# TAG Heuer Connected — user reviews > 76 indexed App Store user reviews of TAG Heuer Connected by TAG Heuer Professional Timing, rated 4.50/5 from 326 ratings. - Source: https://appshunter.io/ios/app/tag-heuer-connected/id6511234320/reviews - App overview in markdown: https://appshunter.io/ios/app/tag-heuer-connected/id6511234320.md - Rating breakdown: 5★ 268 · 4★ 19 · 3★ 5 · 2★ 2 · 1★ 32 ## What do users think of TAG Heuer Connected? Overall sentiment: negative **Pros** - 🚀 Pretty good overall - 👍 Device is a thing of beauty **Cons** - 🐛 Bluetooth connection issues - 🐛 App is slow and buggy - 🐛 Weather complication issues - 🐛 Live Activity notifications don't work - 🐛 Can't configure complications in the app **Commonly reported bugs** - Bluetooth connection keeps dropping - App fails to stay connected to the watch - Weather complication always displays in Celsius - Live Activity notifications from Apple Sports app don't work **Most requested features** - Ability to get screen captures of the watch - Improved Bluetooth connectivity and reliability - Faster location updates for weather complication - Option to sync with atomic time ## Newest reviews (12 of 76) ### 4/5 — Ziffernblatt Display fällt aus *2026-08-03* Bei der Tag Heuer connected e5 bleibt das Display nach dem Laden dunkel. Wenn ich eine Funktionstaste drücke, geht das Display an und zeigt das Menü. Nur das Ziffernblatt wird nicht angezeigt. Nur ein Neustart behebt bei mir das Problem. Es kommt häufig nach dem Ladevorgang vor. FirmwareUpdate? **Developer response:** Thank you for your feedback. For further assistance and to discuss the situation, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom. ### 4/5 — Easy to use *2026-07-11* App is very easy to use and updated regularly. Hopefully more options will be added as watch os is improved. **Developer response:** Hello! Thank you for your feedback. We appreciate you taking the time to share your experience, and we'll make sure your comments are passed along to our team for future improvements. Tom ### 4/5 — Часы супер, нужно чтобы приложение было таким-же! *2026-07-08* Хорошо: Оболочки для часов и настройки, но вот в приложении нет возможности настраивать и включать функции, обновления приходят на телефон, при этом в приложении этого нет и понять актуальность сложно. С учетом того, что батарея на часах на 2 дня максимум, тратить ее на настройку-это сократить время! Поэтому было бы здорово, управлять часами (версии и тд) в приложении. **Developer response:** Thank you for your feedback! We are glad you like the watch. We appreciate your comments regarding the app's features and settings management; your experience is important to us. Arthur ### 3/5 — JD *2026-07-04* Love the watch but it keeps loosing connection to the iPhone. Fed up of resetting the thing! **Developer response:** Thank you for your feedback. We're sorry to hear you're experiencing connection issues. Please reach out through the TAG Heuer app by navigating to Settings > Contact Customer Care so we can help investigate and resolve the problem. Tom ### 3/5 — Communication avec SANTÉ et SUNNTO *2026-06-25* Bonjour, si la montre est géniale, magnifique, aisée d’utilisation, il reste dommage que seulement 2 applications tierces échangent avec ma Montre E5 connected. A quand un échange avec l’application SUUNTO pour les données de sommeil par exemple ??? **Developer response:** Bonjour, merci beaucoup pour votre retour et votre partage ! Nous sommes ravis d'apprendre que vous appréciez votre montre. Nous prenons en compte vos remarques et vous souhaitons une excellente journée. Tom ### 4/5 — Hopefully more to come? *2026-05-17* It would be great to see the inclusion of more watch faces comparable to the Tag Heuer E3/E4 app such as Monaco or Porsche dials. Furthermore it would be great to personalise the notification sound. I love the F1 chirp on my F1 edition E5 but not for everything! It would be great to have this only for sports related notifications e.g BBC Sport, Sky Sports, F1 app. **Developer response:** Thank you for your feedback and for sharing your suggestions. We’re glad to hear you enjoy your Connected Calibre E5. Your comments regarding additional watch faces and notification sound personalization have been shared with our team for consideration in future improvements. Thank you again for helping us improve the experience. Best regards, Tom ### 3/5 — Made for iPhone but iPhone not made for watch *2026-04-22* Recently upgraded from AW Ultra as finally had a better looking watch apparently made native for iPhone. The watch is great, including battery and does all I want a Tag Heuer smartwatch to do (fully accepted it would do far less than my Ultra)… but increasingly find, despite it being made for iPhone that the iPhone OS doesn’t play nicely with the watch or app. Examples include the watch updating Health app with workout data but the phone then ignoring that data in other activity related apps. The music player controls on the watch often don’t appear when music plays on the phone (etc.). The app is working, notifications come through and so on so I very much believe this is iOS making the experience with a competitor watch poor, despite them obtaining made for iPhone accreditation. **Developer response:** Thank you for your feedback. For further assistance, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom ### 3/5 — Getting there *2026-04-03* Most connectivity problems that made the watch largely useless early on have now been resolved, and it’s working properly. (April 2026 update: app crashes as soon as it is opened and heart rate when jogging continues to be wildly inaccurate. Steps do not accurately reflect in Apple Health, often well short) It’s a lovely watch. The app and features are fairly basic with more to come over time according to Tag. **Developer response:** Hello, we are glad you are enjoying your TAG Heuer Connected E5 and thank you for your feedback! See you soon! ### 4/5 — Не обновляется по wi fi *2026-02-24* Часы очень хорошие ,все нравится.