# T10 Robot Vacuum & Mop

> Remote control and smart planning for robot vacuum and mop devices. (iPhone/iPad app by Yunjing Intelligence Innovation (Shenzhen) Co., Ltd..)

- Source: https://appshunter.io/ios/app/t10-robot-vacuum-and-mop/id1547370251 (this page in markdown: same URL + `.md`)
- Developer: [Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.](https://appshunter.io/developer/1462004351)
- Category: Lifestyle
- Price: Free
- Rating: 1.40/5 from 32 App Store ratings · 69 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 53 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2021-04-20
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/t10-robot-vacuum-and-mop/id1547370251/reviews.md

## What is T10 Robot Vacuum & Mop?

Through the T10 Robot Vacuum & Mop APP, users can remotely control and unlock advanced functions for the robot.
Remote Control
Check the robot status at anytime from anywhere; remotely control robot to begin task; view robot cleaning path and cleaning information in real time.
Planned Cleaning
Users can choose which rooms to clean, number of cleaning times, mop moisture level and other options; design exclusive cleaning plans for different scenarios.
No-go Zones Management
Users can set no-go zones in APP for both vacuuming and mopping; the robot will automatically avoid these areas when cleaning.

## Key features

- Remote control of robot
- Real-time status and cleaning path view
- Customizable cleaning plans by room
- Adjustable mop moisture levels
- Set no-go zones for vacuuming and mopping

## Recent user reviews (10 of 69)

All indexed reviews: https://appshunter.io/ios/app/t10-robot-vacuum-and-mop/id1547370251/reviews.md

### 1/5 — Piece of Shi+

*2026-07-09, version 1.3.3*

Purchased 3 years. From day 1 it took a ridiculous amount of time to connect to WiFi. There have been no new app updates in a long time and the robot is nothing more than a dust collector that sits in a corner and causes me to resent it more and more every day. Furious to have spent well over $1000 and the product to be completely unusable. Disgraceful company for allowing developers to do absolutely nothing to resolve all of the complaints!!

### 1/5 — Narwhal has no integrity

*2025-07-13*

I could never trust this company & buy any of their robot vacuums ever again. I purchased their T10 robot a few weeks before I moved to a different state, so I couldn’t set up & test it immediately. When I finally settled & tried setting up my T10 & App - the Robot does not map & the app is not supported. Then I learned that they no longer support the Robot or the T10 app. I spent A LOT OF MONEY! I was past the return period. If a company simply abandons previous vacuums for new ones, I can’t buy anything from them. They are not trustworthy.

### 1/5 — Don’t buy their product seriously

*2025-01-24*

Their software and app update/support drops off shortly after they release a new flagship product (yearly). When your product starts to act up, there isn’t much you can do and warranty is over. Look at this app with its very basic ui and unstable connections. It hasn’t been updated in 2 years.

### 1/5 — Do not buy

*2024-10-20*

Do not buy this robot the pairing will work with 2.4 and then randomly stop. I have tried contacting them after using this for over a year but now they want me to pay extra cause the device stopped working one day. I only have roughly 50 cycles on my vacuum

### 5/5 — Perfect

*2024-05-18*

App and vacuum work perfectly without any issues, would recommend.

### 3/5 — Request App Modification/Improvement

*2024-04-12*

The app has been steadily declining. It worked well when first installed two years ago. However, the app name has changed from Narwhal, which isn’t fitting. This made it difficult to locate the app. I had to sift through all of my apps because the name Narwhal was no longer the name. In addition, the completion cannot be watched anymore. The app used to let me view the area where it has completed its job, but in the past couple of months it will not show it’s progress while completing task. If this is not fixed, I will be contacting corporate. I am that type of person.

### 5/5 — Works fine

*2024-04-08*

Works 100% fine, can control the robot from the app it’s great

### 1/5 — Device is great, BUT HORRIBLE APP

*2024-03-04*

This is what I find this app is lacking:
1. Ability to edit map, edit divisions among rooms, and adding names! No dinning room, no hallway, no family, only master and guess room…and on top of that, no way to creat a custom room name.
2. You can see (in the poor map) where the device is cleaning, but once it finished, there is no way to see the work done in the map.
3. Even though it makes some (poor) room divisions, when you want it to clean only certain rooms, the thing ignores the limits between rooms and goes pass it. Don’t know what’s the point in naming the rooms it the device will go and clean everywhere anyway.

Honestly, the T10 is great, but the app is so bad you can’t really make it work as it’s supposed to. Really sad.

### 1/5 — Regret this purchase

*2024-01-03*

Im good with tech. This is a terribly unreliable app

### 1/5 — Unable to connect

*2023-11-05*

App is seriously buggy, wont connect to the wifi, even when it’s on 2.5ghz and the help screen is blank 

Very port support

## Frequently asked questions about T10 Robot Vacuum & Mop

### What can I do with the T10 Robot Vacuum & Mop app?

The app allows you to remotely control your robot vacuum and mop. You can start cleaning tasks, monitor the robot's status and cleaning path in real-time, and set up customized cleaning plans for different rooms and scenarios.

### How does the planned cleaning feature work?

With planned cleaning, you can select specific rooms for the robot to clean, choose the number of cleaning passes, and adjust the mop moisture level. This lets you create personalized cleaning schedules tailored to your home's needs.

### Can I prevent the robot from cleaning certain areas?

Yes, the app features a no-go zones management system. You can define specific areas on the map where you do not want the robot to vacuum or mop, ensuring it avoids restricted spaces.

### Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or advertisements.

### What are the benefits of using the app for my robot vacuum?

The app provides convenient remote control, allowing you to manage cleaning from anywhere. It also offers advanced customization options like scheduled cleanings and no-go zones, leading to more efficient and personalized floor care.

## Version history (last 5 releases)

### 1.3.3 — 2023-01-10

Fixed some bugs and improved user experience.

### 1.3.1 — 2022-09-19

Recent updates:
- Optimize the network connection of iOS devices, and change the connection method to robot WiFi connection.
- Country options added Canada.
- The room area unit changed to square feet.

### 1.2.1 — 2022-06-10

What's new:
Added new scheduled cleaning function, enabling the robot to clean at scheduled time.
Optimized language localisation.
Added instruction titles for network configuration.
Bug Fixes: Improved user experience.

### 1.2.0 — 2022-05-27

What's new:
Added new scheduled cleaning function, enabling the robot to clean at scheduled time.
Optimized language localisation.
Added instruction titles for network configuration.
Bug Fixes: Improved user experience.

### 1.1.3 — 2021-08-20

What's new:
Added new scheduled cleaning function, enabling the robot to clean at scheduled time.
Optimized language localisation.
Added instruction titles for network configuration.
Bug Fixes: Improved user experience.

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## More apps by Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

- [云鲸智能](https://appshunter.io/ios/app/id1462004352)
- [Narwal](https://appshunter.io/ios/app/narwal/id1636748263)

All apps by Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.: https://appshunter.io/developer/1462004351

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*