# T-Minus - Tinnitus Wellness — user reviews > 31 indexed App Store user reviews of T by Abbey Records Ltd, rated 4.00/5 from 167 ratings. - Source: https://appshunter.io/ios/app/t-minus-tinnitus-wellness/id1471887415/reviews - App overview in markdown: https://appshunter.io/ios/app/t-minus-tinnitus-wellness/id1471887415.md - Rating breakdown: 5★ 114 · 4★ 11 · 3★ 5 · 2★ 6 · 1★ 31 ## Newest reviews (10 of 31) ### 1/5 — Fraud *2020-02-06, version 1.2.0* I found this app after I had read an article promoting the app. The article said "SOME of the music requires a Spotify account" So I downloaded the app. In my experience, ALL of the music requires a Spotify account. I could not find anything that would allow me to test the app for free. Don't waste your time... ### 1/5 — Also won’t open for me. *2020-02-06, version 1.2.0* As of now I’m giving 1 star because if I cannot use it, I cannot rate the true value of the app. As another stated it will not open for me. **Developer response:** Hi again. We are now up to version 1.10 and have been working hard to fix any issues raised in our reviews. Please do let us know if your experience has improved. We’d love to know what you think. hi there, our latest update (version 1.4) now resolves the major issues for iPad, please do let us know how you get on now. Many thanks Update: Hi, we would love to know how you have got on with the app following the updates? ### 1/5 — iPhone 12 or better?! *2020-02-06, version 1.2.0* Really?!? Maybe that should have been stated in the app story rather then hiding it in the Terms & Conditions so millions of us iPhone 10 & 11 users wouldn’t waste our time downloading the app! **Developer response:** Hi again. It would be great to know if you are prepared to review the app again based on the information provided? All of our reviewers are important to us, so we want to make sure you aren’t missing out based on your previous thoughts. Hi there, thanks so much for downloading. Just to clarify, this requires the iPhone you are using to be running iOS 12 or above. you should have no issues using the app on an iPhone 10 or 11. Many thanks. - Hi, we would love to know if you have had a better experience following the information? ### 1/5 — Doesn’t open *2020-02-06, version 1.2.0* It requires you to accept the terms and conditions in order to open but won’t show them for you to accept or deny. **Developer response:** Hi again, We would love to know if you are prepared to give the app another go based on the below information. There should be no issues with accessing privacy information which is a legal necessity when using app technologies. Hopefully that isn’t the only reason you were put off. Many thanks Hi, thanks for downloading and offering this feedback. If you click on the links (blue and underlined) they should bring up an in-app browser window, that lists the terms and conditions and privacy policy respectively. If you have done that and are still experiencing issues with viewing these policies, please do drop us an email at hello@t-minus.info and we will do our best to resolve this. Thanks for your patience. - were you able to review the terms and conditions? This issue has not been highlighted by an other users or by internal testing. Please do let us know if you are having a better experience using the app now? - Hi, we would love to know if you have had an improved experience of the app? ### 1/5 — Requires Spotify *2020-02-06, version 1.2.0* I don’t use Spotify. **Developer response:** Hi there, thank you for downloading and trying the app. We decided to utilise the Spotify SDK at launch because they have the largest user base, we are however, working on integration with Apple Music and also a direct subscription option for those who don't wish to subscribe to a larger DSP. Thanks for your patience and I hope this helps UPDATE: Hi, we are really pleased to say that we now have the option to log in via Spotify, Apple Music or we also have a free preview section, so you can explore some of the therapy music tracks. This is all now available on version 1.5 ### 1/5 — Little more than a front-end for Spotify *2020-02-06, version 1.2.0* Unless you have a premium Spotify account (meaning a monthly paid) this app is useless. Basically this app is nothing more than a shiny, pretty shell/facade linked to a group of Spotify environmental tracks stored in Spotify playlists. ### 1/5 — Disappointed *2020-02-06, version 1.2.0* After downloading discovered that I needed a Spotify premium account to listen to use this app. ### 1/5 — Requires Spotify account, I don’t use Spotify. *2020-02-06, version 1.2.0* Interesting concept. I don’t use Spotify so I won’t be using this App for now. ### 1/5 — Subscription *2020-02-06, version 1.2.0* Every “song” I tried to listen to required me to sign in to Spotify. I created a Spotify account and the app still shut me down, saying I have to have a premium membership. I don’t need to be forced into another subscription service, so no thanks. Might be a good app if you already have a Spotify premium subscription. ### 1/5 — Requires Spotify Premium Account *2020-02-06, version 1.2.0* No mention of money requirements. Technically fraudulent. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working - where is support? *2023-09-30* Says I need Spotify premium, which I have. ### 1/5 — Hard Pass *2023-02-26, version 1.11.5* This app is an Apple and Spotify playlist subscription service masquerading as help for folks who suffer from Tinnitus. If you sincerely wanted to help people who are suffering you would at least have a mixture of some sounds that are free. Youtube offers a wide range of free content that provides arguably better relief. And yes, it’s from people who know what they’re doing, just like Rupert (hope I got that right), and many suffer from Tinnitus as well. Deleted. ### 1/5 — App no longer works, source of relief and comfort lost *2022-10-05, version 1.11.5* I was a regular user of the app and huge fan but it no longer works consistently. Songs do not play. If I uninstall and reinstall it works briefly but eventually becomes unresponsive again. Specifically, when I set the music streaming service to Spotify, I am presented a pop up to accept or cancel. When I accept, nothing happens and the window stays up. I have to hit the “x” on the top right corner to clear it. The app will immediate play but once it is closed and reopened it no longer plays. When you press the play for a song nothing happens but a floating “x” does appear in the upper right. If I remove the Spotify access and try to reenable it, nothing happens. After many reinstalls, I am giving up on this for now. Hopefully, the issue will be confirmed and a fix identified in the future. iPhone 12 Pro iOS 15.3.1 Spotify premium family plan **Developer response:** Hey Andrew. Thanks for the feedback again. Apologies you are experiencing some issues with the sound controls. We will look into this and get back. Don’t hesitate to contact us at hello@t-minus.info if you ever experience any issues. We can support you much faster from there. Hopefully we will get this fixed and push this score back up. All the best Update: Hi again, we are just about to release version1.10 which resolves the issues with the iPad Pro we would love to know how you get on. Thanks for your support. Thanks for your feedback here Andrew. We will look into this issue straight away and get back to you with an update. ### 1/5 — T minus minus *2021-06-13, version 1.11.4* This app doesn’t work. I’m high tech. Up to date iPhone. No luck. Bummer. **Developer response:** Hi there. I’m sorry to hear your are having difficulties. The app seems to working well across devices atm. If you’d like to email us at hello@t-minus.info we would be more than happy to help. ### 1/5 — Completely useless *2020-03-26, version 1.6.0* Just some music, how it works to tinnitus? why requires apple music subscription? why not included app-self? **Developer response:** Hi there. The music you are listening to is tinnitus specific sound therapy. Sound therapy is a well established management tool for tinnitus. In addition to the music you have sound controls to personalise the soundscapes, tinnitus FAQs, a journal and other features. We’d be happy to offer additional advice and support on using the app if you drop us an email: hello@t-minus.info. ### 1/5 — Spotify?! *2020-03-05, version 1.4.0* This is basically a Spotify playlist disguised as an app — and you need a Spotify Premium account to get to it. Yeahhh... no. Edit : thanks for your response ! It’s not about the content, but the delivery. I don’t use Spotify (or Apple music/iTunes/whatever) even with a free account, and I’m not interested in a subscription basically just for access to Rupert’s tracks — I’d much rather pay the artist & developers directly rather than giving Spotify (or whoever) a cut. **Developer response:** Hi there, thanks for downloading the app. At the moment you need a premium Spotify account to listen to the music via the app. We will have an update in the next few weeks, which will include Apple Music as an option and we are also looking at direct subscription / purchase options. There are other features in the app which can be accessed independently of the music, including the journal, sound controls, FAQ's and more. The music is also specifically designed for tinnitus sufferers and is all created by musician, producer and tinnitus sufferer Rupert, so I hope we haven't given the impression that we are just directing you to pre-existing content out there. Thanks for your patience and hopefully you will give it another chance once we have alternatives options to Spotify. - UPDATE - hi again, I just wanted to let you know that we have updated the app to include some free 10 min previews of Rupert's music tracks, I hope this can offer some help whilst we work on our own subscription offering. All the best. ### 1/5 — Spotify requirement *2020-02-24, version 1.3.0* 1. Read about app 2. Get interested 3. Download app and run it 4. Get prompted with a Spotify login prompt 5. Delete app **Developer response:** Update: Hi, thanks for your comments, we are really pleased to say that we now have the option to log in via Spotify, Apple Music or we also have a free preview section, so you can explore some of the therapy music tracks. This is all now available on version 1.5 ### 1/5 — Won’t Open *2020-02-07, version 1.2.0* I would like to give this app a try but it won’t even open. **Developer response:** Hi again, We have made some significant improvements to the app and are now launching version 1.10. It would be great to know your experience now. We are pleased to let you know that the latest update (1.4) resolves many of the issues we were experiencing on iPad. Please do let us know if that works for you now. Update: Hi, we would love to know if your experiences have improved following the subsequent updates? ### 1/5 — Turned my phone into a hand-warmer *2020-02-06, version 