# taim — user reviews > 31 indexed App Store user reviews of taim by Taim Restaurant Holdings LLC, rated 4.82/5 from 3,124 ratings. - Source: https://appshunter.io/ios/app/taim/id1171447469/reviews - App overview in markdown: https://appshunter.io/ios/app/taim/id1171447469.md - Rating breakdown: 5★ 2,825 · 4★ 170 · 3★ 43 · 2★ 19 · 1★ 64 ## What do users think of taim? Overall sentiment: neutral **Pros** - 👍 Delicious food - 👍 Great service - 👍 Healthy options - 👍 Generous rewards program **Cons** - 🐛 Ordering issues and errors - 🔒 Privacy concerns with login process - 🔍 Confusing or clunky app experience - 🕰️ Slow or unreliable delivery **Commonly reported bugs** - Login link not working - Coupon/reward redemption issues - Order cancellation problems - App crashes and freezes **Most requested features** - Improve login and account management - Add tipping option - Streamline ordering process - Enhance rewards program usability ## Newest reviews (11 of 31) ### 2/5 — App is clunky but works *2024-06-21, version 32.1.0* No Apple Pay is no bueno when you’re in a hurry ### 2/5 — Hassle to login each time *2023-11-02, version 16.3.0* Taim has great food but it’s such a hassle to order using the app. You can’t login with a password, Apple ID, or Google. Each time you have to go through a procedure that’s the same as if you forgot your password: enter email, go find link in email, use link to order. So prepare for the hassle EACH TIME or just forfeit your rewards. ### 3/5 — Drops orders from the laptop *2023-10-20, version 16.3.0* Drops orders from the laptop ### 2/5 — Coupon did not work *2023-10-03, version 16.3.0* I had a reward for 50% off an entree and the app would not allow me to use it. It was still valid and no matter what I did it would read a “could not validate cart” error. Very disappointed. ### 3/5 — some awkward loopholes *2023-08-02, version 15.1.1* Ordering is quite straightforward, namely choosing your item and ingredients and preferences. Great. Rewards are generous and easy to apply. Oddities: -Reordering changes the mechanism of your order, i.e. Delivery changes to Pickup. Bad. -Address 2 is not displayed during order for a saved address, and no obvious way to edit addresses in your account. Confusing for those of us who live in apartment buildings. -Delivery is via third party with no recourse/contact/followup if things go wrong. I have had a DoorDash driver credited/tipped with a delivery they literally never picked up. I had to call the store to find out what happened and then go pick it up myself—there were no alternatives. Bad. ### 4/5 — No tipping? *2023-03-29, version 12.0.1* Easy enough to use but needs an option to tip. ### 5/5 — Tasty lunch *2022-12-19, version 9.6.15* I love the cauliflower shawarma pita :) and the pickles and picked onions. My go to lunch pita. ### 5/5 — Shawarma *2022-08-19, version 9.6.15* Excellent services and great food!! ### 4/5 — Fake rewards *2022-01-03, version 9.0.10* I have tried to claim the free hummus and pita reward 4 times. By app and at the website. Always refuses to apply. I canceled my order other time. You lose sales with ur pretend awards program ### 5/5 — Great app! *2021-07-26, version 3.13.0* I’m not sure why the terrible ratings but this app is straightforward and easy to navigate. ### 3/5 — Easy to use, but crashes using Apple Pay *2018-12-11, version 2.5.1* Clean interface and user friendly, but it crashed twice on me each time I attempted to pay using Apple Pay. Hopefully an easy fix for them. ## Most critical reviews (10 lowest-rated) ### 1/5 — You should play the lottery if you can get this app to work *2025-02-09, version 39.0.0* Garbage through and through. Almost impossible to actually place an order. Either it will think it’s a fraudulent order or return mystifying error messages. They don’t want our business apparently. And I will abide and go elsewhere. ### 1/5 — The log in link does not work *2024-06-21, version 32.1.0* I try to log in and It sends a link to my email and then when i click on the link it sends me back to log in. I tried on my computer as well. ### 1/5 — Dark patterns that force you to share your email *2024-05-31, version 30.0.24* I’d just like to pay with Apple Pay and not deal with a lengthy, privacy-hostile sign up system. Seriously, there’s no reason you need my email. Just sell me food. ### 1/5 — I used the app *2023-05-06, version 12.0.1* Instead of just ordering in store, I went through the trouble of creating an account and ordering through the app with the promise of $5 discount. There was no option for $5 discount at checkout, even though I clicked through there email and instructions only to be scammed. I am hungry and want to go home now, so I paid full price and got scammed. Shame on them definitely. ### 1/5 — Payment never works *2023-04-20, version 12.0.1* Without fail, I have received an error message every time I have tried to pay through the app. It’s also annoying that there’s no way to redeem rewards in the app at the ordering kiosks in the store. ### 1/5 — Never works *2023-04-06, version 12.0.1* I cant get into my account omg pls fix this trash ### 1/5 — App was terrible! *2022-05-17, version 9.0.10* Kept getting error messages when I tried to place my order - I could not apply discount code without getting a repeated error messages so I gave up trying to get it. ### 1/5 — Never works *2020-07-09, version 3.6.1* I have ordered at least two times in this app and the restaurant never receives my order ### 1/5 — App crashes when trying to change address *2019-11-19, version 2.5.1* Can’t use. Every time I try to change my address the dialogue box closes after one character. ### 1/5 — Insane delivery charge *2017-05-09, version 2.4.33* This app worked great until I found out about the $8 delivery charge when I went to checkout. I cancelled my order and am going to delete the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great place *2026-06-17, version 47.17.9* I accidentally ordered to the wrong location on the app and they offered to make it for free at the location I meant to send it to. Great service ### 5/5 — Love this place *2024-12-13, version 36.0.1* We need more restaurants like Taim real food fast. ### 5/5 — Give it a try and go again! *2024-11-05, version 35.1.8* Food is soooooo good and I want to say guilt free because it’s healthy ### 5/5 — Didn’t get my birthday reward *2024-10-11, version 34.2.9* We love Taim but on this recent order I had a birthday offer to get a free pita and the offer was good until the end of October but when I went to actually place my order just now and redeem the free pita coupon there was a message saying I couldn’t use it and now the offer is completely gone from my rewards account. So that was very frustrating and disappointing. ### 5/5 — Delicious and great service *2024-09-12, version 34.2.9* For downtown brooklyn location ### 5/5 — Burned Fries *2024-08-19, version 32.2.3* I picked up my order and the fries were burned the falafels were undercooked. Wow this never happened before usually when I order I enjoy the meal as it is now this meal was not very enjoyable. The drink was the only thing that I enjoyed. Hopefully going forward my experience will be better Thank you ### 5/5 — Always good *2024-07-24, version 32.1.0* Food is always good but they aren’t always on time… it’s worth ordering, just set you timer for 5 minutes late! ### 5/5 — My order *2024-02-09, version 27.1.0* I love the hospitality. Always will come back. ### 5/5 — Taim Gluten Free Falafel is THE BEST *2023-09-01, version 16.3.0* Everything I’ve had at Taim is Delicious from the Wraps to the Bowls! ### 5/5 — App not loading *2023-07-11, version 14.0.3* App not loading since recent update. Was working prior with the old versions. Not sure what happened. Have full cellular service and WiFi working --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*