# T-Mobile Scam Shield — user reviews > 315 indexed App Store user reviews of T by MetroPCS, rated 4.70/5 from 208,141 ratings. - Source: https://appshunter.io/ios/app/t-mobile-scam-shield/id1367276365/reviews - App overview in markdown: https://appshunter.io/ios/app/t-mobile-scam-shield/id1367276365.md - Rating breakdown: 5★ 175,560 · 4★ 20,961 · 3★ 6,210 · 2★ 1,553 · 1★ 3,857 ## What do users think of T? Overall sentiment: neutral **Pros** - 🚀 Blocks many scam calls - 👍 Useful app for T-Mobile customers - 🔒 Helps improve phone security **Cons** - 🐛 Inconsistent blocking of known scammers - 🚫 Blocks some legitimate calls - 💰 Premium features should be free for T-Mobile customers **Commonly reported bugs** - Numbers marked as blocked sometimes still get through - App settings not retained, requiring frequent reconfiguration - Reverse lookup feature often fails to identify numbers **Most requested features** - Allow blocking by caller ID instead of just number - Improve notification system for blocked calls - Add support for blocking spam text messages ## Newest reviews (18 of 315) ### 2/5 — It doesn’t work *2026-08-19, version 6.1.0 (1101)* Still get scam call ### 2/5 — Keeps crashing *2026-06-29, version 6.1.0 (1101)* It’s 6/29/26 and there hasn’t been an update for over a year. App won’t open at all. Keeps crashing. Unknown if it’s actually blocking scam calls. Uninstalling now ### 2/5 — Old is better *2026-06-09, version 6.1.0 (1101)* Can’t scam calls ### 1/5 — Useless *2026-06-05, version 6.1.0 (1101)* Why does this app exist if it’s no longer functional ### 1/5 — Garbage *2026-06-03, version 6.1.0 (1101)* Hasn’t blocked a single scam call yet. ### 1/5 — USE T-LIFE INSTEAD *2026-05-27, version 6.1.0 (1101)* this app doesn’t work anymore; they have done away with it. i called support and they said that “scam shield” is all in the t-life app now, in its settings. ### 1/5 — Doesn’t work *2026-05-11, version 6.1.0 (1101)* The app won’t open at all! It just flashes then closed back out. I’ve been getting spam calls 6 times a day ### 1/5 — Crashed *2026-05-01, version 6.1.0 (1101)* Crashed ### 1/5 — Immediately closes *2026-03-27, version 6.1.0 (1101)* App immediately closes ### 1/5 — Does not cover prepaid plans *2026-03-27, version 6.1.0 (1101)* Call control should be delivered to all customers no matter plans ### 1/5 — No help *2026-03-25, version 6.1.0 (1101)* Does not help look up who’s calling ever! ### 1/5 — Dead app *2026-03-23, version 6.1.0 (1101)* Was useful when it was around. But now it’s abandoned ### 1/5 — Doesn’t block scam calls *2026-03-18, version 6.1.0 (1101)* I get so many scam calls a day. T-Mobile blocks one very seven day,so annoying ### 1/5 — Don’t block numbers *2026-03-18, version 6.1.0 (1101)* Don’t work ### 1/5 — Doesn’t work *2026-03-17, version 6.1.0 (1101)* Still get bs calls. Hot garbage this app is. ### 1/5 — Still getting spam!! *2026-02-20, version 6.1.0 (1101)* Every SINGLE day I’m getting the same callers and this app doesn’t block them at all ### 1/5 — I’m wasting money on this app *2026-02-14, version 6.1.0 (1101)* The scam calls still come all day long, it sends them to voicemail first they call right back and it lets them get through. I block the call they call from a new number it’s a repeat everyday. Where is the option to hang up on them I don’t want the voicemails of the scam calls either. At this point I’m going to delete this app and just use my do not disturb option on my phone and it’s free. ### 1/5 — Moved to T-Life, and doesn’t work *2026-02-08, version 6.1.0 (1101)* Tried to install this because of the high rating, but it comes out it says it moved to T-Life, forcing you to download and install the T-Life app, but you can’t just enable any scam protection there. It is just another tool for T-Mobile to force (sell) things down your throat. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-08-19, version 6.1.0 (1101)* Horrible doesn’t block anything and I’m not upgrading to get what should be free! ### 1/5 — Unbeneficial *2026-08-06, version 6.1.0 (1101)* It didn't protect anything at all when a person who was once very important to me got in my cloud and destroyed my privacy claimed the throne so this app does nothing or assisted with a mega sabatage. ### 1/5 — Why bother? *2026-07-29, version 6.1.0 (1101)* Crashes constantly on open. Still getting constant spam and bot calls. ### 1/5 — Crashes *2026-07-16, version 6.1.0 (1101)* Crashes within a second of opening. Worthless. ### 1/5 — Won’t open *2026-07-10, version 6.1.0 (1101)* After upgrading my iPhone it keeps crashing. This hasn’t been updated in over a year ### 1/5 — No Mint *2026-07-03, version 6.1.0 (1101)* Doesn’t work for t-mobile owned Mint mobile customers ### 1/5 — Crashes at launch *2026-07-01, version 6.1.0 (1101)* Crashes at launch. Was this app obsoleted? ### 1/5 — Keeps crashing *2026-07-01, version 6.1.0 (1101)* Does it need an update? Is it still relevant?? ### 1/5 — Fix it *2026-06-20, version 6.1.0 (1101)* It used to work ### 1/5 — App doesn’t work *2026-06-10, version 6.1.0 (1101)* Every time I try to open the app it closes right back. Was it deactivated? ## Most praised reviews (10 highest-rated) ### 5/5 — Almost Perfect *2026-07-29, version 6.1.0 (1101)* ScamShield usually comes up as one of the reasons I’m still at T-Mobile after the price rise and mandatory price change. Only complaint would be its incorporation into T-Life. Still works but requires some extra navigating. ### 5/5 — Thank you *2026-03-26, version 6.1.0 (1101)* Thanks ### 5/5 — Time saver *2025-12-29, version 6.1.0 (1101)* It helps save time to those annoying scam callers ### 5/5 — It isn’t perfect. But still gets the job done. *2025-10-22, version 6.1.0 (1101)* It works when it wants too. I’m just just over putting so much time into something like this. I need it to work when I need it. Not when it fdecides to work. ### 5/5 — Great App *2025-09-30, version 6.1.0 (1101)* Amazing AppIt Does The Job ### 5/5 — Best app for for some reason app is not working when I upgraded to iOS 26 *2025-09-25, version 6.1.0 (1101)* I recently upgraded to iOS 26, but for some reason, my device says Compromise device, even though it’s not malware. Can you fix this? ### 5/5 — Fun *2025-09-10, version 6.1.0 (1101)* Fun ### 5/5 — Love this App *2025-07-11, version 6.1.0 (1101)* I wouldn’t know what I would do without this app! Have had it for years and it works great, love I can do reverse number look up, block callers, spam , telemarketing calls ect! Thank you for a wonderful app 💯🙂 ### 5/5 — Exelente *2025-07-03, version 6.1.0 (1101)* Porque no dan completo por eso solo dos estrella ### 5/5 — If it’s not broken don’t fix it! *2025-06-29, version 6.1.0 (1101)* Why discontinue this app?! It was and still is better as a stand alone! But now, I have the inconvenience of going to the T-Life app (which is great for bill management) just to view my calls. Dislike the new change! Please bring this app back!! Scam Shield is worth five stars. However they discontinued it and force people to manage it through T-Life! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*