# Tacombi — user reviews > 31 indexed App Store user reviews of Tacombi by Lunchbox Technologies Inc., rated 4.90/5 from 2,478 ratings. - Source: https://appshunter.io/ios/app/tacombi/id1533265637/reviews - App overview in markdown: https://appshunter.io/ios/app/tacombi/id1533265637.md - Rating breakdown: 5★ 2,326 · 4★ 70 · 3★ 27 · 2★ 12 · 1★ 43 ## What do users think of Tacombi? Overall sentiment: negative **Pros** - 🚀 Efficient app - 👍 Aesthetically pleasing - 💰 Loyalty rewards **Cons** - 🐛 Crashes and reliability issues - 🚫 Difficult to use and place orders - 💰 Expensive with delivery fees and taxes **Commonly reported bugs** - App not working for delivery - Unable to update account or reset password **Most requested features** - Add new store locations to the app - Allow choosing when to use reward balance ## Newest reviews (10 of 31) ### 2/5 — Buggy *2026-06-10* They redesigned their app and it is very buggy now , refusing to add items to the cart, refusing to see your items in the cart … please improve it. ### 2/5 — New app is a major step down. *2026-05-23* New app is poorly made. Also please bring back chicken tinga. The crispy chicken tinga is not as good as the previous non crispy version ### 2/5 — Lost my rewards points during the migration and update of their application. *2026-04-20* I brought to the managers attention and no one has been abl to resolve this issue. I no longer am interested eating there. ### 2/5 — DoorDash link is broken *2026-04-19* New app update broke the DoorDash integration which was already precarious before. Tired of having to call each time so I’m switching to Grubhub after 50+ orders ### 5/5 — Great food+ Easy to use App + Loyalty $$ *2021-02-17* Tacombi’s food is excellent and they have great options for vegetarians- thank you for that! I’ve been using the Tacombi app for a while and I really like it — it’s easy to order, it will select the nearest Tacombi for your order based on your address, and as a bonus you collect loyalty dollars that get applied to subsequent orders. After reading a recent article that detailed how much money restaurants were giving to other delivery service apps (an outrageous sum of money), I’m always hoping to order directly from a restaurant so they can avoid those fees. Tacombi app lets you order directly from the restaurant— download it and order today! ### 1/5 — Food is great app is awful *2021-02-16* Cannot update or change my password after getting a new phone. Very frustrating. No help page. When I clicked on link for forgotten password site asks for your old password! I don’t know it! Site keeps telling me my phone number is already associated with an account when I try to create a new account, yet it won’t pull up my old account. ### 5/5 — The greatest app on my phone *2021-01-19* I cant recommend this enough. The food is amazing. My wife is pregnant and can’t get enough of this place and the app makes it so easy to just transport Tacombi to her constantly. The food, like the app, also amazing. ### 5/5 — Great app *2021-01-14* Really great looking and easy to use! ### 5/5 — THE BEST TACO IN NYC! *2021-01-07* Tacombi is a true Mexican place with street style tacos, the food is magnificent but the service is even more. ### 5/5 — No way to log in as a new user *2020-12-11, version 1.0.3* Only as existing. ?!?!?!? ## Most critical reviews (10 lowest-rated) ### 1/5 — truly sucky app upgrade *2026-05-27, version 25.8.9* needing a code from your phone to make the order and the apple pay pop up window blocks it so you can't type the code as it took 15 minutes to order, kept timing out due to delivery time being updated dystopian waste of time ### 1/5 — Good great, app terrible *2026-04-22, version 25.8.5* This app update is terrible, I had to keep matting password and reordering, very annoying. Please fix app ### 1/5 — App is not reliable *2024-04-23* I have had multiple orders messed up using the app. You aren’t even able to contact customer support thru the app. It’s just there for show, they aren’t actually trying to resolve any issues when you have them. ### 1/5 — Crashes *2024-03-30* Every time I place an order the app crashes. The order still goes through however because I receive an email. The first time I didn’t realize and it sat there for an hour. Most recently I realized that because it crashes, your last order is still in your cart so today I ordered todays order plus what I ordered last time without realizing. Love Tacombi though! ### 1/5 — Horrible UX *2023-09-09* App AND site have horrible UX - nearly impossible to place an order without signing in, signing in again, zeroing out tip for pick up order, choosing payment method, and so on. ### 1/5 — Where’s the Westport, CT store in the app? *2023-09-05, version 1.2.1* This store has been open for weeks now! How hard can it be to add it to the app? ### 1/5 — App does not work *2023-02-13* Will not let me order anything. Every change I make times out. Terrible. ### 1/5 — Love the food. App no longer works. *2022-08-18* I’ve tried several times over the past few weeks and I can no longer place orders with the Tacombi app. It stalls out and won’t let me place an order. I’ve signed in and out. Deleted and ré downloaded the app and nothing. It’s a shame, I live these tacos. ### 1/5 — Doesn’t work for delivery *2022-06-30* Great food but I get an error message every time I try to add an address for delivery stating that it is an invalid address (despite nothing missing). Because of this, I’m unable to use the app. ### 1/5 — Wouldn’t accept my address *2022-05-28, version 1.1.8* Rejected my address even though it was the format the app suggested ## Most praised reviews (10 highest-rated) ### 5/5 — Great graphics & easy to use! *2023-05-02* I love this app. It perfectly encapsulates the aura of Tacombi. Retro Mexican travel themes, super colorful, and quite importantly: super user-friendly. Probably the most aesthetically pleasing app on my phone! Plus you can earn points and order delivery straight from the restaurant! ### 5/5 — Customers pay tax on delivery fee! *2023-05-01, version 1.2.1* Total of each delivery order gets a $4.99 delivery fee added to total then get taxed on the new total so you have to pay the restaurants tax on their delivery fee, it’s at least 3 buck more paying their tax. Then you have to tip as the delivery fee is pocketed by the restaurant not given to the delivery person who it should be going.my $28 order is $43 after a 15% tip! Pretty sure this is illegal. ### 5/5 — yummmmmm *2022-12-02, version 1.2.0* Incredible tacos. Fresh & delicious ### 5/5 — Great App *2022-09-14* Beautifully made and a great alternative to Seamless. I love being able to order directly from the restaurant. Supporting the community is a plus! ### 5/5 — Reward Balance Tweak *2022-08-16* Please add a function to choose when to use your reward balance. I order late night meals through work and would rather use the rewards at another time. ### 5/5 — Efficient *2022-04-08* Fastest sign up and order app! Great for the hangry kinds. ### 5/5 — go to place! *2022-03-31* Fish taco always on point. This place is always a more-than-solid-spot!! ### 5/5 — Great restaurant great app F*** grubhub *2022-01-20, version 1.1.8* Love this place and love rewards almost as much as their food! ### 5/5 — Beat ever… *2021-10-23, version 1.1.6* Mexican food ### 5/5 — Love it *2021-02-23, version 1.0.8* Such a friendly staff and good food! Go to taco spot! The best red salsa also. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*