# TA Assistant — user reviews

> 21 indexed App Store user reviews of TA Assistant by XiaMen Teco Electronic Technology Co., Ltd., rated 1.50/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/ta-assistant/id1170333558/reviews
- App overview in markdown: https://appshunter.io/ios/app/ta-assistant/id1170333558.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (8 of 21)

### 1/5 — Can’t connect with iPhone SE 2020

*2021-05-03, version 1.1.6*

I have trouble connecting with my iPhone either direct connection or LAN mode. Please help me solve this problem. Thank you

### 1/5 — No se puede conectar con el dispositivo

*2021-04-07, version 1.1.6*

No se puede configurar

### 1/5 — Never connects

*2021-01-09, version 1.1.6*

Binding doesn’t work. At first it can’t bind. After a while it says it’s bound already, which it’s not. A piece of junk software. When I ordered the hardware, I thought “great, comes with an app”. It’s useless. The whole ZKTeco “solution”. Stay away from it

### 1/5 — ?

*2020-06-30, version 1.1.6*

How can i enter WiFi name in app?

### 1/5 — No puedo conectarme

*2020-01-26, version 1.1.2*

Tengo un biometrico D1, He seguido el manual de conexión vía WLAN con el puerto por default, la IP verificada en el dispositivo, el ID de administrador y al hacer el “Bind Device” me aparece el mensaje “Connection Failed, please connect later”.
De igual forma con el hotspot no logró vincularme directamente.

### 1/5 — Crashes

*2019-10-31*

Doesn’t download reports

### 1/5 — Minimally functional

*2018-09-21*

This app is minimally functional just like the hardware it accompanies.  There is so much more that could be done, but it just isn’t there.

### 1/5 — Unable to bind to device

*2018-06-28, version 1.0.9*

Currently using D2 Device by ZKTeco. 

Upon binding with device it fails to connect.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t connect via app to my TA terminal

*2025-09-09, version 1.1.6*

I’ve try it many times with any custom WiFi ssids name and any other condition but all isn’t worked

### 1/5 — No sirve la app

*2025-08-10, version 1.1.6*

Si hubiera sabido que no servía la app ,, que no descarga los reportes directo al celular ,,, no compro el equipo … mala compra

### 1/5 — s

*2024-06-09, version 1.1.6*

please update your system

### 1/5 — Doesn’t Work

*2024-03-15, version 1.1.6*

Cant bind and cant get files as advertised. Please update app to make it function properly.

### 1/5 — Cannot export report from app

*2024-03-14, version 1.1.6*

Report cannot export no matter remotely or on site

### 1/5 — No se descargan los reportes

*2023-10-31, version 1.1.6*

Buen día, ya tienen como 1 mes que ya no puedo descargar los reportes.

### 1/5 — No sirve

*2023-10-03, version 1.1.6*

A la hora de tratar de descargar el reporte no lo hace,

### 1/5 — Se cierra

*2023-07-10, version 1.1.6*

Se cierra la app a la hora de querer descargar el reporte

### 1/5 — Useless

*2023-02-07, version 1.1.6*

Useless app device a waste

### 1/5 — Apps not working at all

*2022-10-20, version 1.1.6*

Can’t even connect

## Most praised reviews (3 highest-rated)

### 5/5 — 👍

*2021-05-19, version 1.1.6*

Все отлично, только поправите интерфейс при включённой тёмной теме(не видны некоторые элементы)

### 5/5 — Remote connection

*2019-02-10, version 1.0.9*

Please add hostname support. I need to view the reports remotely when I am not home to monitor employees so I forwarded the port in my router. When I enter the hostname which resolves to my router WAN address it says format “IP format does conform to the rules”

### 3/5 — Pls upgrade the apps

*2023-11-25, version 1.1.6*

Cannot support to iso10, pls upgrade the apps, tq

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-03.*