# TaHoma North America — user reviews > 107 indexed App Store user reviews of TaHoma North America by SOMFY SAS, rated 4.10/5 from 1,896 ratings. - Source: https://appshunter.io/ios/app/tahoma-north-america/id1437975616/reviews - App overview in markdown: https://appshunter.io/ios/app/tahoma-north-america/id1437975616.md - Rating breakdown: 5★ 1,318 · 4★ 127 · 3★ 106 · 2★ 86 · 1★ 259 ## What do users think of TaHoma North America? Overall sentiment: negative **Pros** - 🚀 Reliable automation - 👍 Easy to navigate app - 🚀 Responsive controls **Cons** - 🐛 Frequent app crashes - 🐛 Inconsistent performance - 🐛 Buggy scheduling - 🐛 Unreliable connectivity - 👎 Unintuitive interface - 🐛 Inability to delete devices **Commonly reported bugs** - Constant app updates breaking functionality - Inability to control individual blinds/shades - Scheduled routines not working as expected - Connectivity issues between app and devices - App freezing and becoming unresponsive **Most requested features** - Visual status indicators for blinds/shades - More flexible scheduling options - Improved integration with smart home platforms - Ability to control blinds/shades in increments - Better documentation and tutorials ## Newest reviews (18 of 107) ### 3/5 — Very Limited Scheduling Options *2024-11-03* It seems like a no-brainer for an app that controls shades to adjust seasonally as the sun moves higher or lower in the sky. But the app doesn’t do that. It doesn’t even adjust when the time changes. ### 2/5 — Open/Closed *2024-11-02, version 1.7.4* You can not tell if the blinds are open or closed from the ap. You should be able to open them partially and see the results on the ap. ### 2/5 — Would be nice if it’s kept up *2024-09-28, version 1.7.4* With amount of money spent on the blinds with somfy motors, the app is very buggy. Constantly freezing when opening app. Also, consider adding HomeKit/homebridge support ### 1/5 — Programming *2024-08-20, version 1.7.4* Instructions would be nice ### 3/5 — App Very Slow and Doesn’t Integrate Well *2024-07-30, version 1.7.4* The app is very difficult to organize, and if you look away from it for more than a moment, it has to restart, which takes quite a bit of time for an app that should be the simple. Further, the app does not integrate well with other Smart Home systems, or at least not with the restaurant system that we have in our home.it is better than nothing, but could use a lot of improvement. ### 2/5 — Disappointed but could be great *2024-07-11* Yes, this app will open and close your blinds, drapes, shutters but you can’t look at the symbol showing the shade/curtain/shutter to see if it is open or closed. Why??? I have 7 shutters. I want to know for sure if they are fully closed or opened when I’m not home. It should be so easy for tech to show the symbol closed or open or half way opened, etc…. I dont open all of them every day so if I leave and remember that I want to close them the. I can to do it 7 times. It’s annoying! Please help update this minor improvement. ### 1/5 — Software is unintuitive *2024-07-09, version 1.7.4* For such a simple function, this software makes bling opening and closing a pain ### 3/5 — Status would be nice *2024-07-04, version 1.7.4* An indication of whether the awning is out or in would be wonderful ### 2/5 — Visual *2024-07-04, version 1.7.4* The app should have a visual so when the blinds are moving you can see what position they are in. I move the blinds from the app when I’m not home, I can’t see where they are at. ### 1/5 — If it works it is great *2024-07-02, version 1.7.4* When the app works I love this. However about half the time it doesn’t and just spins. It also won’t “unremember” a schedule and continues on even after it is deleted. I really wanted this to work but no dice ### 3/5 — Ok But NOT great!! *2024-06-17* The app performs the basic functions well. But advanced programming is difficult and cumbersome. For example, it does not allow you to schedule a prolonged absence that will automatically disable all programming for the duration of the absence. The mass-disabling feature is buried in a sub-menu. If SOMFY wishes to go without a robust web interface, the app needs to be more intuitive. My 3-star rating is an acknowledgment of its ability to do the basics. ### 1/5 — Connected by can’t control *2024-06-06, version 1.7.4* Shows I’m connected but I can’t control any of my devices ### 1/5 — lol *2024-06-03, version 1.7.4* What a joke ### 3/5 — Server Issues *2024-06-03, version 1.7.4* Great app but there are periodic server issues which prevent it from working - and create ghost effects with the blind motors at any time - even in the middle of the night. ### 2/5 — Doesn’t really work *2024-04-30, version 1.7.4* Pressing to pick a favorite scene, does something different each time. Shades behave randomly. ### 1/5 — One week in and this app is awful *2024-04-17* I can only speak for the motorized blinds portion of the app, but since day one I’ve had a whole slew of problems—and I’m a very tech-savvy user. For starters, the app doesn’t allow you to delete individual blinds once they’ve been added—meaning, if it stops working on you, or decides to stop following along with the times program, you’re just… stuck with a programmed blind that no longer works. Drives me insane. Secondly, it seems like every day there’s a new blind that decides to buck the system and give the cold shoulder to our scheduled programming. Overall the app is clunky, and not at all intuitive. Even the display of the blind up/down doesn’t show properly. There’s A LOT of improvements to be made, so I’m hoping Somfy is checking in on reviews to correct their product. ### 3/5 — Performance *2024-04-10, version 1.7.4* System cuts out rather frequently. ### 3/5 — Not so good *2024-03-30, version 1.7.4* Would be nice to get a status of up or down/ open or close -ed status! - Schedule not working ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Very unreliable *2024-11-08, version 1.7.4* Difficult to setup and