# TAGTHAi — user reviews

> 73 indexed App Store user reviews of TAGTHAi by THAI DIGITAL PLATFORM SOCIAL ENTERPRISE COMPANY LIMITED, rated 1.60/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/tagthai/id1457643150/reviews
- App overview in markdown: https://appshunter.io/ios/app/tagthai/id1457643150.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 18

## Newest reviews (17 of 73)

### 2/5 — Good idea-poor app

*2026-07-10, version 4.23.0*

EasyPay is a great idea. Get your card, top up money (only foreign currency-no Thai Baht-thats how the bank earns money) and pay almost everywhere in Thailand even on street markets. But, the app runs poorly. Takes forever to load, need to enter your 6digit code every time , no Face Id…pity.

### 2/5 — Paying with QR sluggish

*2026-06-20, version 4.22.1*

The app is unpolished, lag of optimisation, full of frustration to use as e-wallet payment. Not recommended!

### 2/5 — 中文版

*2026-04-07, version 4.22.0*

有中文版更方便

### 2/5 — Очень долго

*2026-03-06, version 4.20.3*

Интересно разработчики посчитали сколько нужно времени чтобы открыть приложение и совершить платеж?

### 4/5 — Still can be better!

*2025-12-29, version 4.20.3*

I use this app now already couple times! And I’m happy to have it! Since the last update I can pay almost in every shop but still can pay at market or at Taxi, would be good if this feature can be added! And the app needs a small boost it reacts a little bit slow! But overall I will continue to use!

Update: now scan and pay at market Vendors and so on is possible! Now it‘s easy to be at beach and buy stuff from the motorbike vendors very easy! 🙏👍🏼

### 4/5 — 跪求中文

*2025-12-24, version 4.20.3*

希望趕快出中文版本🥺🥺

### 1/5 — Good intention poor execution

*2025-12-15, version 4.20.2*

This app is a good idea but is poorly designed and barely works. It takes too long to load. Too long to then get into payments while you hold up a line hoping it will work. It does not accept personal QR codes which more vendors use than a business QR. also the fact you can ONLY load it with foreign cash currency is ridiculous. They need to redo this app completely it’s embarrassing how bad it is.

### 1/5 — Waist

*2025-12-08, version 4.20.2*

Waste of application

### 1/5 — Not work with local vendors

*2025-12-08, version 4.20.2*

Kind off useless app as It’s mostly work with registered merchant and most of local vendors use their personal QR code. Don’t block your money.

### 1/5 — 実質ほぼ使えません

*2025-11-20, version 4.20.2*

・まず第一にPrompt payに対応しているといいながら、ほとんどの店舗でエラーが発生して使えない。1日つかってみたが支払えたのは1店舗/4店舗のみ

・スキャン画面に行くまでの読み込みがめちゃくちゃ遅い

・6桁のPINの入力画面のボタンの反応が過去最低レベルでめちゃくちゃ悪い

### 1/5 — Slow and almost useless

*2025-11-08, version 4.20.2*

Takes forever to open. Then you get a splash screen that takes more time.  Then you enter a pin on a horribly non responsive pin pad.  Then it takes a few to get you to the scan button.  Then more time to process.  Has anyone at TAGTHAi actually tried this in public?

### 4/5 — 能有中文的版本嗎

*2025-10-27, version 4.20.1*

麻煩出繁體中文版的感恩啊

### 1/5 — Horrible

*2025-10-19, version 4.20.1*

Why would someone go to the bank and set up an account for an app that is intended to avoid having to use cash with the scan and pay feature when it never works? It literally worked maybe once in every ten times I tried to use it. Most small businesses in Thailand have the QR code tied to their personal accounts and it does not work for that. So shop at the mall with this app but it doesn’t work anywhere you would want to go and experience anything remotely Thai in culture. More like scam and pay. Shame on this bank bc now I’ll have to pay another currency fee to take my money out of it.

### 1/5 — Wast if time

*2025-10-18, version 4.20.1*

You can’t link any cards to the app to pay with Qr code, and if you exchange at location with foreign currency, you finally end up not being able to pay QR with the app cause it doesn’t work with local vendors.

### 3/5 — 希望有繁體中文

*2025-10-07, version 4.20.1*

希望新增繁體中文🙏

### 4/5 — 可以有繁體頁面嗎

*2025-10-07, version 4.20.1*

希望語文能多一點選擇

### 3/5 — Convenient but loading has problem

*2025-10-05, version 4.20.1*

The app is pretty convenience for foreigner but enter password part is not really smoothly. It always missing key in. And pay & scan part is loading so long when paying. Hope these can be improved soon.

