# Taco Bell Fast Food & Delivery — user reviews > 2,554 indexed App Store user reviews of Taco Bell Fast Food & Delivery by Taco Bell, rated 4.70/5 from 1,136,164 ratings. - Source: https://appshunter.io/ios/app/taco-bell-fast-food-and-delivery/id497387361/reviews - App overview in markdown: https://appshunter.io/ios/app/taco-bell-fast-food-and-delivery/id497387361.md - Rating breakdown: 5★ 952,965 · 4★ 91,843 · 3★ 32,055 · 2★ 12,957 · 1★ 46,344 ## What do users think of Taco Bell Fast Food & Delivery? Overall sentiment: negative **Pros** - 🚀 Convenient ordering - 🔒 Secure payment options - 👍 Customizable orders - 🚀 Rewards program **Cons** - 🐛 Buggy and glitchy app - 🤔 Inconsistent store experiences - 👎 Overpriced menu items - 🤦‍♂️ Poor customer service - 🤷‍♀️ Confusing order process **Commonly reported bugs** - Login/password reset issues - Orders not syncing with stores - Incorrect order fulfillment - Checkout process failures **Most requested features** - Add ability to cancel orders - Improve location detection - Streamline order customization - Integrate coupons and discounts ## Newest reviews (20 of 2,554) ### 2/5 — Update app aug 2026 *2026-08-25, version 10.0.3* This latest update is not good. The previous app was way easier to order from and handle payments. Go back to the old version this one is not good. ### 3/5 — Update sucks *2026-08-25, version 10.0.3* Not seamless like before. Says added box to cart but then the screen with customizations remains and the X out doesn’t respond. Have to close whole app to get back to menu. Some Rewards aren’t adding to cart after adding item selected THROUGH the reward. ### 2/5 — APP GONE BAD TO WORSE *2026-08-25, version 10.0.3* With all these large icons, one has to scroll 10 times to get to Pepsi in drink!! Such a horrible user experience!!! ### 1/5 — CONFUSING *2026-08-25, version 10.0.3* Horrid ### 1/5 — Hate the new design *2026-08-25, version 10.0.3* Did a monkey with no thumbs make this? Worst UI I’ve ever seen. Bring back the old app ### 2/5 — Nice UI, Overlooked UX. *2026-08-25, version 10.0.3* The new design is nice. Interacting with the app now, pain points. 1. Searching for your address in the big modal, it’s just a frosted glass box that doesn’t populate addresses that match as you’re typing. 2. Ordering delivery has issues. Make a delivery, you see the map of where you ordered, but if you close out of that screen, you won’t be able to track your order anymore. Forced closed the app, and there’s nowhere for me to track my order. 3. Typing delivery instructions isn’t good either. Tap the input space area to bring the keyboard up, but you won’t be able to see what you’re typing because the UI screen isn’t dynamic. 4. Can’t verify your phone number; tried three times. Sent a code to my phone, and it never was received despite seeing my last four digits in the phone number field. If I order through the app again, I gotta be desperate or super hungry to do it again. ### 1/5 — Not a huge fan of the app redesign *2026-08-25, version 10.0.3* The new user design isn’t my favorite. The previous one was much better in terms of aesthetic and user friendliness. This new design is also missing the new menu item section. ### 1/5 — HORRIBLE UPDATE *2026-08-25, version 10.0.3* This new app is so horrifically bad. There is no way this was tested and approved by actual humans. GO BACK TO THE OLD LAYOUT. ### 1/5 — Broken *2026-08-25, version 10.0.3* The latest update has introduced a serious privacy problem. The Taco Bell app now effectively requires Location Services to place a pickup order. With location permission disabled, manually searched restaurants are falsely shown as “Closed,” even while their listed hours show they are open. I tested this while physically standing inside an open Taco Bell: enable location permission and mobile ordering immediately works; disable only location permission and the same restaurant is suddenly reported as closed. This appears to directly violate Apple App Review Guideline 5.1.1, which states that apps “may not require users to enable system functionalities (e.g. … location services …) in order to access functionality [or] use the app.” Location is not necessary here—I can manually search for and select the restaurant where I want to order. Disabling ordering and misleadingly labeling open restaurants “closed” unless I surrender my location is unacceptable. I have reported this behavior to Apple for App Review compliance. ### 1/5 — Bring back Fresco style on the app! *2026-08-25, version 10.0.3* 0 stars till you bring back fresco style on the app. It’s insane that you took off the ability to easily remove dairy and actually swap it out with pico without an up charge. No consideration for the Taco Bell fans with dairy allergies or people just looking to decrease their fat intake. ### 1/5 — NOT WORKING - every store shows as closed *2026-08-25, version 10.0.3* this is crazy, i can’t order anything for pickup or delivery, every store is showed as closed, across the country, not just locally. There’s something wrong. I’m running the latest iOS on an iphone 16 pro ### 1/5 — Tracker gone *2026-08-25, version 10.0.3* Why would you remove the tracker? If the app hibernates to save RAM then you can’t track your order, it’s insane ### 1/5 — Bring back fresco! *2026-08-25, version 10.0.3* Like everyone has said, the new design may be colorful, but it’s a huge step backwards in usability over the old one. And bring back the fresco button! ### 1/5 — TERRIBLE UPDATE- UNUSABLE *2026-08-25, version 10.0.3* The app was recently updated not sure why, but not there’s too much fluff, doesn’t load and it’s basically unusable at this point. ### 1/5 — New update deleted search *2026-08-24, version 10.0.3* There’s no way to search the app for the items I want to purchase. In order for my rating to go up search needs to be re-implemented. ### 1/5 — Unable to order. *2026-08-24, version 10.0.3* Every time