# T-Mobile Internet > Manage T-Mobile 5G Internet service, optimize signal, and control network devices. (iPhone/iPad app by T-Mobile USA, Inc..) - Source: https://appshunter.io/ios/app/t-mobile-internet/id1449623333 (this page in markdown: same URL + `.md`) - Developer: [T-Mobile USA, Inc.](https://appshunter.io/developer/525560781) - Category: Utilities, Productivity - Price: Free - Rating: 4.36/5 from 96,530 App Store ratings · 61 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 73 MB - Languages: English, Spanish - Released: 2019-03-23 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/t-mobile-internet/id1449623333/reviews.md ## What is T? Set up your T-Mobile Internet service in just 15 minutes with the T-Mobile Internet app. Once you’re up and running, the app is all you need to take control of your internet experience. Find the strongest signal Use the app’s interactive placement assistant to find the sweet spot for your T-Mobile 5G Gateway. Manage your connected devices Monitor and remove unrecognized devices for even more control of your network. Update your password Change the name and password of your network with ease for more personalization and control. Schedule screen-time Set screen-time limits for the non-stop scrollers and bedtime rule breakers in your family. Getting started is easy, just download the T-Mobile Internet app today and enjoy high-speed internet on your terms. Note: To use this app you must be a current T-Mobile Internet customer. ## Key features - Interactive placement assistant for optimal signal - Monitor and manage connected devices - Update network name and password - Schedule screen-time limits - Easy service setup ## What do users think of T? Overall sentiment: neutral **Pros** - 🚀 Blazing fast internet speeds - 💰 Affordable pricing - 🔌 Easy plug-and-play setup - 📺 Reliable streaming performance - 📶 Strong signal coverage **Cons** - 🐛 Unstable connection, frequent disconnects - 🤖 Buggy and unreliable app - 🤔 Inconsistent customer service - 📦 Defective hardware issues - 🌐 Limited availability in certain areas **Commonly reported bugs** - App fails to recognize admin password - Devices not showing up in app's connected list - Placement tool not providing accurate signal strength information - Inability to access router settings remotely **Most requested features** - Ability to rename connected devices - Option to control internet access by device or schedule - In-app speed test functionality - Improved app stability and user experience - Better integration with smart home devices ## Recent user reviews (10 of 61) All indexed reviews: https://appshunter.io/ios/app/t-mobile-internet/id1449623333/reviews.md ### 2/5 — Connection issues *2024-01-08* I just started using my 5g internet box , I moved from North Charlotte to Concord by the mall, not a big difference in distance to not be covered suddenly internet wise .. it was working last night at the new location fine but this morning it quite and now they say where we are , isn’t eligible for signal and asking us to upgrade to a better plan to cover and ask for coverage where we are , when we were told our internet works almost anywhere just plug and unplug ? ! ? We were sold on its durability and reliability and were sure it was a good option since my mother in law has the same router and it works perfect ! And When a T-Mobile store is right up the street from our new location , the same store we originally bought the router from with our phones ! so I’m not really understanding what they are saying or why it is not working when it did fine last night for awhile and they don’t have much of a explanation as to why or a fix .. I’ve watched videos explaining things , I’ve been told the router I have is one of the worser ones out of the 3 or 4 they have available and has connection issues the most. Just wanna put that here so if anybody else has any of the same issues please tell me how to fix ### 5/5 — Shocked *2024-01-04* I was very skeptical about T-Mobile. Primary because it sounds too good to be true. I live in the northeast suburbs semi rural. Our cable internet provider was CenturyLink. We had constant drops and throttling down of bandwidth. Even though they said “we don’t do that.” I told the customer service people to talk to the technical people who said clearly they did have me marked as too much data and would improve with the new billing cycle. Good thing they record those calls… Anywho…. When I set up the TMoble modem, which was simple, I had 100 times the download speed, and 30 times the upload speed. Side by side test. I scraped CenturyLink, and the speed hasn’t changed. The T-Mobile WiFi signal is much stronger too. It