# T-Mobile DIGITS — user reviews > 380 indexed App Store user reviews of T by T-Mobile, rated 1.51/5 from 520 ratings. - Source: https://appshunter.io/ios/app/t-mobile-digits/id1097606585/reviews - App overview in markdown: https://appshunter.io/ios/app/t-mobile-digits/id1097606585.md - Rating breakdown: 5★ 38 · 4★ 16 · 3★ 12 · 2★ 43 · 1★ 411 ## What do users think of T? Overall sentiment: negative **Pros** - 💯 Great app - 🚀 Awesome concept - 🤝 Useful for business - 🔍 Helpful for monitoring **Cons** - 🐛 Crashes frequently - 🔌 Unreliable connectivity - 🤯 Frustrating bugs - 🕰️ Slow performance - 📵 Missed calls/texts - 🤖 Poor customer support **Commonly reported bugs** - Login issues - Disappearing messages - Inconsistent call/text delivery - Outdated/buggy app versions **Most requested features** - Dark mode option - Improved contact management - Reliable notifications - Seamless multi-device sync - Better call quality ## Newest reviews (20 of 380) ### 2/5 — Texts messed up *2026-08-04, version 2.8.6* I’ve been using Digits for several years. It was great at first. Since then my text messages get rearranged or cut off after a couple of lines when the recipient gets it. Recently they have not even been delivered. ### 1/5 — Digits is one of the most unreliable apps released by t mobile *2026-07-03, version 2.8.6* I’ve been a T-Mobile customer for years, but the Digits app is easily one of the worst products they continue to offer. At this point, it feels more like an abandoned beta project than a service customers are expected to rely on. The app constantly requires me to log out and log back in—sometimes multiple times every month—just to get it working again. If you depend on Digits for business or important personal communication, that’s simply unacceptable. Incoming text messages are frequently delayed or never arrive at all. Even worse, outgoing text messages often fail to send without any meaningful explanation. You never know whether your message actually reached the recipient, making the app completely unreliable for everyday communication. Oddly enough, photos usually send without much trouble, but multimedia files consistently fail. If you need to send anything beyond a simple picture, don’t count on Digits. Attachments routinely fail, making the app useless for sharing documents or other media. What’s most frustrating is how little progress has been made over the years. The app rarely receives meaningful updates, and many of the same problems that existed years ago still exist today. It gives the impression that T-Mobile has simply stopped investing in it while continuing to market it as a viable service. If your phone number is important to you, don’t trust Digits to handle it. You’ll spend more time troubleshooting than communicating. I’d honestly recommend paying for a competing service rather than relying on Digits. A communication app should be dependable, and unfortunately, Digits is anything but! ### 1/5 — Unusable *2026-06-24, version 2.8.6* The app is pretty much unusable as it crashes when logging in. ### 1/5 — Messages won’t send *2026-06-23, version 2.8.6* Messages won’t send through the app whether it’s using LTE or WIFI. Other people’s messages aren’t received either. I’ll just have an empty bubble with a round around that asks me to resend or reload message. ### 1/5 — Complete garbage *2026-06-22, version 2.8.6* This app is complete garbage and decides when it feels like working. Trying to send an image, good luck, trying to receive an image good luck. I have never been so unimpressed with an app before in my life and makes it extremely difficult to do business with. I hugely regret setting this number up for my business line and I’m trying to figure out a way to switch it ### 1/5 — Terrible *2026-06-22, version 2.8.6* It disconnects the lines you have set up so often. If you are not constantly checking to see if they are still connected you will miss call and texts. App has been out for quite a while. I’m surprised that they haven’t done anything to fix it. ### 1/5 — Broken login on iOS *2026-06-22, version 2.8.6* Unable to login when password included dashes on iOS 26. Application hangs after entering password and has to be killed. ### 1/5 — The WORST!! *2026-06-21, version 2.8.6* Adding this as a business line was the worse mistake. Call drop. Texts of 160 characters send in separate texts that aren’t even in order. Constantly having to delete and reinstall. Absolutely the worst!! ### 1/5 — No longer works on newer iPhones *2026-06-18, version 2.8.6* I have the latest iPhone but the app won’t let me login. I thought this would be useful for business purposes but it has failed to deliver. ### 1/5 — Not great *2026-06-18, version 2.8.6* Messages are not reliable and interface is worse than Google Voice. Why is this? ### 1/5 — Unresponsive *2026-06-17, version 2.8.6* I can’t even log in due to app freezing at log in screen. Does this thing work? Hello McFly…. ### 1/5 — Awful *2026-06-17, version 2.8.6* This app has ruined my life ### 1/5 — Failed product *2026-06-17, version 2.8.6* I use this as a business line. It’s bad. I know ai miss call, can’t text can’t receive calls or texts all the time. I was told to offload it to re-install it by their tech support. I asked