works intermittently. Terrible product. ### 1/5 — Absolute garbage *2024-10-24* I am unable to give zero stars. The app actually deserves less. I have spent more time staring at an updating spinner screen than use the app since I’ve had it. There is no way to circumvent it because the app goes into automatic update mode, even though I never said it. And when I do get out of the updating spinner controls on the app for my rollers, don’t ever work they show their own spinners. Moreover, there won’t be solution I have for this on the company troubleshooting page to reinstall the app which I’ve done about 20 times and I only had these rulers for three days. Please do something about this piece of crap. ### 1/5 — Just not good *2024-10-22* My blinds were pretty much working fine for a while. Aside from a glitch here and there, everything seemed to be ok. Now the app is completely useless. The blinds for no reason just stopped running the scheduled routine. I reset my TaHoma hub. App still doesn’t respond. All of my remotes control the respective blinds but I need control of scheduled routines and to control the blinds when I’m away. I’ve tried re-pairing the app with the remotes and nothing. Customer service just sends you to a page where you have to try to find an arbitrary topic. Somfy needs to streamline the setup and operation processes, check out competitors in the space, and upgrade to 2024 standards. ### 1/5 — Negative feedback *2024-09-29, version 1.7.4* I'm in the software business and this is one of the worst software tools I've ever seen. It constantly updates and takes a ton of time. There seems to be multiple versions out there. It's flaky and doesn't save changes. I'm shocked at how companies like Sonos can do things so much better and no one has disrupted this industry. ### 1/5 — Horrible app *2024-09-29, version 1.7.4* I will never use somfy again. App forces me to log in EVERY TIME I OPEN IT and freezes 50% of the time so I have to force close and reopen. I can’t wait 1 min every time I want to open/close my shades. This company needs to hire some real engineers. DO NOT go with somfy/tahoma. ### 1/5 — Poor poor performance *2024-09-23* This app has the potential to be a great product for home integration. Unfortunately it makes me wish the home I am renting had some other platform besides TaHoma. When I build, this product will not be in my house. The app never stays signed in. It tries to update and never finishes; forcing me to quit and restart every time. The controls are not easy to understand and half the time clicks don’t even work. I have tried multiple times to set blinds to open halfway and it never works. Overall, the app needs to be rebuilt. ### 1/5 — Not responding *2024-09-22, version 1.7.4* I have a 20k$ motorized blind set up and my curtain just stop going up and down ( doesn't work ) im wondering if an update on that motorized sun shade blind is available 🙏 ### 1/5 — So bad *2024-09-14, version 1.7.4* $30k on motorized blinds and the app is garbage. Glitchy, disconnects, could have been written better by a 5 year old ### 1/5 — Garbage App *2024-09-01, version 1.7.4* Impossible to set up on the iPhone. The app uses the wrong camera when scanning a QR code (won’t focus correctly) and adding devices (remotes) simply doesn’t work due, again, to this issue. When given the option to add the device another way the steps lead nowhere. ### 1/5 — Somfy remote control *2024-08-21* Horrible product. Next to zero explanation on how to set up remotes through phone. And once you stumble onto how to do it, the tower is such a weak transmitter, it does not even work on controlling the shades in my pergola 10 feet away. The idea was to have the Somfy transmitter inside the house and away from the elements. Now I find that I have to place this Somfy tower inside the pergola with the elements to make it work! Useless product. ## Most praised reviews (10 highest-rated) ### 5/5 — About time *2024-10-27* Second Sunsetter. While having the first I had some wishlist for if I ever get a new one. Larger, smarter with a scrolling front sunshade, back plate to shade the gap of roller and roof. 10 year warranty. I can control the awning and lights with my phone. ### 5/5 — Happy With Product *2024-04-25* The Somfy works very well. Easy to install and set up. We control multiple devices in our home and all work well. ### 5/5 — Automatic Blinds *2024-03-09, version 1.7.4* Very reliable automation! App is low tech, pretty easy to navigate. We love our Somfy blinds! ### 5/5 — Blinds *2021-12-18, version 1.4.0* I love them!! ### 5/5 — TaHoma North America *2021-07-16, version 1.3.2* Have an old Victorian house with over 30 roller shades motorized by Somfy, managed by the new Somfy TaHoma technology, absolutely love it! ### 5/5 — Somfy Tahoma Rocks! *2021-07-12* I am so pleased with the performance of this new dual protocol hub from Somfy. It supports the new bi-directional Zigbee 3.0 standard but also supports legacy Radio Technology Somfy - RTS motors. Finally a company that is committed to supporting existing devices when introducing products! Oh yeah it's also super easy to set up thanks to the new bluetooth Set & Go app from Somfy. I highly recommend Tahoma! ### 5/5 — Amazingly simple *2021-07-01, version 1.3.0 (304)* Love the added features and ease of programming through the TaHoma tower. ### 5/5 — TaHoma *2021-03-10, version 1.1.3(274)* Easy to install and use. Google intégration works great. ### 5/5 — Awesome app! *2021-02-26, version 1.1.3(274)* Easy to use and setup, it’s really helpful setting up your motorized shades to schedules and control them. Love it! ### 4/5 — What happened to “STOP” button?? *2022-05-07, version 1.5.2* Seems like the most recent update did away with the stop button. Why????? Now I need to use the physical remote control to set blinds at the desired position. When is programming functionality going to be provided in the app so that things like the “MY” feature can be set? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*