# T-Mobile Scam Shield — Your call control center.

> Call blocking and caller ID for T-Mobile customers to combat scams. (iPhone/iPad app by MetroPCS.)

- Source: https://appshunter.io/ios/app/t-mobile-scam-shield/id1367276365 (this page in markdown: same URL + `.md`)
- Developer: [MetroPCS](https://appshunter.io/developer/1188830218)
- Category: Utilities
- Price: Free
- Rating: 4.70/5 from 208,141 App Store ratings · 315 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 47 MB
- Languages: American English
- Released: 2018-11-17
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/t-mobile-scam-shield/id1367276365/reviews.md

## What is T?

Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.


- What is Scam Shield? -


ADVANCED NETWORK TECHNOLOGY
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies.  Our defenses update every six minutes to stay ahead of scammers.


BUILT-IN PROTECTION
Americans deal with billions of scam and robo calls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.


KNOW WHO'S CALLING
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.


- Included features -

• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Allow list – Calls from numbers on your Allow list will never be blocked by our network and always ring your phone.


- Premium features -

• Personal Number Blocking – Block specific numbers from calling you as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? We’ll identify and block call types you don’t want to see anymore.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text - Get text messages containing readouts of blocked calls that were sent to voicemail.
---


Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.

For help and support, please contact callprotectionops@t-mobile.com.

## Key features

- Scam Block
- Scam Reporting
- Caller ID
- Allow list
- Personal Number Blocking
- Category Manager
- Reverse Number Lookup
- Voicemail to Text

## What do users think of T?

Overall sentiment: neutral

**Pros**

- 🚀 Blocks many scam calls
- 👍 Useful app for T-Mobile customers
- 🔒 Helps improve phone security

**Cons**

- 🐛 Inconsistent blocking of known scammers
- 🚫 Blocks some legitimate calls
- 💰 Premium features should be free for T-Mobile customers

**Commonly reported bugs**

- Numbers marked as blocked sometimes still get through
- App settings not retained, requiring frequent reconfiguration
- Reverse lookup feature often fails to identify numbers

**Most requested features**

- Allow blocking by caller ID instead of just number
- Improve notification system for blocked calls
- Add support for blocking spam text messages

## Recent user reviews (10 of 315)

All indexed reviews: https://appshunter.io/ios/app/t-mobile-scam-shield/id1367276365/reviews.md

### 2/5 — It doesn’t work

*2026-08-19, version 6.1.0 (1101)*

Still get scam call

### 1/5 — Sucks

*2026-08-19, version 6.1.0 (1101)*

Horrible doesn’t block anything and I’m not upgrading to get what should be free!

### 1/5 — Unbeneficial

*2026-08-06, version 6.1.0 (1101)*

It didn't protect anything at all when a person who was once very important to me got in my cloud and  destroyed my privacy claimed the throne so this app does nothing or assisted with a mega sabatage.

### 5/5 — Almost Perfect

*2026-07-29, version 6.1.0 (1101)*

ScamShield usually comes up as one of the reasons I’m still at T-Mobile after the price rise and mandatory price change. 

Only complaint would be its incorporation into T-Life.  Still works but requires some extra navigating.

### 1/5 — Why bother?

*2026-07-29, version 6.1.0 (1101)*

Crashes constantly on open. Still getting constant spam and bot calls.

### 1/5 — Crashes

*2026-07-16, version 6.1.0 (1101)*

Crashes within a second of opening. Worthless.

### 1/5 — Won’t open

*2026-07-10, version 6.1.0 (1101)*

After upgrading my iPhone it keeps crashing. This hasn’t been updated in over a year

### 1/5 — No Mint

*2026-07-03, version 6.1.0 (1101)*

Doesn’t work for t-mobile owned Mint mobile customers

### 1/5 — Crashes at launch

*2026-07-01, version 6.1.0 (1101)*

Crashes at launch. Was this app obsoleted?

### 1/5 — Keeps crashing

*2026-07-01, version 6.1.0 (1101)*

Does it need an update? Is it still relevant??

## Frequently asked questions about T

### What does T-Mobile Scam Shield do?

T-Mobile Scam Shield offers advanced call management to protect you from unwanted calls. It uses sophisticated network technology, including AI and machine learning, to identify and block scam and robo calls before they reach your phone. It also provides full caller ID information, even for numbers not in your contacts.

### What are the key features of Scam Shield?

Key features include Scam Block, which automatically blocks likely scam calls; Scam Reporting, allowing you to report suspicious numbers; Caller ID to see who is calling; and an Allow list to ensure important calls are never blocked. Premium features offer personal number blocking, category management for telemarketers, reverse number lookup, and voicemail to text.

### Is T-Mobile Scam Shield free to use?

Yes, T-Mobile Scam Shield is available to all T-Mobile customers and is offered as a free service. There are no additional costs associated with using its core scam protection and caller ID features.

### Who is this app designed for?

This app is designed for T-Mobile customers who want to gain more control over their incoming calls. It is particularly useful for individuals who frequently receive scam, robo, or telemarketing calls and wish to reduce or eliminate them.

### Can Scam Block block legitimate calls?

While Scam Block is designed to identify and block fraudulent calls, there is a possibility it could block calls you wish to receive. Users have the ability to disable Scam Block at any time if they find it is blocking desired calls. The Allow list feature ensures that numbers you designate will never be blocked.

## Version history (last 5 releases)

### 6.1.0 (1101) — 2025-03-26

Bug fixes

### 6.0.0 — 2024-09-14

General Bug fixes and Optimization

### 5.4.0 — 2024-02-14

General Bug fixes and Optimization

### 5.3.0 — 2023-11-27

Bug fixes and enhancements

### 5.2.0 — 2023-07-28

VERSION – 5.2.0


The following changes have been made to the Scam Shield app:


Improvements
- Manually add phone numbers to your block list
- Delete all call activity


Fixes
- Fixed accessibility defects
- Fixed bugs causing crashes during authentication
- Fixed authentication latency during SIM swap
- Fixed bugs causing glitches in the user interface
- Fixed copy/paste issues

## Apps similar to T

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Truecaller: Premium Caller ID](https://appshunter.io/ios/app/truecaller-premium-caller-id/id448142450) | 4.4 (251,770) | Free | Utilities |
| [Robokiller: Spam Call Blocker](https://appshunter.io/ios/app/robokiller-spam-call-blocker/id1022831885) | 4.5 (414,079) | Free | Utilities |
| [YouMail: Spam Call Blocker](https://appshunter.io/ios/app/youmail-spam-call-blocker/id308331524) | 4.7 (98,847) | Free | Utilities |
| [Verizon Call Filter](https://appshunter.io/ios/app/verizon-call-filter/id777875529) | 4.7 (300,188) | Free | Utilities |
| [Hiya: Spam Blocker](https://appshunter.io/ios/app/hiya-spam-blocker/id986999874) | 4.5 (237,626) | Free | Utilities |
| [Robo Spam Text & Call Blocker](https://appshunter.io/ios/app/robo-spam-text-and-call-blocker/id1437586931) | 4.3 (4,984) | Free | Utilities |

## More apps by MetroPCS

- [myMetro®](https://appshunter.io/ios/app/mymetro/id1188830219)
- [MetroSMART Ride](https://appshunter.io/ios/app/metrosmart-ride/id1418694871)
- [McAfee Security for Metro](https://appshunter.io/ios/app/mcafee-security-for-metro/id1462191512)
- [Metro Protection](https://appshunter.io/ios/app/metro-protection/id6753230386)

All apps by MetroPCS: https://appshunter.io/developer/1188830218

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