works better than my work AT&T FirstNet hot spot. We have been a customer for just over 2-months, wow, what a difference! Unbelievable! And thank you!! ### 3/5 — Some issues *2023-12-05* So, I have been forced to start completely over. New city new everything so when I needed internet I went to T-Mobile cuz I needed a phone as well. Got it set up and the service for the router is amazing. I absolutely love the internet and works great! Just as if it’s hardwired like Xfinity. What I do have complaint about is the app for the router hasn’t worked since the night I was able to get and set up the box itself. Idk why. But, I cannot get into it. Deleted it reinstalled I’ve done everything. Other than that customer service for T-Mobile is I mean absolutely god awful I have never in my life experienced the things that they have put me through with my account etc. I need a phone but I need the home Internet more and bcuz it is so good especially where I live it’s this or something else I’ve never heard before and it’s so expensive. This is so cheap yet so good. I’m paying 25$ for the service. ### 5/5 — Much better than expected. *2023-12-02* Tried it out of curiosity and spent the week using it to replace my Comcast router. We are a heavy use family (3 tweens, all streaming tv, and 4 camera cloud uploads). The router gets a consistent "very good" connection in my enclosed cabinet, but likely better outside of it. Does not matter, the current state is working great--the software does tell you where best to place it. I cancelled Comcast yesterday, as I see no need for it anymore. Pay attention to where you live and where you are told to put it and it should do you right. Try it out for a week and see before cancelling your other service. Be aware though. I work 2 miles from home and the service is not available there, as the connection for T-Mobile is not as strong there, so this service is great if it is great where you want to place it. Also, it is not meant to travel--the device makes you tell it where it is located, so it is not meant to be a "traveling hot spot," or at least that is what it seems. ### 5/5 — Switched from ATT wifi to TMobile wifi *2023-11-18* Best thing I should have done a long time ago. I would pay $124 for internet and sometimes bill would go up because of added data because I ran out of data. Saw commercials of $50 per month and a coworker had TMobile wifi and had zero complaints. A second coworker then switched from Spectrum also to TMobile and that’s when I followed from word of mouth recommendation. I just find a spot by the window and there’s a huge difference on how fast my phone or any other wifi device works. I have six cameras around the house it’s impressive the difference on how they respond. I called and had my ATT wifi disconnected. All other internet businesses will have to lower their prices once they see how many people are switching services. ### 2/5 — This app needs some work *2023-09-08* I’ve now been using T Mobile’s 5G internet for three months, and I’m very pleased with it. I’m consistently getting download speeds >400 Mbps, 75 up. Comcast cable never got close to that. I have no issues with signal throughout the house. I stream HD and 4K TV and have never experienced buffering or freezing. We had one extended outage of about 6 hours, but the city’s broadband was also out, so I assume the cause was upstream to T Mobile. This app, on the other hand, needs some serious work done on it. For example, both router and app show excellent signal strength at the moment, but the Devices list will not load. I keep getting “no devices found” despite the fact I have stuff running fine all over the house. The usual fix has been to delete and reinstall the app. Four times now I’ve done this, but at the moment, even that didn’t work. C’mon T Mobile, get your app in gear. Update 9/8/23: The app store indicates this app was updated 3 weeks ago, yet the “devices not found” issue persists. Just tried delete and reinstall again without success. Once you’re stuck on that devices screen, you cannot access any other. Deducting one more star. ### 3/5 — Feel Cheated *2023-07-12* I bought the 200G plan on June 20 and by the first week in July my data was maxed out. I only have a laptop which I use a couple hours a day so there is no reason 200G should have went so quickly. I’m on my cell phone constantly playing games and downloading, barely using 50G a month through my cellular network. (Phone not connected to home network) Additionally I paid a monthly bill for it today and still no data. Customer service said something about the billing cycle which didn’t make any sense and the issue wasn’t rectified. She