# T-Mobile CallerTunes — user reviews

> 50 indexed App Store user reviews of T by T-Mobile USA, Inc., rated 3.13/5 from 175 ratings.

- Source: https://appshunter.io/ios/app/t-mobile-callertunes/id1052905243/reviews
- App overview in markdown: https://appshunter.io/ios/app/t-mobile-callertunes/id1052905243.md
- Rating breakdown: 5★ 76 · 4★ 10 · 3★ 12 · 2★ 6 · 1★ 68

## Newest reviews (18 of 50)

### 1/5 — No new customers

*2020-12-02, version 1.0.65*

So... I can’t join. 
The app pops up that no new subscribers allowed. 
What a joke.

### 1/5 — No Stars

*2020-10-16, version 1.0.65*

Why have it as a T-Mobile app if it’s no longer letting new subscriptions start? 
Was a big disappointment

### 1/5 — Not working

*2020-09-18, version 1.0.58*

The app is not working

### 1/5 — I love T-Mobile BUT

*2020-09-10, version 1.0.58*

Just like dtrump just when you thought it couldn’t get worse this app proves you wrong.  T-Mobile stop having your children work on your apps

### 1/5 — Waste of Money and Space!!!!!!!!!!

*2019-10-20, version 1.0.42*

Since I downloaded the app a week ago, an annoying voice comes up on my phone whenever someone calls me who I don’t have a ringback tone for, and that can’t be adjusted.  Also, the main thing is, since I downloaded this, the battery on my phone for some reason is draining, and when I looked at the Battery Usage info on the settings of my phone, I saw that this app was using most of the battery, and that’s why my phone goes down at least 10% during the night from when I go to sleep to when I wake up.

### 1/5 — Totally BS!!!

*2019-09-30, version 1.0.42*

This app is such a sham! When you download it from the App Store it doesn’t charge you but as soon as you put downloaded the first page that pops up is pay 599 a month. Total BS you’re going to charge charge in the AppStore not on the first page of the app it’s self. Don’t fake it so you get somebody who is in the dark on your Greedy scheme and will download it and then feel like they’re stuck and have to subscribe to it & paid for it. You will pay for the tricks and falsehoods y’all are trapping your own customers in. Shame...😔

### 1/5 — Music whack

*2019-09-15, version 1.0.42*

Definitely not enough music on here at all.

### 1/5 — Another addition to my phone bill? No thanks!

*2019-07-04, version 1.0.42*

My bill is high enough. My callers will just have to have boring old “ring.”

### 1/5 — Bad app

*2019-03-02, version 1.0.42*

Needs enough Spanish music !!

### 1/5 — Horrible app

*2019-01-05, version 1.0.41*

Will not allow me to get past the subscription request

### 1/5 — Does not work at all

*2018-12-19, version 1.0.41*

Does not work

### 1/5 — You must upgrade to do anything 😡

*2018-12-12, version 1.0.41*

First off, the caller tunes service just appeared one day on all 5 lines we have. With an annoying voice saying one moment while we connect your call. To change these settings I had to click the upgrade (for $5/mo) to even adjust any settings!!
Now that I’m subscribed to the premium service, I only get to chose two songs a month???
This is a ridiculous and tricky way of sticking us with a feature that isn’t really that useful!!!

### 1/5 — App is terrible

*2018-12-03, version 1.0.34*

I can’t get it passed the first screen asking me to upgrade!!! I try to click on the X to get off that screen and it will do absolutely nothing. My only option is to upgrade which I don’t want to do. I’ve reinstalled it 5 times. I shouldn’t have to upgrade to use the app, and I fear that if I do upgrade the app still won’t get me passed the first screen. How is everyone else able to use this stupid app and I can’t? It did the same exact thing on my iPhone 7, and now I have an 8.

### 1/5 — You have to pay!!!!

*2018-11-04, version 1.0.34*

It does not tell you UPFRONT you have to pay $500 a month!  Worthless piece of chit and waste of time!

### 1/5 — This app is only for upgrades

*2018-10-13, version 1.0.34*

It will not let me proceed to use it unless I want to upgrade. I already “rent” a callback song through this service, but I cannot make changes unless I want to upgrade for $5.99. Tapping on the option to proceed without upgrading doesn’t take me anywhere. This needs to be fixed.