Но нему сам обновить не одно обновление,при подключение к wi fi постоянно сбросы **Developer response:** Thank you for your review . We’re delighted to hear that you’re enjoying your watch and the app. Tom ### 3/5 — Glitchy *2026-01-24* Gorgeous watch. Glitchy app. I’ve had it since Xmas but despite recording activities and walking the dog I have no active minutes recorded. **Developer response:** We are sorry to hear about your experience, we have fixed the recording of active minutes and you should no longer have issues. Please contact us if needed via the TAG Heuer Connected app in Settings > Contact Customer Care, we will then take care of your request and get back to you shortly. Best regards. ### 2/5 — So so *2026-01-18* Could be better. Can’t update watches from app. All other functions are very limited ### 1/5 — Watch won’t hold connection to App *2026-01-12* The watch will not hold connection to the app. Customer service very poor. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-07-12* The connection is bad, the updates work only mysteriously and “help” is slow and mostly useless! Don’t waste your money on this! **Developer response:** Thank you for your feedback. For further assistance and to discuss the situation, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom. ### 1/5 — Not great *2026-07-07* I bought this watch in Oct 2025, and it’s been one issue after another. Nothing major, but too many little issues to keep wearing it. So after 6 months of filing many dozens of bug reports, and emails and sw updates, it’s been relegated to my sock drawer. $2k paperweight. TAG is severely over their head going with their own OS **Developer response:** Hello, thank you for sharing your feedback. We are sorry to hear that your experience with the TAG Heuer Connected has not met your expectations. Our teams are continuously working on improving the software experience through updates, and your comments have been shared with the relevant team. If you would like us to review the issues you have experienced in more detail, please contact us through the TAG Heuer Connected app by going to Settings > Contact Customer Care. Best regards, Tom ### 1/5 — Question on why it does not save the face ?!?!? *2026-06-06* The watch sucks - not sure why it keeps losing the face saved?! Such a headache to have to reset ever my couple days?! Sad - especially for the price and the quality Tag Heuer is suppose to and understood should be - sadly working with you austin team at the domain they are clueless as well :( - not a fan if you all at all :( **Developer response:** Thank you for your feedback. For further assistance, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom ### 1/5 — Connectivity issues *2026-05-13* This watch is a complete piece of overpriced garbage. It constantly disconnects from my iPhone and forgets the connection. The only way to reconnect it is doing a full factory reset and reinstalling everything all over again. Extremely frustrating and disappointing experience. If someone is thinking in buy this peace of junk think it twice before. **Developer response:** We're aware that you're facing connectivity challenges. Please reach out to Customer Care directly via the TAG Heuer app so we can help you resolve this. Tom ### 1/5 — The most beautiful watch no one will ever see *2026-04-18* I wanted to love this watch. But the display is unreadable 99.5% of the time. You can only see the display for a meager 5 seconds at a time before it dims out. I get the battery benefits of this, but PLEASE give owners the ability to disable auto dim. Make us tap a check box that acknowledges it will drain the battery. Fine. The dials are beautiful, but I want to be able to see them. I want other people to be able to see them. Right now I just have an expensive watch that nobody can see. PS-I gave myself a month to try to love this watch given the amount of money spent. Ultimately I couldn’t live with the dim display and decided to return it. Oops! Tag only offers a 14-day return policy. Now I’m stuck. Just be aware if you want to return your watch for the same reason. **Developer response:** Thank you for your feedback. For further assistance, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom ### 1/5 — Keeps losing connection despite multiple updates *2026-03-09* Truly disappointing experience despite infinite updates that claim improvements they do not bring. Garbage product from a premium brand. Thousands of dollars and I can’t even get a text from my wife. What are they playing at??? **Developer response:** We appreciate your feedback regarding the connection issues. To help us look into this matter, please reach out through the TAG Heuer Connected app by navigating to Settings > Contact Support. Thank you and best regards. ### 1/5 — Connectivity issues *2026-03-03, version 1.1.0* Both the app and watch suffer from serious connectivity issues. It constantly disconnecting from app forcing me to factory reset the watch only to add and reconnect the