# Taco Bell UK — user reviews > 145 indexed App Store user reviews of Taco Bell UK by Yum! Brands, rated 4.90/5 from 19 ratings. - Source: https://appshunter.io/ios/app/taco-bell-uk/id1473568978/reviews - App overview in markdown: https://appshunter.io/ios/app/taco-bell-uk/id1473568978.md - Rating breakdown: 5★ 18 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Taco Bell UK? Overall sentiment: negative **Pros** - 👍 Good food quality and taste - ⭐ Excellent staff service and friendliness - 🎁 Rewards and loyalty points system - 📱 Easy navigation when app works - 💰 Affordable pricing **Cons** - 🐛 Check-in code generation fails frequently - 🐛 App crashes and freezes regularly - 📍 Incomplete or inaccurate store locations - 🔄 Points not tracking or syncing properly - ⚠️ Offers and rewards cannot be redeemed - 🐌 App is slow and laggy - 🚫 Location services privacy requirement - 💳 No Apple Pay support - 🔐 Registration and privacy windows freeze - 🎯 Poor menu customization options - 📵 Ordering functionality disabled at many locations - 🔗 Redirects to Google Maps instead of ordering - ⚡ Inconsistent order status updates - 💸 Points value decreased in recent update - 🏪 Store database not updated in years **Commonly reported bugs** - Check-in code button doesn't display or has 10+ second delay - App crashes during order completion - Points fail to load or sync - Rewards expire immediately after selection - Offers don't apply at checkout - Location detection fails despite being at restaurant - Store list incomplete or shows wrong locations - Barcode scanning on receipts doesn't work - QR code scanning fails - App freezes on registration and privacy screens - Notifications show incorrect count - Push notifications send despite being disabled - Order progress bar doesn't update in real-time - App redirects to Google Maps when selecting restaurant - Menu items missing from app - Payment processing fails with multiple cards - App disabled by admin message appears - Rewards claimed but not applied during payment - Postcode entry required repeatedly despite being at location - Accidental order cancellation due to button placement **Most requested features** - Apple Pay payment option - Save card details for faster checkout - PayPal integration - Dark mode - Search function for menu items - Ability to customize items (remove/swap ingredients) - Large meal size option - QR code scanning at kiosks without location services - Receipt barcode scanning for points - Birthday reward notification - Better menu descriptions - Distance restriction removal for ordering - Delivery option availability - Improved order status synchronization ## Newest reviews (19 of 145) ### 2/5 — cant redeem points *2026-08-20, version 400.659.0* for absolutely ages now me and everyone i know with the app has been unable to get the point redeem code. ### 2/5 — Redeeming points *2026-07-01, version 400.616.0 (Hotfix)* My app used to work every time I would either scan my app at the kiosk to get my rewards or I would order on the app to collect and since the newest update of the app the store I go to doesn’t even come up as one of the locations anymore and I can’t even scan at the kiosk really ruined the app for me ### 4/5 — Taco Bell *2026-06-26, version 400.616.0 (Hotfix)* Everything works hard from you can’t scan your QR code in the shop because I tried to use and it still doesn’t work but you can finally order things online ### 3/5 — places *2026-06-14, version 400.512.1* i have two places that have a taco bell near my area yet when i type it up in locations it doesnt show up, which doesnt help as i cant redeem my points ### 2/5 — Still Broken *2026-04-24, version 400.492.7* Was so excited to see that they finally updated the app as it was always broken before. Still is. My store doesn’t show up on the locations and the app fails to give me a kiosk code when requested. Why they gotta gatekeep my points man. ### 1/5 — Generate code, can’t do it. *2026-04-24, version 400.492.7* I love Taco Bell, probably one of my favourite fast foods, with the app and collecting points it makes it even more desirable. However since the update you can’t generate a code to scan at the kiosk. I’m hoping that this can be fixed soon as possible, till then I will have to go without points :( ### 1/5 — Bad update *2026-04-21, version 400.467.1* Can’t redeem points anymore as the app won’t give me a good and the app looks even worse then before, looks like it was designed for an iPhone 5 or something ### 1/5 — Terrible App *2026-04-20, version 400.467.1* App does not work and you cannot get a code to redeem rewards. My local taco bell in High Wycombe is not on the app as well ### 1/5 — Worst app ever *2026-04-11, version 400.467.1* Apparently there are only 3 taco bells in the uk, una le to place an order ahead of time and you can’t ever claim the rewards. Don’t see the point in it ### 1/5 — Doesn’t work *2026-04-10, version 400.467.1* The new app is an absolute mess. The code to earn points doesn’t show in the app. Can’t redeem points you’ve earned so it’s useless. No customer support whatsoever. Don’t bother downloading it until they fix it… if they fix it. ### 1/5 — New update sucks *2026-04-10, version 400.467.1* Has the new app actually been tested before launch? I can’t generate a kiosk code ever since the update, the app is glitchy and slow and it’s overall just a terrible downgrade to what it was. I would’ve thought it’d been fixed by now, several weeks later, but it’s the still the same glitchy mess. ### 4/5 — What an upgrade 😮 *2026-04-02, version 400.467.1* It might of taken a while but this is a night and day difference 🤯. App is so much better I have since ordered after not being for 5 months 😮 I prefer ordering on the app. The bad thing that