is no longer a default school that takes priority over another school, important for when you have kids in primary and high school! ### 3/5 — Please update *2022-07-09, version 3.7.0* This app needs an update. Can’t even read my son’s report ### 3/5 — New version didn’t fix the red 1 bug *2020-10-28, version 3.7.0* I have 3.7 version and I still get red 1 appearing on the icon even when I have read all notifications and refreshed the feed. It doesn’t seem to disappear ### 3/5 — Me too! *2020-08-18* I cannot get rid of the “1” red new notification icon even though there are no new notifications. I also tried reinstalling (and have the latest version) and restarting phone. Incredibly frustrating because you need to keep checking in case there is actually a new notification!! This has only happened since the last eat version upgrade, prior to that I had never had a problem. **Developer response:** Hi TouristGuy, thank you for getting in touch. We've released version 3.7.0 to the App Store to resolve this. If you have any questions, or experience any issues, you can reach us using apps@schoolzine.com.au. ### 3/5 — The notification badge is still there *2020-08-16* There are no new notifications and the badge will not disappear. I have uninstalled the app, turned off my phone, but it doesn’t fix it. **Developer response:** Hi Vegepatch, thank you for getting in touch. We've released version 3.7.0 to the App Store to resolve this. If you have any questions, or experience any issues, you can reach us using apps@schoolzine.com.au. ### 3/5 — Notification Badge won’t go away! *2020-08-12, version 3.6.0* The badge is just sitting there and annoying me. There are NO new notifications and it just doesn’t go away! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*