# Takaful Brunei — user reviews

> 28 indexed App Store user reviews of Takaful Brunei by Syarikat Takaful Brunei Darussalam Sdn Bhd, rated 2.50/5 from 59 ratings.

- Source: https://appshunter.io/ios/app/takaful-brunei/id1463472725/reviews
- App overview in markdown: https://appshunter.io/ios/app/takaful-brunei/id1463472725.md
- Rating breakdown: 5★ 18 · 4★ 2 · 3★ 5 · 2★ 3 · 1★ 31

## Newest reviews (8 of 28)

### 1/5 — Lousy

*2021-03-07, version 3.5.0*

Cant even open this app. Typical Bruneian mindset. M.A.L.A.S.

### 1/5 — No point of installing this! DO NOT EVEN THINK UNLESS ITS BEING FIX ALREADY

*2021-02-24, version 3.5.0*

Just downloaded thought this could save my time a bit to renew my car insurance. Then I tried to register but when I entered my DOB and clicked 'Done' it automatically closed the apps. EVERY. SINGLE. TIME. Then when I'm about to try again, it says too many attempts. What on earth?! Please get this issue fix!

### 1/5 — Crashed

*2020-11-22, version 3.2.12*

The app keeps on crashing. Clearly needs an update.

### 1/5 — Stressfull

*2020-11-21, version 3.2.12*

Genuinely very stressed out while using app. Why give 25% discount to encourage public to use app to renew motor insurance when app cannot perform. Payment went trough but counter didn't receive renewal information. App crashes all the time even when deleted and reinstalled. Log in errors displayed when logging in but phone notification would say I'm logged in. When requesting for “forget name or password” a page which requires ic number pops up but when entering it would say
“Ic number not recognised”.

### 1/5 — Lousy App

*2020-11-02, version 3.2.9*

Unable to open App!!

### 1/5 — Poor

*2020-10-25, version 3.2.8*

Didn’t work, can’t open the apps

### 1/5 — Unable to open apps

*2020-10-10, version 3.2.6*

Im sorry after the update can’t open the apps please fix it

### 1/5 — Can't open

*2020-09-29, version 3.2.5*

assallammualaikum and Hi,

I downloaded the apps on my iphone 11 pro. but the apps cannot be open. so anyhow to fix it? cause i wanted to apply from your product.

please fix this

Thanks

## Most critical reviews (10 lowest-rated)

### 1/5 — Payment transactions rejected

*2024-04-15, version 8.0.0*

Been trying to make online payment many times but keep on rejected even tho im tried with 3 different bank debit & credit cards.
I redeemed my takaful 5000 points, sadly they took it eventho transaction payment are cancelled.

### 1/5 — App kept on crashing

*2023-06-14, version 4.11.0*

I have been trying to renew my car insurance using this app.. but the app kept on crashing and redirecting back to home page. It’s frustrating

### 1/5 — Still unuseable

*2023-01-04, version 4.6.0*

Currently on iPhone 14 Pro Max & iOS16.2. This app after updates still doesn’t work since the last time I tried using it 2 years ago.

### 1/5 — Daviesindvs

*2022-09-20, version 4.5.3*

There is a bug in your software which doesn’t allow me too write in my employers address when applying for travel insurance.

### 1/5 — Please fix your app!

*2022-09-03, version 4.5.2*

Been trying to get quotations for the motor takaful and it always crashes. You claim to provide 25% instant savings but the app either says I don’t have the certificate and crashes everytime I ask for a quotation. This is absolutely frustrating - step up your game and fix it!

### 1/5 — Keeps crashing

*2022-04-06, version 4.3.1*

Kana suruh update. Kali, it keeps crashing! Fix it bah!

### 1/5 — Terrible app. Don’t bother

*2022-02-11, version 4.3.1*

Glitchy, unreliable app which doesn’t perform. Poor user interface and NOT user friendly at all. Complete Waste of time

### 1/5 — POLICIES NOT AVAILABLE ON APP

*2022-01-26, version 4.2.7*

Pls update the app , have not been able to review any of my existing policies since the new year!

### 1/5 — Bukan pulang menyanangkan

*2021-11-08, version 4.2.1*

Time time ani cuba tah jgn lagi d kacau application lama atu.. dulu ok jua membali Insurans.. ani makin payah tah pulang.. !!!

### 1/5 — Log In Error

*2021-07-30, version 4.1.8*

Log in error… Already asked for the token OTP to reset. Still error.

## Most praised reviews (10 highest-rated)

### 5/5 — best banking app

*2026-01-22, version 14.6.0*

This banking app has completely changed how I manage my finances. It’s fast, secure, and incredibly easy to use .

### 5/5 — 😇

*2024-12-11, version 12.1.0*

easy no need to go counter to buy insurance

### 5/5 — Convenient

*2022-06-30, version 4.4.2*

Apps has been updated. You can get your insurance quote and even purchase them via the app and get your insurance instantly!

### 3/5 — Doesn’t stay logged in

*2024-03-20, version 7.1.0*

App is nice and convenient with discounts but doesn’t stay logged it. Have to relogin every single time.

### 3/5 — 0 stars honestly

*2022-11-17, version 4.6.0*

if i could write 0 stars, i would man,,,all bad reviews all the way from 2 YEARS AGO. no improvement at all, go hire some young app designers man, make the change.

### 3/5 — Update Apps please!

*2022-01-16, version 4.2.7*

After the latest iOS, the apps is not working properly! Please update the apps so that I can renew my insurance online, etc. Very helpful but now cannot use anymore 😩

### 3/5 — Inconsistent

*2020-08-10, version 3.2.2*

Disappointed. I’ve been trying to renew my motor insurance the past two days but it won’t load. I’ve tried using it both on WiFi and 4G, it simply won’t work! Every other feature appears fine except this as though it purposely won’t give me the 25% savings it boasts about offering.

### 3/5 — Great apps

*2020-01-22, version 1.2.1*

It’s a great apps, easy can do a last minute before fly to buy the insurance.

The apps might be not stable on loading of the insurance that you have booked / buy.
Long loading 

Full details of buying travel insurance not yet received until my trip done.

My request is there’s a place you can save previous details of passport no & details so we don’t have to enter it again

### 2/5 — Crashed

*2020-09-29, version 3.2.5*

Was only able to open once 3 days ago. Crashed since. Pls fix. Tq

### 2/5 — Need New Update immediately

*2020-09-17, version 3.2.4*

Please Update new version, after iOS 14 update Takaful Brunei cannot open and keep on crashing.

Thank You.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*