# TackTack: Buy&Sell Equestrian — user reviews

> 67 indexed App Store user reviews of TackTack by TackTack, rated 4.30/5 from 104 ratings.

- Source: https://appshunter.io/ios/app/tacktack-buy-and-sell-equestrian/id1571598625/reviews
- App overview in markdown: https://appshunter.io/ios/app/tacktack-buy-and-sell-equestrian/id1571598625.md
- Rating breakdown: 5★ 80 · 4★ 7 · 3★ 3 · 2★ 0 · 1★ 14

## Newest reviews (15 of 67)

### 4/5 — Share link

*2025-08-28, version 4.6.3*

Love this app but the share link when sending items requires you to download the app. Really hope this gets fixed!

### 3/5 — Links not working

*2025-07-15, version 4.6.3*

App works great and is very useful for selling equestrian gear, however, only shows logo when opening the app no matter how I try to get onto it

### 4/5 — Love this app but I can’t use it

*2025-02-09, version 4.6.3*

Please fix the bug making a user name..

### 4/5 — Please fix opening the links!

*2024-08-02*

I love this app and use it to both buy and sell stuff, but in a recent update something happened to the accessibility of specific items when sending to a friend for example. I keep trying to send someone horses and saddle pads from TackTack, but every time either of us opens the link we get taken to safari and then the App Store and the link is lost in the process. I love this app so please fix this! (It’s the same when you get a message from someone through the app.
p.s the people this happens with also have TackTack and ive tried with multiple different people but the links no longer work

**Developer response:** Thank you so much for your feedback and for being a loyal TackTack user! We sincerely apologize for the inconvenience you experienced with the deep linking issue when sharing items. We understand how frustrating that must have been.

The good news is that we've addressed this problem in our latest update. The deep linking issue has been fixed, so you should now be able to share items with your friends without any problems.

We'd really appreciate it if you could update your review to reflect these improvements. Your updated feedback would go a long way in helping us grow the TackTack community and ensure others enjoy the app as much as you do. Thank you for helping us make TackTack better!

### 4/5 — Not a fan of most recent update

*2024-06-23*

I’ve always loved this app but it seems that the most recent update made it so I have to click on an item to see the price, instead of it being visible while browsing a category. I find that very frustrating and time consuming and it honestly makes me not want to use the app anymore.

**Developer response:** Thank you for your feedback and for being a valued user of our app. It sounds like you might have the zoom feature enabled on your phone, which can sometimes affect the display settings. I can assure you that all pricing information is still visible while browsing categories, and this aspect has not changed with the recent update.

If you continue to face any issues or need further assistance, please don't hesitate to reach out to our support team. We're here to help!

Best regards,

### 5/5 — First Experience Was GREAT!

*2024-04-09*

After looking for months for the right saddle for my filly, I found one on TackTack.  The app worked well and facilitated a seamless transaction and communication with the seller.   Julie at TackTack provided great customer service when I experienced a log on issue.

### 5/5 — Great Experience

*2024-03-27, version 4.4*

Made looking for a saddle so much easier! So nice to be able to browse, find something that may work and then have a trial period.

### 5/5 — Great products & deals

*2024-03-14, version 4.4*

Happy to have this app, don’t know what I would do without it.

### 5/5 — Great app!

*2024-02-19, version 4.4*

Tacktack is best equestrian market place! I was able to sell my saddle within a week, and the customer service was super friendly and helpful 💕
Thank you!

### 5/5 — Bought a saddle

*2024-02-17, version 4.4*

Bought a great saddle including a trial. Super easy and great communication. Highly recommend!

### 5/5 — 5 starts!

*2024-01-26*

Had the best experience with a CWD saddle. Bought it from Prelovesaddle and they were extremely professional, accommodative and knowledgeable. Would definitely come back to check other products!

### 5/5 — A Must-Have for Equestrian Gear!

*2023-12-30*

I’m thrilled with this app! It offers a wide range of high-quality equitation gear, all in an easy-to-use interface. The detailed descriptions and high-resolution images make shopping a breeze. Julien from the customer service is top-notch. Highly recommended for all horse riding enthusiasts!

