# Tail HQ - Pet Health Manager — user reviews

> 7 indexed App Store user reviews of Tail HQ by Patterson Companies, rated 1.10/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/tail-hq-pet-health-manager/id1617075562/reviews
- App overview in markdown: https://appshunter.io/ios/app/tail-hq-pet-health-manager/id1617075562.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 7

## Most critical reviews (7 lowest-rated)

### 1/5 — Useless

*2026-02-13*

Never delete the first email with your password (a random string of letters) because you can NEVER change or retrieve your passwords (even though the app says you can). They have a ‘forgot password’ link that goes to nowhere. A lot of links that won’t open. Even when you can log in, the app itself freezes and won’t let you do anything useful.

### 1/5 — Worse app ever

*2025-11-26*

Get your Vet to use another app.  If for some reason you get logged out you cannot get back in.  You can't even use forgot password it will say username name invalid. I have been back and forth with the company trying to get back in. I gave up. Please any veterinarians out there do not use this app for your client's.

### 1/5 — Doesn’t work

*2025-05-19*

I was invited by veterinarian office to try this app.  There is no way to make a profile to utilize this app.  So you can never get it to work.  Tried to get them to reset and still doesn’t work.  Not recommended.

### 1/5 — App not working

*2025-04-10*

Email gave me user name app won’t accept it. What’s the use? Deleted.

### 1/5 — Can’t even creat an account

*2024-07-02*

It is impossible to even creat an account and forget it if you forget your password.

### 1/5 — Can’t Login - No Recovery

*2024-05-16*

I went to login to the app near a vet appointment. I couldn’t remember my user name and there is no option to request user. Found the original email that said my user was my email. Tried that, didnt work. Tried multiple passwords, didnt work. So then i try to do password recovery and it tells me that user doesn’t exist. No way to contact anyone except my leaving a negative review.

### 2/5 — One of the worst apps

*2024-12-24*

I can login, unlike the others. But this app is the worst to navigate and I don’t even know why my vet uses it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*