# Tabiko: Japan Travel Concierge — Make your travel magical > Personalized chat-based travel concierge for planning and support in Japan. (iPhone/iPad app by FAST JAPAN INC..) - Source: https://appshunter.io/ios/app/tabiko-japan-travel-concierge/id1208358502 (this page in markdown: same URL + `.md`) - Developer: [FAST JAPAN INC.](https://appshunter.io/developer/1208358501) - Category: Travel - Price: Free with in-app purchases - Rating: 4.39/5 from 54 App Store ratings · 67 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 36 MB - Languages: English - Released: 2017-03-02 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/tabiko-japan-travel-concierge/id1208358502/reviews.md ## What is Tabiko? Planning a trip to Japan? Get the most out of it with Tabiko, your personal travel concierge. With 300,000+ downloads since 2017, this 4.9 star rated app offers chat-based help for everything in Japan. Let us help plan your trip and make it your most memorable one yet. From Tokyo to Kyoto and everywhere in between, travel in Japan with Tabiko! Our concierges will provide you with the highest level of support to help make your trip to Japan easy and magical. We guarantee that you will get professional and friendly service all the time! ■ Tabiko's Chat Concierge Services Tabiko’s chat-based service connects you with real concierges who can answer any questions about travel in Japan. From creating customized travel plans to assisting you in making reservations, our concierges are here to fulfill all of your travel related needs! Sightseeing: Discover the best sightseeing spots all around Japan to make your trip truly unforgettable Hotels/Airbnb: Find and book at a hotel or Airbnb that meets all of your budget, location, and style needs. Restaurants: Make reservations at the perfect restaurant for you, from the best local cuisines to restaurants that serve your favorite foods from home Shopping: Get recommendations on the best places to shop around Japan Transportation: Find the fastest train and bus routes around Japan and get help with all of your transportation reservations Events and Activities: Discover the most popular events for every day of the year and even reserve local activities such as kimono rentals, tea ceremonies, etc. Wifi/SIM: Get up-to-date information on free Wifi access areas and rental Wifi devices Language Translation: Receive instant assistance from our concierges to help bridge the language barrier ■ Supported Languages ・English ・繁體中文 ・简体中文 ■ Opening Hours 10AM - 7PM Japan Standard Time ■ Contact We strive to provide customers with the best quality and satisfaction. If you have any questions or comments about the app, please feel free to reach out to us at: support@tabiko.com ## Key features - Chat-based concierge support - Customized travel plan creation - Hotel and Airbnb booking assistance - Restaurant reservation help - Transportation planning and booking - Sightseeing recommendations - Event and activity booking ## Pricing and in-app purchases Base price: Free. **One-time purchases** | Purchase | Price | Type | | --- | --- | --- | | 10 Star Rewards | $8.99 | one-time | | 20 Star Rewards | $16.99 | one-time | | 30 Star Rewards | $24.99 | one-time | | 1 Star Reward | $0.99 | one-time | | 5 Star Rewards | $4.99 | one-time | | 3 Star Rewards | $2.99 | one-time | | 15 Star Rewards | $12.99 | one-time | | 100 Star Rewards | $89.99 | one-time | | 2 Star Rewards | $1.99 | one-time | | 50 Star Rewards | $40.99 | one-time | ## Recent user reviews (10 of 67) All indexed reviews: https://appshunter.io/ios/app/tabiko-japan-travel-concierge/id1208358502/reviews.md ### 1/5 — Unresponsive *2025-03-31, version 5.2.0* No acknowledgment of communication. Many ghost “concierges” ### 1/5 — No response 🥺 *2022-11-15, version 5.2.0* Used to be a free app , helped me to book an inn in Ine , kyoto in 2017, but there are no replies to my queries now… guess they are expecting some fees . 