### 3/5 — Love the app but recent problems

*2023-12-02*

Love the app have been using it when it was a website. But recently here has been sim log in problems and there is no place to get customer support. I keep trying to log in but it won’t let me and says this log in is linked to a different account like I’m trying to make a new account.

**Developer response:** Hello there,

Thank you for sharing your experience :-)
We're sorry to hear about the login troubles you've been experiencing recently. 
If you're encountering a message that your login is linked to a different account, it's possible that you may have initially created your account using a social media platform like Facebook or Google. This can sometimes cause confusion when trying to log in directly with your email.

To resolve this issue and for any other assistance, please don't hesitate to reach out to us at hello@tacktack.co or via the chat feature in our app. Our customer support team is always ready to help you with any queries or concerns you might have.

We value your support and are committed to ensuring a smooth and enjoyable experience on tacktack.

The tacktack Team

### 5/5 — Great experience buying a saddle

*2023-12-01*

Great experience recently buying a used saddle here. A trial was included and the price I found was better than I could find elsewhere. Shipping was fast and customer service was super responsive! Will definitely use the app again!

### 5/5 — Great customer service

*2023-11-22*

After purchasing a bridle, for some
Reason I was logged out of my account via app on my phone… when I had tried to log in with what I thought were my credentials, it said an account could not be found, so then I used the credentials saved on my Phone which worked however to another account.  I emailed my dilemma to customer service and they responded that day and have been in great correspondence since!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs work

*2025-04-30, version 4.6.3*

The app is has a poorly designed interface and is not user friendly. I tried to go with it anyways. But the final straw for me is this: The company will place a 1 star review on your profile if you cancel a sale. Totally inappropriate. I understand wanting to discourage cancellations but accidents happen and it doesn’t make sense to penalize by wrecking my rating. Now I will likely never make a sale because it shows a low rating near my username. How exactly does that benefit you tacktack?

### 1/5 — I give up

*2025-01-16, version 4.6.3*

Just wrote an entire review about how much time I wasted trying all my emails and passwords and even trying to reset my password just for it to say my login “may” have been deleted even though I’m still getting notified about my items I’m trying to sell. I think it’s stupid, just use marketplace or OfferUp.

### 1/5 — i still haven’t got my money!

*2025-01-10*

the app itself is frustrating for me. it’s filled with glitches and i don’t receive notifications on my phone so unless i check my messages every day i have no idea if someone’s trying to contact me. tacktack uses the company stripe to handle payments, and it’s awful. i sold an item months ago and tried to change the credit card linked to my account (i have a different card than the one i originally signed up with) and i couldn’t switch cards without having my previous card number! i emailed a tacktack representative for 10 days back and forth about this issue before she told me she couldn’t help me and i had to email stripe. months later, i am still trying to get my $50 from stripe.

**Developer response:** Thank you for sharing your feedback. We understand how frustrating it can be to face login issues. It seems that your account was created using Google Sign-In, which requires using the same method to log back in. Unfortunately, we don’t have access to reset Google passwords, as this is managed by Google itself. 

We’re always here to assist with any issues directly related to our platform, and we hope you’ve been able to recover your password in the meantime. If you need further guidance or have any other concerns, please don’t hesitate to reach out to our support team :-)

### 1/5 — Loved now hate

*2025-01-02, version 4.6.3*

This app is great, when it works. And it typically doesn't, i have tried everything i can think of and nothing works i am now unable to log in on my computer as well and have been unable to reach a support term. I would give 0 stars if i could.

### 1/5 — “Can’t get past the firewall”

*2024-10-14, version 4.5.3*

I won’t have an app that tells me I need to disconnect from my internet and use cellular because it can’t get past the firewalls. It was ok to download but making an account needs no firewalls? No thank you!

### 1/5 — Won't let me register

*2023-07-05, version 3.1*

The app won't let me register I've tried over and over

### 1/5 — Hate the App website was awesome

*2023-04-15, version 2.9*

I loved the website user friendly and easy to use   globally as I’am in Canada. App not so much, have yet to have any success using it, especially because I’m in Canada. I bought several things off the website before and was hoping to sell, but the app is not user friendly.