about my contacts, texts chains, etc. I was told it’s “in the cloud” and will be able to get it back after delete and reboot. Well, that didn’t happen. Lost it all. That was last year. It’s been consistently sporadic. I recently asked if I could move it to a regular cell line…they said yes, but the data, texts, contacts would not transfer over. I feel perpetually stuck in the mud of this DIGITS. I can think of a “digit” right now about my low level of satisfaction. ### 1/5 — Awful *2026-06-16, version 2.8.6* Yeah…I got a digit for you T-Mobile. It’s a very unreliable, poorly designed app. Customer service is abysmal. Fix it T-Mobile. ### 1/5 — T-Mobile trash ? *2026-06-15, version 2.8.6* T-Mobile billion dollar company but a trash zero star rated app. Cmon ### 3/5 — Super buggy *2026-06-11, version 2.8.6* This app is great when it works when it doesn’t wanna work very frustrating It’ll randomly sign you out. It will also not let you into the settings, specifically line, permissions, and device management. Whoever created this app needs to maintain it. ### 1/5 — Update deleted my messages *2026-06-10, version 2.8.6* After the recent update, 97% of my texts and all of my call log were deleted. Customer service and tech support were no help. The app was already dropping calls anyway. This didn’t make it better. Horrible app! 6/9/26 Now it’s not even working at all. ### 1/5 — Horrible *2026-06-08, version 2.8.6* This app just doesn’t work anymore. T-Mobile should be ashamed to market this as a viable phone line option! Less that one star ### 1/5 — Waste of a proxy phone number *2026-06-07, version 2.8.6* Worst app I have Ever used. Every few weeks I would be required to log into my account. As far as texting even worse especially for incoming text messages I would never get them. This app is as bad as T mobile’s service in Arizona. I decided to uninstall it. No wonder T mobile includes it with my service. ### 1/5 — Do not sign up for a DIGITS line! *2026-05-23, version 2.8.6* This is literally the worst app and service that T-Mobile offers. I tried to cancel my DIGITS account and I am told that I have to call them to authenticate my account, I don’t understand why that is an issue! They had no issue taking my payment when I got the line. So disappointed! Just use Google Voice! It’s free and way better than this! ## Most critical reviews (10 lowest-rated) ### 1/5 — Thumbs Down *2026-08-15, version 2.8.6* I would actually give this app no stars. It cannot send texts that aren’t garbled. At this point I cant even download and get into the app. It used to at least function with re-installing, but now I can’t even get past the installation. It signs you out and disables your phone number randomly. Worked for a couple years, but now it is not worth bothering with. ### 1/5 — Horrible *2026-08-14, version 2.8.6* Can you update this app already nothing ever works. ### 1/5 — Worst app ever!!! *2026-08-09, version 2.8.6* Don’t get this app!! Especially if you want this for a business. It will work for awhile but later you can’t send messages/ phone calls. Phone calls will drop. After the app will shut down. Work for a days and shut down again. You will loose all your contacts/ and messages. Have to restart everything. Save yourself a heartache and stress. I don’t leave reviews but if I could I would give it 0 stars ### 1/5 — App doesn’t work *2026-08-09, version 2.8.6* The support app needs a support app. Can’t even log in anymore. ### 1/5 — Barely functional yet you have to pay for it! *2026-08-05, version 2.8.6* As a DIGITS subscriber, we pay for additional phone lines. This app should be avoided if at all possible. Like most, you don't have a choice and didn't know what you were getting into I switch to hardline to a DIGITS line instead of having two phones you can't switch them back, beyond that the app is extremely unreliable even for phone calls and voicemails. Sending, and receiving pictures is almost impossible or takes a very long time I have a business and personal line with three lines total with T-Mobile. Call overall service is spotty at best with missed phone calls, voicemails that take hours or days to come in. Clients complaining I don't call them back because I never get their caller Voicemail in the first place. Have spent countless hours for tech-support, doing net, work, resets and updates everything you can think of. It helps for a few days, maybe a few weeks and then back to the old issues. Tmobile uses every trick in the book to reduce your net work bandwidth. I regret switching from Verizon years ago. Yes, I have a new modern phone which was purchased through T-Mobile. It was supposed to be replaced under warranty, but these jokers sent me a used refurbished phone to replace my business account phone. Ridiculous! I denied it obviously. Not risking switching. Another phone over and losing important data like in the past. Which included RIP my fathers voicemails. What's worse is I specifically asked the Tmobile Tech in person at the store? It was assured the voicemails or transfer over. They did not. T-Mobile service is so bad that even technical support advises not using 5G. So I keep my phone on LTE. Well, Tmobile customer and tech-support sounds really good over the phone and they are nice. The end result is the same poor service. Are used to pay 150 a month now it's 100 for a single hard line. To minimize transfer issues I will likely get a new hard line with a another provider and slowly switch over. Sorry for the rant, but Tmobile needs to stop wasting so much advertising money and actually provide good cell service on the world's best 5G network that apparently even tech-support recommends not using. After seven years and who knows how much lost business contacts and everything else I guess I am the fool for trying so hard! I'm probably preaching to the choir as anyone using DIGITS is on the T-Mobile net work, and knows this all too well probably...