1star ### 3/5 — Cannot clear the notification dots *2020-02-26, version 4.0.1* This app is quite useful but lacks some improvements. ### 1/5 — Waste of Time for reservations!!! *2019-09-27, version 3.16.0* I had a four day conversation going repeatedly asking them to book me reservations close to my hotel and they kept delaying and after 5 days i have no reservations! HUGE LET DOWN! Don’t waste your money! ### 5/5 — Amazing *2019-08-28, version 3.11.2* I like that this app helps people who travel to Japan get real info about the places they want to visit. Especially latest information which you may not get from the internet. You would usually get quick responses and concierges are super friendly! And I also love the fact that you can watch tabiko tv where concierges post videos about places all around Japan. ### 5/5 — Excelente herramienta / excellent tool *2019-06-23, version 3.9.2* I had doubts before I used it. It was an excellent tool to deal with the near impossible communication with most of the high end restaurants in Tokyo. The team of Tabiko not only help with it but also give some advise. Tenia dudas antes de usar este servicio. Fue una herramienta excelente. Muy util para comunicarse con los restaurantes de alto nivel en Tokyo ### 2/5 — Worked well until it didn’t *2019-05-17, version 3.6.7* Worked well in the beginning. But then I got signed out for some reason and couldn’t sign back in. Tried to reset password but it took forever to get the reset password email and even when I finally received the email and tried the reset my password the app just doesn’t do anything. You press ‘ok’ or log in and nothing happens. ### 5/5 — Awesome *2019-03-04, version 3.3.0* Very helpful and I wish more people knew about this app when traveling. Our concierge was able to help us find restaurants, make reservations, and give us more info on events. I feel like this app would be great for anyone traveling who doesn’t know the language well. ### 5/5 — 服务一流，望保持！ *2019-02-27, version 3.2.2* 高效，热情，认真，负责！ ### 5/5 — Amazing App! *2019-02-12, version 2.2.17* I can’t believe the amazing service I’ve just received with this app. I had some tricky questions about the best type of travel for my trip. I sent Mika my itinerary and she reviewed it and answered everything for me. I’ve heard a lot about the Japanese friendliness/service and I’ve experienced it already and I haven’t even arrived in Japan yet!! ## Frequently asked questions about Tabiko ### What does Tabiko do? Tabiko acts as a personal travel concierge for trips to Japan. It provides chat-based assistance from real concierges to help you plan your itinerary, book accommodations and restaurants, find sightseeing spots, and arrange transportation. The app aims to make your travel experience in Japan easy and memorable. ### What kind of help can I get from Tabiko's concierges? You can receive help with a wide range of travel needs, including creating customized travel plans, booking hotels or Airbnbs, making restaurant reservations, getting shopping recommendations, finding transportation routes, booking events and activities, and even getting assistance with language translation. They also provide information on WiFi and SIM card rentals. ### Is Tabiko free to use? The app itself is free to download and use. However, the concierge services provided through chat are a paid feature, indicated by the 'free with in-app purchases' monetization model. You will likely incur costs for the personalized assistance and bookings made through the app. ### What are the operating hours for the concierges? The concierges are available from 10 AM to 7 PM Japan Standard Time. This ensures that users can get support during typical business hours in Japan for their travel planning and on-the-ground needs. ### Who is Tabiko for? This app is designed for anyone planning a trip to Japan who wants a personalized and convenient way to organize their travel. It's particularly useful for those who want expert advice on sightseeing, dining, accommodation, and transportation, and who appreciate having a dedicated concierge to assist them. ## Version history (last 5 releases) ### 6.1.0 — 2026-06-02 - Enhanced transportation service recommendations (Flights, Rental Cars, Camper Vans) - Bug fixes and performance improvements ### 6.0.0 — 2026-05-11 - Added a feature to recommend transportation service booking websites - Added an account deletion feature - Bug fixes and performance enhancements ### 5.2.0 — 2022-03-11 - Bug fixes and app enhancements - Added the "Sign in with Apple" feature ### 5.0.2 — 2020-04-14 - Bug fixes and app enhancements ### 5.0.1 — 2020-03-18 Tabiko concierge service came back again! ## Related topics [takkyubin](https://appshunter.io/ios/topics/takkyubin) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*