only offered to sell me more data which isn’t the issue. The issue is I paid for 200G a month and am not getting that. It works great when data is available, but I suspect I’m not getting exactly what I’m paying for. Buy at your own risk! If you are comfortable with just assuming your getting the data you paid for ### 5/5 — Great price, great streaming *2023-06-12* I cut the cord after years and years of wired internet! My internet kept going out due to construction around my building. It happened twice in one week, and I decided to walk down and pick up a box from Tmobile, with a 14 day satisfaction guarantee. I literally plugged the box into an electrical outlet and VOILÁ I had service (4 out of 5 star strength). Unlimited data! SUPER AFFORDABLE! I am so glad I did this! I am not sure that the T-Mobile service is available everywhere but thankful that it is in my area. I am allowed to have 12 devices on this box. It easily connects with my cells (2 in home), TVs (2 in home), an IPAD, Laptop and no disruption to anything including Alexa & BT devices!!!! Here is my challenge to you – go and get a box and try it if it is available in your area. Simply plug it into a power source and connect to everything - risk free for 14 days and potentially save yourself a lot of money, depending on what Service you pay for now!!!! Thank you T-Mobile for ALWAYS delivering great services at a great price!!!! ### 1/5 — DO NOT BUY *2023-05-14* I have been using this internet for about 3 months now? WORST INTERNET EVER. I cant even download a game and watch t.v./use my phone at the same time and i cant even upload a under 1 gig video and watch t.v. at the same time. All the while having a “very good connection”. Lets not even mention that fact that they had to send me a new modem because the first one would randomly disconnect all my devices and show a good/very good connection on the app but in actuality i cant even play apex with a very good connection. You would think that the “no limit internet thats constantly improving” plan would be great but no, It is clearly limiting my wifi seeing as how just using my tv and downloading a game at the same time is literally impossible. Lets also not mention the fact that they literally didnt add an email to my tmobile account upon purchase so now it is impossible to create one for some reason after hours on hold nobody can simply create my account, you also dont get notified of upcoming payments until they’re late. Honestly with all the hassle they’ve caused me im willing to pay $80/month for just normal wifi. You literally cannot ask for 4 hours of stable connectivity. ### 2/5 — Service great, app is broken *2023-04-25* Great service, no complaints there. But I can’t actually manage my hotspot because the app appears to be buggy. I’m on iPhone 14 pro max so I know it isn’t my hardware or iOS. The quick start guide says to go to a particular URL to manage the device while connected, but the admin portal won’t load. So that means it’s entirely up to this app to manage the network, and it won’t. I do everything it tells me to, exactly as it tells me to (I’m a tech savvy guy, so this is extremely basic stuff we are talking about) and yet on the final step, it just refuses to recognize the fact that we are connected to the correct network. It thinks we are not connected. No VPN is messing it up, I’ve reinstalled the app three times, I’ve tried manually connected, auto connecting, and even disconnecting and reconnected while on the final screen and the result is the same. There’s an icon to call support but what are they going to do, put me on with a member of the app development team? Nope, a bug is a bug so hopefully this gets forwarded to the team who can fix it. Rating two stars instead of one because if it were actually operable it would be a pretty good app. Clean interface, easy to understand, lots of helpful hints. I just can’t get under the hood to manage my device (which still works fine, btw, using the default password and network SSID.) ## Frequently asked questions about T ### What does the T-Mobile Internet app do? The app helps you set up your T-Mobile Internet service quickly, typically within 15 minutes. Once set up, it allows you to manage your internet experience, including finding the strongest signal for your 5G Gateway, monitoring connected devices, and updating your network password. ### How do I find the best signal for my T-Mobile 5G Gateway? The app features an interactive placement assistant that guides you to find the optimal location for your T-Mobile 5G Gateway to ensure the strongest possible signal for your home internet. ### Can I control who is using my T-Mobile