### 1/5 — wouldn’t let me list

*2023-03-10, version 2.4*

wouldn’t let me list anything. kept saying error and null.

### 1/5 — Bring back web version!

*2022-07-06*

I hate the new app. The listing process is clunky and it’s not possible to edit live listings. It cuts off pictures in the actual listings and won’t allow zooming in or expanding. I hate that it uses a third party for bank transfers now. I also hate that everything is reliant on the app’s notifications instead of emails. Tack Tack used to be my favorite place to buy and sell, but I won’t use it anymore now that it’s just the app.

**Developer response:** Hey "msg333"! 
Thank you for your feedback :-)
It's a lot of "hate" in one review! 
- You can edit your listing. Just swipe left and tap "edit"
- Since we are not a bank or a payment processor, we have to use a third party for bank transfer... We use Stripe which is used by millions of companies (like amazon for instance). And we used also Stripe with the website :-) 
- You also receive email notifications on top of the app notification
But we hear you and want to make peace. The website version is coming soon! 
Thank you :-)

### 1/5 — If it ain’t broke don’t fix it.

*2022-05-30, version 1.1*

Terrible transition from the website to the app. I can’t see any of my listings, half the time the search doesn’t work and I can’t click on any of the photos to enlarge what I’m looking at. Please just bring the site back!

## Most praised reviews (10 highest-rated)

### 5/5 — good selection, deals & reliable

*2026-07-02*

I’ve used TackTack to buy and sell - it’s always easy reasonably priced if not great deals.  I’ve asked a couple of questions of the folks who run it over the years and they are always quick to respond and very helpful.

### 5/5 — love it!!

*2025-12-28, version 4.6.3*

i love this app for buying and selling used tack. the customer service is amazing. it is safe with transactions, i’ve never had any issues. only issue is i don’t get notifications even though i have them turned on causing me to miss messages from interested buyers. but overall a great app for buying and selling tack!

### 5/5 — Exactly what the equestrian community needs!

*2025-12-09*

I’m a big fan of this app, it’s very easy to post as a seller and easy to find things as a buyer. Their customer service is really responsive too. I am over trying to buy and sell on facebook and with all the scams out there these days it’s nice to have a trusted platform to sell on.

### 5/5 — Equestrian Necessity!

*2025-09-18, version 4.6.3*

A great resale app for equestrians to buy and sell their stuff. It’s well organized and has lots of goods. I’ve also had great success reselling stuff I don’t use. I’m glad riders have such a great online marketplace!

### 5/5 — tacktack

*2025-07-10, version 4.6.3*

such a great place for buying and selling only equestrian items!! customer service is also very helpful and responds quite quickly!

### 5/5 — Redownloaded it a million times

*2024-12-20*

I have deleted and redownloaded several times and the app continues to crash and give me a white screen. I love this app and I’m sad I’m unable to open it. I also have several unread messages that I am unable to open. Pls help

**Developer response:** Thank you for your feedback and for being a valued member of our community. We understand how frustrating this situation might be. After reviewing your account, we noticed that it has been temporarily suspended due to a violation of our guidelines. As sellers, it’s important to honor orders to ensure the best experience for our buyers. 

We’d love to assist you in resolving this issue and getting you back on track! Please reach out to our support team directly, and we’ll guide you through the steps to address this matter. We’re always just one click away to help. Thank you for understanding!

### 5/5 — Secure & effective

*2024-09-23, version 4.5.2*

Great way to sell tack with security and peace of mind for both buyer and seller

### 5/5 — Great place to buy and sell tack

*2024-09-19*

The app is very user friendly. I bought a saddle and sold a saddle on Tack Tack and highly recommend. They make the process very easy and you can find about everything on their site.

### 5/5 — Love this app!

*2024-07-01, version 4.5.1*

I have kids that ride and it’s such an expensive sport!  It’s amazing to have this tool to resell and buy gear as they grow.  Fantastic customer support too!!

### 5/5 — Fantastic platform

*2024-04-09, version 4.4*

I love how user friendly this app is and the safety features it offers for buyers! Have not sold anything on this app yet so can not speak to that.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