i’ve wanted to order before the new update the app worked perfectly. Ever since said update has came out, i have not been able to order pickup or delivery and some days i really crave taco bell, please fix this! ### 1/5 — Slow *2026-08-24, version 10.0.3* It’s faster just going through the drive through. ### 1/5 — Update is trash, was perfectly fine before *2026-08-24, version 10.0.3* . ### 1/5 — Ruined the app *2026-08-24, version 10.0.3* I used to use this app all the time, but the recent update completely broke it. The new interface feels like someone tried to force a clunky tablet layout onto an iPhone without testing it on a phone screen. Finding anything takes three to four extra taps now, and the huge graphics force you to endlessly scroll just to view basic menu items or pick a drink. To make matters worse, essential features like the search bar, the new items tab, and quick customization toggles like Fresco Style were completely removed. On top of the missing features, the app constantly defaults to the wrong location, drops saved payment methods, and wipes saved customizations. The old layout was simple, fast, and intuitive. This replacement is overstimulated, buggy slop. I would rather order in person than fight this interface. Please bring back the old layout. ### 1/5 — New App Update *2026-08-24, version 10.0.3* The new app update is horribly bad. It is extremely non user friendly, and I have had many issues trying to place orders and haven’t done it once since this update. Please get the new app fixed. You can find many reviews online about the various issues people are experiencing such as no search, icons being too big, and orders being impossible to place due to payment issues and error messages such as “item not available”, which doesn’t even show what isn’t available once it takes you back. ## Most critical reviews (10 lowest-rated) ### 1/5 — New design stinks *2026-08-25, version 10.0.3* Navigating the menu is way worse, no search function, just an awful update. ### 1/5 — Location *2026-08-25, version 10.0.3* Doesn’t let you got past the location option for pickup. Tried about 6 times already. ### 1/5 — Terrible New app broken *2026-08-25, version 10.0.3* App doesn’t work. I can’t get my taco Tuesday fix. Open app and it asks me to select a Taco Bell location, okay no problem. I select my nearest Taco Bell. It then has a pop up with “Heads up!”, and I confirm to “keep current location”. Very next pop up is asking me to choose my Taco Bell location again and I end up stuck in an infinite loop and unable to order on app. ### 1/5 — New app update *2026-08-25, version 10.0.3* Actually so horrendous. Impossible to use ### 1/5 — Worst app update ever *2026-08-25, version 10.0.3* The most recent app update has completely ruined this app. No search button, has wiped out my previous orders, no recollection of my previous favorites. No way to find your categories. Completely counterintuitive way to customize items. All around a total and utter disaster. ### 1/5 — Broken app *2026-08-25, version 10.0.3* App is missing menu items. It’s much more inconvenient to use since the update. ### 1/5 — App update *2026-08-25, version 10.0.3* Who the f asked to update the app .... last version was very easy to use. Now everything is flashy and hard to get the things .... one thing if its already beautiful dont ruin it. ### 1/5 — Can’t order after update *2026-08-25, version 10.0.3* Won’t let me order. ### 1/5 — App interface is bad *2026-08-25, version 10.0.3* The Taco Bell app makes it so hard to cancel orders that are placed at the wrong location, and for some reason they don’t automatically assign the pick up to the closest location. I hate this app so much. ### 1/5 — Updated App Sucks *2026-08-25, version 10.0.3* Prior to the update, everything was always great, very easy to manage and maneuver. I was able to use any of my offers/rewards with no issues whatsoever. Then comes the update, for every single order I try placing on the app, it gives me an UHOH notification saying it’s unavailable. This is for every single item I try to order online, granted this is at every single place I’ve tried to purchase from online through the app. None of my rewards/offers are “eligible” even if it’s listed as properly as possible. I do it exactly as is, and still nothing. I used to love ordering online through the app just to save time when coming in. But this has turned me off from even going as often anymore. ## Most praised reviews (10 highest-rated) ### 5/5 — Good Service *2026-08-24, version 10.0.3* We really enjoyed eating the meal and service at the Taco Bell. ### 5/5 — Update broke Apple Pay *2026-08-15, version 10.0.3* Latest update broke Apple Pay. Payment not authorized. ### 5/5 — Design Refresh is A+++++ *2026-08-14, version 10.0.3* The app was always pretty easy to navigate, but the interaction for adding to cart always messed me up, I would often think I added something but miss the last step. The redesign is good looking and easy to use. That can be tough at a big company with a mature product. Well done. ### 5/5 — taco bell taco bell taco bell💞 *2026-08-04, version 10.0.0* i💗tacobell ### 5/5 — Amazing redesign!!! *2026-08-04, version 10.0.0* The new app design is amazing!!! ### 5/5 — It do order food from taco bell. *2026-08-03, version 8.90.2* It do order food from taco bell. ### 5/5 — ye *2026-07-23, version 8.90.2* i just love taco bell sm it’s so yummy ### 5/5 — Best food ever!!!!!!!! *2026-07-22, version 8.90.2* Hello welcome to Taco Bell what can I get you. Yeah I’ll get 3 chicken cheese flat breads ### 5/5 — Love *2026-07-21, version 8.90.2* Muy buena app😁😁 ### 5/5 — Terrible service *2026-07-18, version 8.90.2* There are virtually zero member rewards and the few rewards like happy hour drinks that are available are simply not offered at my location. Taco Bell used to be cheap now it’s a cash cow. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*