### 1/5 — Are you forcing folks to the $5 upgrade?

*2018-10-04, version 1.0.34*

When trying to click “no thanks” regarding upgrading and going into the app, the link doesn’t work.

### 1/5 — T-Mobile CallerTunes

*2018-10-01, version 1.0.34*

Downloaded the app and it will not open or work.

### 1/5 — Update the songs

*2018-09-13, version 1.0.34*

This is ap is updated with songs .... songs that came out sum months ago is not even on here please update the songs

## Most critical reviews (10 lowest-rated)

### 1/5 — Old and outdated

*2022-09-14, version 1.0.73*

Need new songs, new artist. Very old out dated ringtones

### 1/5 — Waste

*2022-09-04, version 1.0.73*

This app is ridiculous. 
1. It prompts to pay $5 BEFORE I can browse the music selection. 
2.  Customer service does NOT exist. Period.

### 1/5 — Horrible App

*2022-06-25, version 1.0.72*

Just upgraded to the iPhone 13.  This app has worked on all my previous iPhones.  It’s like what the heck.  I wish T-Mobile would get their act together this.  I use to like this app.

### 1/5 — How do you limit your customers?

*2021-12-07, version 1.0.72*

How?

### 1/5 — Click Bait

*2021-11-28, version 1.0.72*

They fail to put a subscription price for a reason.

### 1/5 — For real

*2021-11-07, version 1.0.72*

This used to be one of my favorite subscriptions and I’ve just been informed that it’s not available to me because I’m a new subscriber???? Lame

### 1/5 — Why doesn’t the T-Mobile caller tunes work for new customers?

*2021-10-05, version 1.0.72*

Why doesn’t the T-Mobile caller tunes work for new customers?

### 1/5 — Doesn’t work

*2021-07-26, version 1.0.72*

T mobile no longer offers it.

### 1/5 — No new subscribers?

*2021-06-18, version 1.0.72*

So now I just can’t have a ring back tone? How else can I get one?

### 1/5 — Question

*2021-02-03, version 1.0.72*

I been with t-mobile for 5 1/2 years. I tried to download  & subscriber  this app. I received a message saying  New  subscribers  no longer  allowed use of this app.???

## Most praised reviews (9 highest-rated)

### 5/5 — 😍😍😍

*2017-04-19, version 1.0.17*

I love this app

### 5/5 — Callers love the music

*2016-12-19, version 1.0.17*

I get tons of feed back every day from this app

### 5/5 — Wonderful

*2016-02-27, version 1.0.13.3.0.30*

I wish that we could purchase credits outside of what we get every billing cycle. And it would be nice if we were allowed to use our own music on our devices for free hope you will consider that.

### 4/5 — My FAV

*2017-07-19, version 1.0.17*

I love this APP and it does work smoothly, some of the songs just don't sound right.

### 4/5 — Getting Better

*2016-08-27, version test*

As an Avid music lover, and a recipient of caller tunes for quite some time; the updated version is nice, and definitely works out with the 2 credits per month. 

However, I think that tmobile should add more of the R&B Oldies. Like: The Delfonics; Archie Bell & The Drells; Blue Magic, etc. I also think that if I'm paying for a tune, then I should get the tune exactly the way the song is sang; not the profanity taken out. 

There are enough options to select certain songs for certain callers to hear. 

Lastly, there should be more celebrity voice options because not everyone likes Blake Shelton! 
I would like different options like, Beyonce, or Usher, letting my callers know that I'm not available. And, what about ringtones? You should add ringtones too!
Please take this into consideration?
Thank you😊

### 3/5 — Contact & add wishlist

*2019-04-02, version 1.0.42*

Need to fix contact import bugs. I do not see all my contacts and most of them are not imported. Need to be able to buy songs with apple pay, PayPal and cash app.

### 3/5 — Caller Tunes it's okay needs more variety of music

*2016-10-14, version 1.0.17*

Fun but not enough music options and their for not as fun and great needs improving music selection. Add some 90's music and current like Selena Gomez and Shane Mendes as well as rehanna music as well as back street boys and Edwin McCain and various others .

### 2/5 — Needs more useful features

*2022-07-25, version 1.0.73*

So I work where I have to travel a lot. Instead of manually having to call forward, this app should call forward automatically when I’m driving

### 2/5 — $5 a month

*2017-07-23, version 1.0.17*

Please include in the description that you need to pay to use the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-28.*