🙄 ### 1/5 — Terrible App *2026-08-02, version 2.8.6* App never works and the web client isn’t even up anymore ### 1/5 — It’s As Bad As the Reviews Say *2026-07-22, version 2.8.6* I thought I’d give this service a try despite the consistent low reviews on the App Store. After five attempts to log in, during each of which the app crashes with a generic “we’re having some difficulties” error message, I give up. I suppose it’s T-Mobile’s choice whether to advertise Digits or deprecate it, but it’s wild that they’ve effectively chosen to do both. ### 1/5 — This app doesn’t work *2026-07-17, version 2.8.6* Seriously guys!! This app doesn’t not freaking work. It doesn’t even log in. Just freezes and crashes. Urgh. Uninstalling 🙄 ### 1/5 — Login problems *2026-07-15, version 2.8.6* The app doesn’t even allow me to login. I go through the process keeps coming back with a error to try again restart reinstall and call 611. The app does not function does not allow me to go into DIGITS apparently they have major problems. It’s been like this for more than two months it started an early May 2026 and here we are already in mid July 2026, and I guess this will continue ### 1/5 — Doesn’t work *2026-07-13, version 2.8.6* Hasn’t worked for two years ## Most praised reviews (10 highest-rated) ### 5/5 — I don’t see where the hate is? *2025-09-26, version 2.8.6* This app is perfectly functional. I plugged it in to my iPhone 17 and it’s perfect. I’ve been receiving calls and sending calls. ### 5/5 — I'm not gonna rest till I feel alive again *2025-08-31, version 2.8.6* Security assistance ### 5/5 — Great Option For 2 Business Number *2025-05-02, version 2.8.5* I used from 2020 is great app I will like to have the option for make fonts bigger , because on the text fonts are to smallest. ### 5/5 — Supports older systems *2025-02-12, version 2.5.19* I am still on Catalina (my computer does not support system upgrades anymore) and I am grateful for this app. I also have it on my Android spare phone and it works there too. Both places, you need to have the app launched. Also at least on Catalina I can choose which app to use to handle calls, Facetime or Digits. I don't like Facetime because I hate that the camera is on by default. Thanks for the updated version, so I know the app is still being supported and improved. All other reviews (as of Feb 12 2025) are for an earlier version. ### 5/5 — Good App! *2023-08-14* Great to have access to many phone numbers at once! ### 5/5 — Love💯 *2023-08-04* One of me absolute favorite and most used apps. Now for Some reason for aboutthe last month or so it’s been doing a lot of glitching for like the first 20-30 seconds of opening the app (opens to the txt msg page) anyways it’s been doing a bunch of flashing and distorting while it appears the msgs update/load to the most recent ones. but now today it has started closing out on me, but I’ve downloaded just downloaded the latest update so 🤞🏼, that fixes it…. ### 5/5 — Works perfectly! *2022-05-07, version 2.7.4* This concept is dope. Forgot my phone today and I was on digits as if I had my phone. Underrated feature. Thank you T-Mo! ### 5/5 — Well, its been working for me(: *2021-12-29, version 2.7.3* I caught my partner cheating on me with this app. Discovered text messages within seconds and kept track of every call almost. And he hasn’t even noticed that I have access to all that on my very own phone. Thank You T-Mobile. ### 5/5 — Great App but... *2020-05-13* Hey, thanks for this great app but I wanted to share with you a minor issue I’ve been having with it. From time to time the app freezes and I either cannot send or receive calls or I cannot send or receive messages. What is freakishly strange about these incidents it’s usually after a major storm in my area that these issues occur. Yeah, I know—what does weather have to do with an app?! But that’s when I notice it. Coincidentally an update to my iPhone has normally occurred before or after the storm. The latest incident two weeks ago we had a major storm come through our area (in Texas). I checked the app, wasn’t responding. Un-installed and re-installed the app and the issue was not resolved. 5/10 or 5/11 there was an IOS update. Digits still wasn’t working. Called Customer Care and nothing was wrong as far as they could see. Uninstalled and reinstalled the app and it’s working fine. Just wanted to share my experience. Love the app and highly recommend it for ANY educators! ### 5/5 — Very good App *2017-10-04, version 1.1.10* Very good App --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*