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor interface so far

*2026-08-01, version 4.24.0*

Does not allow you to type birthdate on the verify identity page only selecting by a calendar which does NOT support changing the year.  So you must tap a ridiculous number of times to get to your date unless you were born in the previous year.

### 1/5 — Not good

*2026-07-09, version 4.23.0*

Not good

### 1/5 — No need

*2026-05-01, version 4.22.0*

They are insisting on doing the exchange rate with them using your currency and the rate sucks. Taking Railway and subway can be used on your own local visa or master card.

### 1/5 — 為替手数料高すぎる

*2026-04-14, version 4.22.0*

ベトナムからバンコクに入国した際に両替所のスタッフにオススメされ、ベトナムドンをこちらのカードにチャージした結果、実際の為替レートより30〜40%ぐらい損をしました。
使えたのは空港からの電車で、他の路線電車では使用できません。

正直、騙された感じでした。

### 1/5 — Crashes all the time

*2026-03-02, version 4.20.3*

I could never pay with this. Ended up using credit cards. The system constantly crashed when trying to pay.

### 1/5 — Slow and expensive

*2026-02-25, version 4.20.3*

The promptpay has to be topped up with foreign currency at the kbank exchange booth, not just any branch. The airport location has a terrible markup and the city locations are slightly better. After you top up and try to actually pay, it takes at least 30s to get from opening the app to actually paying because of all the loading.

You pay extra for the inconvenience, might as well just use cash.

### 1/5 — Inutile

*2026-02-14, version 4.20.3*

Ça fonctionne seulement dans trop peu de lieu. Il faut que le vendeur/restaurant soit enregistré en tant que société  et pas en tant que personne privée ( ce qui est souvent le cas pour les petits business) Ça ne vaut pas le coup. Surtout que il faut déposer de l’argent liquide pour alimenter l’application et la banque prend un pourcentage en frais.

### 1/5 — Need to pre-load a separate card to use prompt pay

*2026-01-02, version 4.20.3*

And nowhere is this made clear before you sign up for an account and navigate to the easy pay tab. It would be great if I could connect it to Apple Pay, especially since I used my Apple ID to sign up for the account. But as it is, too much hassle to use, I will stick with Baht cash. So yet another useless account sign up.

### 1/5 — Hard to use

*2025-12-26, version 4.20.3*

I agree with most people here that it took too long to get to the part that you could actually pay. It worked well with vendors in the well established mall but barely compatible with street vendors. Also not working with 7-eleven (the most important 😂) Lastly if you are outside of city center it was so hard to find the Kbank FX booth to top up. The regular Kbank branch wont top up for you and did give me a look for asking at certain branches. You will also need your passport and foreign currency to top up with semi bad rate. The Kbank fx booth search feature is also horrible!!!

### 1/5 — Top up with with foreign cash only

*2025-12-23, version 4.20.3*

Waste of time. Expensive.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-05-04, version 4.22.0*

Good

### 5/5 — No Chinese

*2025-11-27, version 4.20.2*

It would be better if there were Chinese characters.

### 5/5 — 30/08/2025

*2025-08-30, version 4.20.0*

Tốt

### 5/5 — Good app

*2025-04-10, version 4.19.2*

Good

### 5/5 — Lực

*2025-03-16, version 4.19.1*

Nguyễn văn lực

### 5/5 — Good app

*2024-11-21, version 4.17.0*

Very good

### 5/5 — TAGTHAi App

*2024-08-20, version 4.14.0*

Easy to use.

### 5/5 — Fantastic app!

*2024-01-15, version 4.8.0*

We had a whole day tour. Riding tukuk, visiting temples, grand palace, boat ride and going around BKK. We also visited the tallest building in BK, followed by a lovely foot massage. Everything was easy- just QR code that  we needed throughout. Amazing app- this should be rolled out more!!

### 5/5 — Great initiative for tourists to get good tips & deals

*2022-09-01, version 3.3.1*

As this app becomes more popular with visitors and businesses, more and better deals will be published. Reminds me of a digital ‘Entertainment’ coupon book we have in America.

### 4/5 — Please improve the app speed

*2026-06-09, version 4.22.1*

It’s such a useful app to have in Thailand, saves me carrying cash, but please improve the login experience with either Face ID or the PIN number being responsive, currently it’s slow.  I still rate 4* mainly because I like the principle but just spend a little time on improving this.  Also remove the 1700Baht restriction if I’ve loaded the account let me use it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