Internet? Yes, you can manage your connected devices through the app. This allows you to monitor which devices are connected to your network and remove any unrecognized or unwanted devices for better control. ### Is this app free to use? The T-Mobile Internet app is free to download and use. However, you must be a current T-Mobile Internet customer to utilize its features for managing your service. ### What are the benefits of using the T-Mobile Internet app? The app offers several benefits, including easy initial setup, the ability to optimize your 5G Gateway's signal, full control over your connected devices, personalized network settings like password changes, and the functionality to set screen-time limits for family members. ## Version history (last 5 releases) ### 2.13 — 2024-03-20 The latest release includes: • Stability improvements and bug fixes • Allow spaces between words in Wi-Fi network names ### 2.12 — 2023-08-17 The latest release includes: • Stability improvements and bug fixes • Minor visual improvements • Gateway support enhancements ### 2.12 — 2023-08-17 The latest release includes: • Stability improvements and bug fixes • Minor visual improvements • Gateway support enhancements ### 2.11 — 2023-03-30 Thank you for being a T-Mobile Internet customer! We are working to improve your app experience with every release. New: • New pop-up will tell you if you need to turn on your Local Network permissions to allow the gateway to connect to your device • New data and privacy resources added to the More tab • New pop-up on the Devices tab that explains how default names for devices are determined Enhancements & Fixes • More locations can now receive signal directions • Fixed a bug that could cause the app to be stuck on the loading animation when opening the app • Resolved issues that, in certain situations, prevented successful set up of the LTE Wi-Fi Gateway (Askey) • Resolved an issue during Admin password reset that took users back to the wrong screen after closing a pop-up • Improved error handling when attempting to login to the gateway while the password field is empty • Improved announcement accuracy swipe order for screen readers particularly for images, titles, and input field helper text • Resolved an issue that, in certain situations during a password reset, prevented the ability to skip changing the gateway administrator password • Fixed certain Spanish localization inaccuracies • Improved error handling when the General Feedback form is temporarily unavailable • Other stability enhancements and bug fixes ### 2.10.1 — 2023-01-12 Thank you for being a T-Mobile Internet customer! We are working to improve your app experience with every release. New • Gateway administrator password not working or forgot it? Password reset (without factory resetting the gateway) is now available on all 5G gateways Enhancements & Fixes • Fixed a bug that could cause the app to be stuck on an animated loading screen • Resolved issues that, in certain situations, prevented successful set up of the LTE Wi-Fi Gateway (Askey) • Resolved an issue with the LTE Wi-Fi Gateway (Askey) where the administrator password would falsely be reported as incorrect • Resolved an issue that, in certain situations during a password reset, prevented the ability to skip changing the gateway administrator password • Other stability enhancements and bug fixes ## Apps similar to T | App | Rating | Price | Category | | --- | --- | --- | --- | | [LaView](https://appshunter.io/ios/app/laview/id1492821250) | 4.7 (21,878) | Free | Utilities | | [RCA Signal Finder](https://appshunter.io/ios/app/rca-signal-finder/id1408558807) | 2.0 (645) | Free | Utilities | | [安泰考培宝典](https://appshunter.io/ios/app/id1455455260) | — | Free | Utilities | | [A-note](https://appshunter.io/ios/app/a-note/id1454807560) | — | Free | Utilities | | [TCI Bitacora](https://appshunter.io/ios/app/tci-bitacora/id1464209780) | — | Free | Utilities | | [Point Pickup Driver](https://appshunter.io/ios/app/point-pickup-driver/id1444146485) | 4.4 (15,608) | Free | Utilities | ## More apps by T-Mobile USA, Inc. - [T-Mobile IP Relay](https://appshunter.io/ios/app/t-mobile-ip-relay/id542802329) - [T-Mobile](https://appshunter.io/ios/app/t-mobile/id561625752) - [T-Mobile CallerTunes](https://appshunter.io/ios/app/t-mobile-callertunes/id1052905243) - [T-Mobile DIGITS](https://appshunter.io/ios/app/t-mobile-digits/id1097606585) - [T-Life](https://appshunter.io/ios/app/t-life/id1111876388) - [SyncUP DRIVE Legacy](https://appshunter.io/ios/app/syncup-drive-legacy/id1143181024) All apps by T-Mobile USA, Inc.: https://appshunter.io/developer/525560781 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*