the naked taco has now been discontinued please bring it back 👍🏻. ### 1/5 — New app not working *2026-04-02, version 400.467.1* While old app was terrible new one is non functional. Points and order history just wont load most of time. The button to show check-in code has solid 10 second delay before drawer pops up with no code then closes itself after couple seconds (fast internet low ping) You also get notifications about deals and discounts but when you click them it just drops you to app homepage with no discounts or offers to be seen. I'm assuming this is cheap vibecoded app but still does nobody test anything or care that app is unusable? ### 1/5 — Scam *2026-04-02, version 400.467.1* They say half price burritos but u actually can’t redeem it 😂 ### 1/5 — App doesn’t work *2026-04-01, version 400.467.1* I cannot order online or generate a code as the app won’t connect to my nearest Taco Bell Southampton. Nor Brighton. Can’t access a code to use special offers in person either. App useless currently! ### 1/5 — app sucks *2026-03-31, version 400.467.1* everything bugs you can’t actually use rewards, can’t get code up and when you are ready to pay and the rewards are added it tell you nah error when paying ### 2/5 — New app - new problems *2026-03-31, version 400.467.1* The old app design worked so well. Since the update, the pop-up does not show with my code, meaning I have not been able to get any points or rewards. Disappointing knowing how often I frequent the shop. ### 1/5 — New Update Sucks *2026-03-30, version 400.467.1* Terrible new update. The app doesn’t work whatsoever, can’t use my code, can’t redeem anything, matter of fact the code doesn’t even generate. Why they had to change it I have no clue, it worked terribly even before the update but at least it worked for getting your code and redeeming whatever you wanted to eat, now it doesn’t work, and when I tried to redeem something in store and tried to show the worker the app doesn’t work, I got told that he knows it doesn’t work, and left empty handed. Very disappointing. ### 1/5 — App never works *2026-03-28, version 400.467.1* The food from here is amazing but this app is absolutely useless, can never log on at a kiosk to earn any points ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to be good, now it’s useless *2026-07-29, version 400.659.0* I used to use this all the time. I receive emails rvsry week for new offers/menu items. App opens but it can’t seem to find any restaurants near me to order from. I live in London 🙈 ### 1/5 — Most complicated app ever *2026-07-10, version 400.616.0 (Hotfix)* Got a free taco on the app for downloading it, so I went to the touchscreens in store to order my food. I couldn’t figure out how to add my free taco to the order, as it gives me a four digit reward code and the touchscreen kept saying the code was invalid. The staff mentioned a QR code and even they couldn’t find one on the app, so I had to go to the till so they could do it for me. It needs a QR code you can scan and the option of adding it to the Apple Wallet. ### 1/5 — Map doesn’t work *2026-07-01, version 400.616.0 (Hotfix)* Trying to order from the app but it just spins and no locations appear. Needs fixing assp ### 1/5 — Everyday *2026-06-16, version 400.512.1* Notifications every day is way too much. Not gonna buy anything more from you ### 1/5 — Doesn’t Work *2026-06-12, version 400.512.1* The new update is terrible, the many reviews saying the same thing confirm it. You are no longer able to collect reward points using this new code system. Very very disappointing and they should look into fixing this asap ### 1/5 — My local Taco Bell isn’t listed *2026-06-09, version 400.512.1* The old app was awful, this one looks much better but I haven’t had a chance to use it as my local branch of Taco Bell isn’t on it! ### 1/5 — Doesn’t work *2026-06-08, version 400.512.1* Can’t use loyalty points or find nearest restaurant since the update. Won’t be going until they fix the app ### 1/5 — doesn’t work *2026-05-19, version 400.512.1* since the new update the app doesn’t work, can’t check in or redeem points. disappointing ### 1/5 — Recent update *2026-05-15, version 400.512.1* You had around a month & fixed nothing - please test your app before making it live. Code won’t show and I refuse to order until it does. ### 1/5 — The new app needed to be junked *2026-05-04, version 400.492.7* The updated app Is not fit for purpose and I’ve not been able to collect points for months. It’s total junk and a waste of space on my phone. Shame on Taco Bell UK! ## Most praised reviews (10 highest-rated) ### 5/5 — Idk *2026-08-11, version 400.659.0* Very good ### 5/5 — idk *2026-03-11, version 1.4* tacobell is so yummy i have it 3 times a day 3 times a week at college. it’s affordable and taste so good all i would say is that the tables are usually dirty and the toilets are DISGUSTING ### 5/5 — Great service and a lovely team *2025-09-27, version 1.4* I have been served by Dragos, who has been very kind and patient and helped me redeem a voucher. In general, the staff are lovely, friendly and very helpful. ### 5/5 — Hala ❤️ *2025-08-31, version 1.4* I like the taste but i give 5 star because they have Hala option in Middlesbrough ### 5/5 — Good food *2025-08-05, version 1.4* Very tasty food at least for me ### 5/5 — Talktothebelluk *2025-07-18, version 1.4* 100 ### 5/5 — Nice Burrito *2025-06-07, version 1.4* Crispy chicken burrito is a must try ### 5/5 — Maza *2025-04-11, version 1.4* The one in Mk amazing ### 5/5 — Exceptional *2025-03-17, version 1.4* Fast, easy and flavourful. ### 5/5 — The Bomb Diggity Of Tacos *2025-02-13, version 1.4* Love eating their food, nothing else to add… --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*