1.2.0* I’ve suffered from tinnitus for 30+ years, so I was excited to try the app. While I was reading the Terms of Service (no more than 60 seconds in), my battery dropped from 79% to 57% and my phone got really hot. I had to take off my case to let it cool down. I quit the app and my phone battery has leveled at 57%, so I’m pretty sure it isn’t something else. **Developer response:** Hi again, We are now on version 1.10 and it would be great to know if the app is offering better usability for you? Wishing you the best Hi, we have made updates in versions 1.3 & 1.4 to resolve the bugs you mentioned, by implementing some new technology around the visuals. Please do let us know if that fixes your issues. Many thanks Update: Hi, we would love to know if you have an improved experience following the subsequent updates? ### 1/5 — It won’t open at all *2020-02-06, version 1.2.0* I so wanted this to work. I do have Spotify but the app won’t even open. I’ll check back later. Hoping for an update! ## Most praised reviews (10 highest-rated) ### 5/5 — This is it *2021-05-29, version 1.11.2* This app has been transformative. I’m a professional musician who has suffered from tinnitus for more than 30 years. After hearing about sound therapy from my audiologist I began to research what I would need to do to record my own ( and avoid the $8000 hearing aids she was recommending.) T minus does everything the current science recommends for a fraction of the cost ( or the hundreds of hours recording and mastering my own). This is not a cure. There is no cure , but it has made my symptoms much easier to live with. The soundscapes are also simply beautiful. Made with a sense of art and a unique aesthetic. I love them, and I highly recommend minus. ### 5/5 — Hope and help for tinnitus sufferers *2021-05-09, version 1.11.2* A beautiful and thoughtful app put together by people who care with a full understanding of the condition . A million thanks. ### 5/5 — A true gift to the tinnitus community *2021-03-22, version 1.11.2* Rupert has gifted the world wide tinnitus community a true sanctuary in his T-Minus wellness app. He has created gorgeous and layered sound scapes to use to both mask the sounds of tinnitus as well as to use to retrain the brain in a way that holds the possibility of lowering the volume of the various sounds of tinnitus. Not a day goes by that I do not listen to his music and gain inspiration from his messages and resources also on the app. Rupert is helping us build a community of support for this challenging and widespread condition. Many many many thanks. ### 5/5 — Unbelievable *2021-03-02, version 1.11.2* This is by far the best thing I’ve discovered to help with tinitus. The level of thought and attention to detail here is astrounding. I’ve only just started using it but I can already tell this is going to be one of, if not the most important tool in the tool belt for controlling this thing. Sincerest thanks to the people who made this. ### 5/5 — Crashes *2020-12-13, version 1.10.4* This app crashes every opening (at least on an iPhone and linking to Spotify). It used to work but something changed. I’ve tried deleting and reinstalling but no luck. **Developer response:** Hi there. Sorry to hear you are having some issues. Our tests aren’t replicating this issue on our side. Could you please provide us with device type and iOS version. Are these issues new? If so were you using the app ok before they began? Please feel free to drop us a message at hello@t-minus.info and we will be happy to help. ### 5/5 — ❤️ *2020-05-28, version 1.8.0* I love this app! I use the white noise throughout the day if my T gets too loud to think, and I never got to sleep without it. It has just the right amount of white noise with the main sounds (Rain On My Umbrella is awesome). I can also add my frequency to the sounds. All three sounds together work great and you can control the volume for each. The developers are very quick to answer too. I don’t think you’ll be disappointed with this app. **Developer response:** Thanks so much for your kind words. It makes all the hard work worthwhile when we hear it is helping people. All the best. ### 5/5 — Relief *2020-02-09, version 1.2.0* Having suffered with tinnitus for decades, I didn’t think I could find a break from the noise. Now I have. While this isn’t a “cure” it brings relief. All of the auditory scenarios are thoughtfully crafted, in a way to help distract one from the tinnitus. Really thankful to have come across this app (although I usually listen on Spotify). Have recommended it to friends and will continue to do so. ### 2/5 — Crabs on iPad *2020-02-08, version 1.2.0* iPad Air 2 current iOS. Starts to launch and immediately closes. Can’t get passed that crash. No headphones but I can’t imagine that being the cause. **Developer response:** Hi again, we are continuing to make improving iPad, it would be great to find out how you are getting on with it. Hi there, we have made new provisions for iPad. Please do let us know how you get on / if this solves the problems for you. Many thanks Update: Hi, following the updates to iPad, we are now on version 1.5. We would love to know if your experience of the app has improved? ### 2/5 — Please add Apple Music *2020-02-06, version 1.2.0* Not everyone has Spotify Premium ### 2/5 — Requires Spotify Premium Account *2020-02-06, version 1.2.0* While the app is free, it requires a premium account on Spotify. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*