# tado° — user reviews > 778 indexed App Store user reviews of tado° by tado°, rated 4.50/5 from 778 ratings. - Source: https://appshunter.io/ios/app/tado/id574418486/reviews - App overview in markdown: https://appshunter.io/ios/app/tado/id574418486.md - Rating breakdown: 5★ 584 · 4★ 104 · 3★ 34 · 2★ 12 · 1★ 44 ## What do users think of tado°? Overall sentiment: neutral **Pros** - 🚀 Efficient heating control - 🔒 Secure and private - 👍 Easy to install and set up - 👍 Useful scheduling and automation features - 👍 Convenient remote control **Cons** - 🐛 Frequent connectivity issues - 🔋 Battery life problems with smart radiator valves - 👎 Overly aggressive upselling of subscription features - 👎 Unreliable open window detection - 👎 Lack of flexibility in temperature control **Commonly reported bugs** - App frequently crashes or becomes unresponsive - Syncing issues between app and hardware - Incorrect temperature readings from smart radiator valves - Inability to add/assign rooms in the app **Most requested features** - Ability to create and apply scheduling templates - Improved Siri/HomeKit integration - Option to disable subscription upselling - More granular temperature control - Better battery life indicators ## Newest reviews (16 of 778) ### 4/5 — Few glitches but overall ok *2026-06-10, version 9.34.1* The system generally works, we see occasional glitches but generally works ok. ### 3/5 — Accessibility *2026-05-13, version 9.30* I am blind and had my TADO for getting on for 10 years. The unit still works well but the app lacks full accessibility with Talkback on Android and Voiceover on Apple devices. I can only alter the manual temperature by repeated flicks en the control. Also my unit now fails to be recognised by the Alexa app. This used to work extremely well but now I can't tell the TADO to change temperature by voice. It used to be great and I contacted TADO about issues in the past and these were fixed. Over time accessibility has got worse. This is a shame as blind people talk quite a bit on forums and on podcasts about the accessibility of smart thermostats and TADO may be losing sales on this basis. A great product but lacking important finishing touches. ### 4/5 — Latest update of the app is not working *2026-05-01, version 9.28* Cannot get app to open after recent update. Requires sign in but cannot get to sign in page - screen goes blank and app shuts down. Have rebooted phone. App will not start. iOS 18.7.8 ### 3/5 — Good but… *2026-04-02, version 9.25* I’ve had tado for a few years now, they are slowly moving to lock features behind paywalls. They keep trying to introduce a mandatory subscription and then cancel because of the backlash. I’d be wary about buying into tado ### 2/5 — Ha dejado de funcionar *2026-03-21, version 9.3.3* Hola, con vuestra ultima actualizacion ( Febrero o principio de Marzo 26) ha dejado de funcionar con un iPad pro 2 gen. No puedes iniciar sesion porque aparece un campo de “requerido” pero no deja escribir tus datos para iniciarla. Podeis arreglarlo ?. Es el medio de control de toda la casa. Gracias ### 3/5 — Bloqué si pas d accès a internet même si wifi fonctionne *2026-03-19, version 9.23* Bloqué si pas d accès a internet même si wifi fonctionne ### 1/5 — abuses notifications *2026-03-12, version 9.22* for marketing spam ### 3/5 — Ok *2026-03-11, version 9.22* The Tao app devices et cetera is very good product very well designed packaged, curated and executed. My one and only complaint is the app doesn’t allow switching homes if you are fortunate enough to have more than one home it would be nice to switch homes like most other automation apps unfortunately it forces you to set up two different account accounts and sign out and signing which is a whole big palaver. ### 1/5 — So many things behind a paywall *2026-03-05, version 9.21.1* My trial just ended and I can’t even access the consumption readings I manually entered for months. Locking user-provided data behind a paywall is not acceptable. ### 2/5 — Disconnected after update *2026-03-02, version 9.21* Work great until the update today (March 1st 2026) now wireless receiver offline and unable To connect. ### 1/5 — Pretty Bad *2026-02-27, version 9.20* Again, the software update around 17-Feb-2026 seems to have knocked out connection/communication between our thermostat and bridge - no reason for it. Seriously unreliable. I am never truly in control over my own heating. ### 2/5 — Buen hardware, mal software *2026-02-23, version 9.19.1* El termostato en sí funciona bien. Pero el que estén rompiendo continuamente las integraciones con terceros solo para que pagues por su Assist que no quiere nadie me hace plantearme cambiar de hardware ### 1/5 — Nul ! *2026-02-22, version 9.19.1* S’allume et s’éteint quand il ne faut pas ! Ne respecte pas la programmation!!!! ### 1/5 — Painful support *2026-02-21, version 9.19.1* Support is hideous. No phone. No live chat, just a bot Email is slow and horribly cumbersome The kit is decent but I now have 4 brand new devices that won't install at all and one that was installed has disconnected. The concept is great but not having fun with the system at all The app is decent, lacks a few features but overall ok ### 2/5 — Unhappy we had to give up Nest *2026-02-18, version 9.19* We had a perfectly good Nest thermostat which became deprecated, so we had to buy a Tado and pay for fitting in order to carry on having app control of our heating. It’s ok but it’s missing some key features we had, like intelligent pre-warm, which is essential when the daily temperature is so variable. Also, many features are behind a paywall, such as the ability to see yesterday’s heating chart. That’s such basic data, don’t tell me it’s AI and needs a subscription! ### 3/5 — Good But… *2026-02-16, version 9.19* Works fine until it makes you sign in repeatedly on the iPad for no apparent reason and then again on the android phone again for no apparent reason. Then there’s the Error Codes, there used to be 2 to dismiss however, now after three updates, there’s now 3! Come on Tado Sort it Out! ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-08-08, version 9.42* Horrible company horrible app. Been leaving 1 star reviews for ages and they keep getting taken down. Pay for a subscription to control the devices I spent a fortune on. Tado X is a huge downgrade from v3. Waste of money. Don’t bother ### 1/5 — crashes when trying to log in *2026-07-20, version 9.39* it’s started to ask me to log in but crashes as soon as i try to enter my email-so it’s useless. just glad it’s not winter where i really need to use the app. please fix ### 1/5 — £2k and I can’t login to the app *2026-06-14, version 9.34.1* New iPhone and the app crashes every time I try to log in. Wife had same issue on iPhone 17 pro and pro max. ### 1/5 — Poor service *2026-05-09, version 9.29* App has worked fine for 12 months, suddenly won’t heat radiators. Hot water is fine. Contacted support by email (phone not possible without paying), showed no interest in assisting outside essentially saying ‘call an electrician’. If you judge companies based on how they react when things go wrong, Tado’s pretty poor. ### 1/5 — Bait and switch - avoid *2026-05-04, version 9.29* Was a good app and ecosystem now number of basic features are behind a subscription paywall ### 1/5 — App crashes on HomeKit *2026-04-17, version 9.26* Uhhhh… ### 1/5 — Stability *2026-04-09, version 9.26* The app frequently loss connection to the thermostat, requiring a factory rest and reinstall ### 1/5 — Over complicating a good system *2026-03-31, version 9.25* Changed admin - removing admin user from the app - why ? Emailed me about changes and quoted wrong Admin name and email address for my system. Why over complicate a great app - I bet no user asked for these changes - techies always think they know better than their customers / users I hope my heating still works after the 7th April when a huge charge is levied for proper support that should be free - Tado have messed up the system so Tado should pay the users for the inconvenience !! ### 1/5 — Illogical features and impossible troubleshooting *2026-03-26, version 9.24* I really don't understand the strategy behind Tado X. Many people can't even use it because OpenTherm support is actually quite rare. That would be fine—I'd just stick to Tado V3—but making 'AI Assist' exclusive to Tado X while V3 is stuck with the old 'Auto Assist' is a completely illogical move. Do you not want my money? Furthermore, while I get that the app is designed to be user-friendly and simple for the average user, why is it so hard to add an advanced diagnostic section in the settings? We need to see exactly what data Tado is reading from the boiler and what commands it is sending to it. Right now, troubleshooting issues is nearly impossible, which ultimately just pushes people to leave Tado for good ### 1/5 — Unable to connect thermostats *2026-03-19, version 9.23* I have a wired and wireless thermostat X professionally installed but they will not connect to the app. I even went to the extent of spending another £50 on the bridge x which makes no difference. No support ## Most praised reviews (10 highest-rated) ### 5/5 — Outstanding with TadoX - more options outside of Europe please *2026-07-02, version 9.37* The app and system using TadoX devices works as promised. Would love to see EnergyIQ become more global and recognise MJ for units of consumption and $ for units of cost. ### 5/5 — Great product *2026-06-02, version 9.33* I have been using Tado for years and it’s excellent. You can set your heating up to do whatever you want it to and never touch it again as it turns off when you leave and back on when you’re on your way home. I can’t recommend this highly enough. ### 5/5 — Crashes and can’t sign in *2026-05-17, version 9.30* App crashes and force closes at the Sign In screen on iPhone 11 Pro with iOS 26.5 ### 5/5 — Tado *2026-03-21, version 9.23* Everyone needs this App it’s the way forward ❤️ ### 5/5 — Don’t go with anyone else *2026-01-24, version 9.15* So easy to install. App is incredible. Just couldn’t fault it. better than hive/all the others ### 5/5 — Slight improvement needed *2026-01-20, version 9.15* Great home improvement, I can now switch my heating and hot water on from my phone. Just a slight improvement on the app required please, thermostat icon should change to red when the boiler is on and heating up your house, like the hot water icon does. ### 5/5 — Perfect *2026-01-07, version 9.13* So easy to use ### 5/5 — Tado remote heating control *2026-01-06, version 9.13* Brilliant step by step instructions. My wife and I installed it very easily. Thoroughly recommend this product ### 5/5 — Great item *2026-01-06, version 9.13* Have this for a couple of months now really couldn’t work without it. Amazing. The fact you can have so many time periods easy to use. App has been faultless with highly recommend. ### 5/5 — Tado heating save money *2026-01-06, version 9.13* Got a full system 3 towel rails 8 rad even though gas and electric gone my bill has gone down --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*