# T-Life — user reviews > 2,537 indexed App Store user reviews of T by T-Mobile, rated 4.80/5 from 1,265,250 ratings. - Source: https://appshunter.io/ios/app/t-life/id1111876388/reviews - App overview in markdown: https://appshunter.io/ios/app/t-life/id1111876388.md - Rating breakdown: 5★ 1,111,646 · 4★ 95,068 · 3★ 28,609 · 2★ 7,808 · 1★ 22,119 ## What do users think of T? Overall sentiment: neutral **Pros** - 🚀 Fast and responsive app - 👍 Useful weekly deals and discounts - 💰 Helpful gas and food savings **Cons** - 🔍 Difficult to find and redeem offers - 🗓️ Offers expire too quickly - 🤔 Irrelevant or uninteresting deals for some users - 🚫 Exclusion of older devices and customers **Commonly reported bugs** - App crashes and freezes - Connectivity issues when redeeming offers - Inconsistent availability of advertised deals **Most requested features** - Longer expiration for deals - More personalized and location-based offers - Ability to share/gift deals with other users - Improved app navigation and organization ## Newest reviews (18 of 2,537) ### 3/5 — My app *2026-08-22, version 12.0.2* Is my app running correctly?? Icant get threw to anyone on the app and phone dose strange thing?? Need help can’t call in using app or 611 eaither something wrong with my app?? is my app working correctly. I have an iPhone 12 Pro Max. It’s like four years old, but still working with certain things I can’t do on my T-Life app. It has a lot of correct information but I need to speak to someone to set it up correctly. I don’t know what’s going on. ### 1/5 — This last update *2026-08-22, version 12.0.2* The T-Mobile Money function no longer is working with the app. Please fix! You can only look at your account by going to the website directly ### 1/5 — impossible to do anything *2026-08-22, version 12.0.2* you cannot access anything. And forget having a home Internet if you don’t have a T-Mobile number, it is impossible to pay the bill on the website. ### 1/5 — Trash company *2026-08-22, version 12.0.2* Truly go with any other company than t mobile awful to deal getting wifi from them and they make returning it even harder. Awful experience with their customer service team just terrible all around truly regret ever using them for wifi. ### 1/5 — Sold a lie *2026-08-22, version 12.0.2* I was sold a “lifetime price” their words not mine, so shouldn’t have said it if you weren’t gonna stick to it. I see there a huge law suit over it. I was told $55 a month as long as I keep it they swapped me to a 5 year price guarantee last month and also raised it before they forced me to a new contract. And since then oddly enough all the sudden my WiFi hasn’t been near as good. ### 1/5 — Invasive protocol, terrible log-in glitch, and useless customer protection *2026-08-22, version 12.0.2* The app asks you almost every screen if you want to use FaceID to log in. Even when you hit “no”, it will ask you a second time, every time. In addition, the app constantly will log you out, and hitting log-in again does absolutely nothing, forcing you to close the entire app to try again. When you try to log in, the FaceID toggle is set to “on” automatically when it should be auto opt-out. When you put in your password and backspace at any time to edit your password, the FaceID toggle switches back on. Their Scam Shield does nothing to stop the dozens of spam calls I receive every day. The T-Life app is nothing more than a glorified way to get your location data under the guise of pay-to-play third-party vendors so they can build more information to sell you more useless ”goodies.” Overall, one of the worst apps I’ve ever used and I’ll be switching to a carrier to prioritizes seamless customer service and useful device settings instead of a glitchy, invasive carrier app that gives you “offers” that require you to give your FaceID, location data, and gimmicky offers for something you don’t even need. ### 1/5 — Home internet is trash *2026-08-21, version 12.0.2* T-Mobile’s home internet service is trash in San Diego. They need to stop selling it. ### 1/5 — Errored for what I needed *2026-08-21, version 12.0.2* Got this app to manage the devices connected to my T-Mobile WiFi gateway (which, by the way, is something you used to do without any app on your phone). The one screen I needed to get to in order to do this repeatedly failed to load, saying simply “Cannot load content. Please try again.” The app is a big download size and completely failed to do the one simple thing I needed it to do. ### 1/5 — Network disconnects *2026-08-21, version 12.0.2* T-Mobile is garbage. ### 1/5 — Save yourself the stress and go with a legitimate company *2026-08-21, version 11.0.1* This company has made me so many promises and never fulfilled not one I wake up in the morning numerous times a month with no service. I called today to find out what the problem was this time and they told me that I probably just need to find a different service provider. I recommend that no one switches to T-Mobile at all. I’m starting to feel like I’m being punished by T-Mobile for not complying. ### 1/5 — Offers Do Not work *2026-08-21, version 12.0.2* Apple Streaming not listed on App App will not let me change my pin so I can’t take advantage of the app ### 1/5 — newest update logged me out *2026-08-21, version 12.0.2* The newest update