watch. Watch iOS seems outdated and unreliable which takes away from what should be a premium experience. Overall is an expensive watch for what you get, and I would not recommend it base on the software experience ### 1/5 — Horrible *2026-02-24* It never stays connected to my iPhone, constantly have to turn my phone off and back on **Developer response:** We’re sorry to hear that you’re experiencing connectivity issues. Please contact Customer Care directly through the TAG Heuer app so we can assist you and find a solution. Tom ### 1/5 — Terrible app makes for terrible watch! *2026-02-12* Constantly loses connectivity to iPhone, inaccurate steps, doesn’t sync when changing time zones (even though iPhone changes). ### 1/5 — Buggy app and watch *2026-01-22* Extremely buggy app and watch. I can’t even scroll down to see watch faces half the time. And the watch os is very buggy. I’m shocked this is a released product. They need to fire the software team. ## Most praised reviews (10 highest-rated) ### 5/5 — Feature Suggestions for TAG Heuer E5 *2026-06-18* I recently purchased the TAG Heuer E5 smartwatch, specifically the New Balance edition, and I really enjoy it! I just have a couple of suggestions: it would be great if you could add a water intake tracker to help me count daily water, and also a second country option in the weather section. Also, it would be super helpful if you could streamline the app experience—when I purchased the watch, I had to download several different apps. It would be great if you could stick to just one official app for all of them.” Then you can keep the rest as is! **Developer response:** Thank you for your wonderful feedback. Your suggestion has been shared with our team. For further assistance, please contact Customer Care through the app. Best regards, Tom ### 5/5 — Amazing app *2026-05-21* A fantastic step up from the old app. This is my third Tag Connected watch, love it and also love that all of my metrics are in my apple health app. It’s like having a posh Apple Watch will class. I hope that they make a few more tweeks to the software and also help improve the battery a little but very happy so fa **Developer response:** Hello! We're happy you enjoy the app and its Apple Health integration. We appreciate your feedback on the metrics and battery as we work to improve your experience. Thanks for sharing! ### 5/5 — Great app *2026-05-19* Very easy to use, love the app so helpful **Developer response:** Thank you for your thoughtful feedback and support! Warm regards, Tom ### 5/5 — Classy watch *2026-05-08* This a stylish and good looking watch which looks and feels high quality. It doesn’t have the functionality of an Apple Watch but I don’t really need those extra functions. I’m not sure that it always records my heart correctly🤷. I like it. **Developer response:** Thank you for your thoughtful feedback. We're pleased to hear that you're enjoying the watch! Warm regards, Tom ### 5/5 — Battery drain issue *2026-03-29* TAG needs to work on optimizing the software so there is not so much battery drain overnight when you’re not wearing the watch. I’ve noticed drain on battery when it’s sitting on my nightstand of around 10 to 15%. This app seems to be fine. It’s the software and the hardware that need to work better together. **Developer response:** Thank you for your feedback. Your insights help us improve, and we're committed to optimizing your experience. Tom ### 5/5 — Fonctionnement avec E5 *2026-03-19* Après un démarrage un peu difficile avec ma Tag Heuer E5 sur IPhone mais ayant eu très rapidement le service client qui m’a donné les bonnes manipulations sur le réglage de IPhone, je suis parfaitement satisfait du fonctionnement avec toutes les fonctionnalités et notifications qui fonctionnent. **Developer response:** Merci pour votre commentaire ! Nous apprécions que vous ayez pris le temps de partager votre expérience avec nous. Arthur ### 5/5 — Amazing *2026-03-11* Have had my F1 connected watch for just a few days and have already put away my Breitling. Both the design and functionality are amazing, especially for F1 fans **Developer response:** Thank you for your thoughtful feedback! We value you taking the time to share your experience with us. Tom ### 5/5 — Notifications now work :) *2026-01-25* I love the look and feel of the watch, it’s almost like having a proper mechanical watch but with added benefits. Occasionally it freezes and requires a reboot but otherwise it’s an amazingly good watch. Battery life is superb now, but I recharge every night to be safe. Now that the notifications are working properly, I love this. **Developer response:** Hello Lionel, thank you for your comment and for the 5 stars. We are glad that you are enjoying the product again. Please contact us via your Connected app if you need support. ### 5/5 — Connected Watch *2025-12-01* Hardware is amazing. The app and software got a way to go yet. Note to the team - don’t end up like BlackBerry. Make sure you invest in the software. You’ve got a great product. **Developer response:** Hello, we are glad you are enjoying your TAG Heuer Connected and thank you for your feedback! We will constantly improve your experience by releasing new versions. See you soon! ### 5/5 — Wilks *2025-10-31* This watch is amazing don’t believe any negative reviews trust me it’s great **Developer response:** Hello, we are glad you are enjoying your TAG Heuer Connected E5 and thank you for your feedback! See you soon! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*