says bug fixes, but how is it a bug fixed if it logged me out and now I can’t log back in and it says I have incorrect logging credentials even though I’m using the correct email or phone number and correct password? ### 2/5 — FCC *2026-08-21, version 12.0.2* FTC ### 1/5 — Really hard to find things after making a “super app” *2026-08-21, version 12.0.2* The titles of the navigation menus are now super ambiguous abstractions that none of our family find intuitive. Location tracking of kids is seemingly completely removed now, for example. What’s the point of paying for the trackers if all the data has been removed? ### 1/5 — Bad network tool *2026-08-21, version 12.0.2* As a tools for managing your network it’s very user unfriendly and AI gives complicated, convoluted answers that assume technical understanding of the app, which is the problem in the first place. ### 2/5 — SLOW *2026-08-21, version 12.0.2* In customer service…The text types insanely slow. It is now in an endless buffer. I am not having this issue with other apps or messaging on my phone. Just in T Life app. I hate that there is no text alternative, like just texting thru message app on the phone or on the website. ### 1/5 — Too buggy to use *2026-08-20, version 12.0.2* Loaded for 10 minutes. I deleted it ### 1/5 — How does it get 4.8 rating? *2026-08-20, version 12.0.2* Can’t login, can’t change password. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot manage account through app *2026-08-23, version 12.0.2* PIN is no-long recognized. Cannot reset PIN through app or website. There’s no reason my PIN should suddenly be un-recognized, as I haven’t made any changes and my account hasn’t been compromised. My PIN has been documented in a password manager for over 2-years. Worthless buggy app. :( ### 1/5 — TRASH *2026-08-23, version 12.0.2* TMONEY DOESN’T WORK!!!! SENT IN A TICKET DAYS AGO EVEN THO THEY SID THIS IS A KNOWN ISSUE!!! STILL NOT FIXED!!!! I EVEN UNINSTALLED & REINSTALLED THIS TRASH APP AND NO FIX!!!! I NEED 2 LOOK INTO GETTING A NEW DEBIT CARD SOMEWHERE ELSE!! I USED TO LOVE T-MOBILE TIL TRASH CEOS ALL TOOK OVER AND IT’S BEEN DOWNHILL SINCE!!! JOHN WAS THE BEST!!! SINCE IT’S GOTTEN WORSE & WORSE!!!!! THIS LAST ONE IS TOTAL TRASH!!! ALL APP RELIABILITY!!! THAT THING NEEDS TO LOSE IT’S JOB TO AI TAKE OVER!!!! IT’S THE PROBLEM W/ THIS AI!!!!! ### 1/5 — HORRIBLE *2026-08-23, version 12.0.2* It takes multiple attempts to login. The app is no responsive on several button options. The app freezes, delays response time, or just doesn’t load. Why is your app this bad? ### 1/5 — Useless *2026-08-23, version 12.0.2* This is just a sales app. It’s USELESS for fixing problems. ### 1/5 — Error message *2026-08-22, version 12.0.2* App is never working. There’s always an error when trying to login or get into your account. ### 1/5 — Doesn’t work *2026-08-22, version 12.0.2* It’s that simple ### 1/5 — No more in person *2026-08-22, version 12.0.2* Mandatory app to reduce help from store staff Could not vote 0 so gave 1 star ### 1/5 — Nonsense *2026-08-22, version 12.0.2* Nonsense ### 1/5 — Customer Service *2026-08-22, version 12.0.2* After 20 years with TMobile, the lack of customer service has become enough to drive me away. As a company they have made it clear they could not care less about losing current customers; it is almost as if they welcome it. The fact that customers cannot speak to someone about their account without driving to one of their stores & waiting is such a waste of time and money. The same people are not allowed to discuss your account without driving you over the phone (even with plenty of ways to verify identity.) I am aware it is an effort to drive customers to utilize the app for all their customer service needs- and if the AI &/or rep. support could do that efficiently and effectively, then that would be fine. Unfortunately that is not the case. Oh well, time to jump through the hoops at another provider :( ### 1/5 — Login *2026-08-22, version 12.0.2* Cant even login to app, just keeps loading g cant check data or profile ## Most praised reviews (10 highest-rated) ### 5/5 — Update *2026-08-22, version 12.0.2* Why am I having to update every single day that I open the app.? ### 5/5 — T-Mobile Da Best Ka talaga!!! *2026-08-22, version 12.0.2* Kinginang T-Mobile yan da best ampucha!Daking mga teleponong malulufet tas mga promo na ang lulufet!Grabe ang angas!!!Alaws sinabi ang ATT at Verizon sa inyo!Mga kupaloids ang mga yun!!! ### 5/5 — 5 star *2026-08-17, version 12.0.0* I love T-Mobile ### 5/5 — Noé Loza *2026-08-12, version 11.9.4* Suñe ### 5/5 — Security event *2026-08-10, version 11.9.4* There’s a breach and telecommunications fraud date 04/03/2026 ### 5/5 — Worth it *2026-08-10, version 11.9.4* Well worth it ### 5/5 — Mi línea *2026-08-08, version 11.9.4* No son profesionales ### 5/5 — Update *2026-08-07, version 11.9.4* Your app will NOT update. Please fix. UPDATE: it worked. Thank you. ### 5/5 — Fix the app *2026-08-05, version 11.9.3* When I go in the app, it keeps kicking me out update the app, please. And I’m trying to pay my bill. ### 5/5 — Great app! *2026-08-02, version 11.9.3* The navigation throughout the app is extremely easy. I like how easy it is to shop and compare other plans and phones. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*