# Takealot - Mobile Shopping App — user reviews > 191 indexed App Store user reviews of Takealot by Takealot Online (Pty) Ltd, rated 4.80/5 from 14,856 ratings. - Source: https://appshunter.io/ios/app/takealot-mobile-shopping-app/id606927881/reviews - App overview in markdown: https://appshunter.io/ios/app/takealot-mobile-shopping-app/id606927881.md - Rating breakdown: 5★ 12,734 · 4★ 1,504 · 3★ 405 · 2★ 75 · 1★ 138 ## What do users think of Takealot? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient - 👍 Easy to use - 👍 Convenient shopping experience - 👍 Reliable service and delivery - 👍 Great range of products **Cons** - 💰 Expensive delivery and collection fees - 🐛 Payment issues and declined cards - 🔍 Poor search functionality - 🕰️ Slow delivery times - 📝 Inaccurate product descriptions **Commonly reported bugs** - Crashes and app stability issues - Incorrect order cancellations and missing items - Incompatibility with older devices - Broken payment processing **Most requested features** - Dark mode option - Notification for out-of-stock items - Ability to choose delivery date - Improved search with better filtering - Option to leave gift messages ## Newest reviews (10 of 191) ### 2/5 — Not keeping up with the Jones’ *2026-07-24, version 4.1.0* I have been shopping on takealot since the beginning. It is a great site to by difficult to find items. Unfortunately there is a lot of Chinese site resellers now, it cannot keep up with the new technology of phones and does not work with the iPhone 17 Pro at all and currently has the worst search bar function of any online shopping platform. They want me to buy a take a lot more subscription, but I live rural and there’s no way they’ve ever been able to hold to their shipping promises. ### 3/5 — Search Bar Issues *2026-06-12, version 4.0.2* For some reason the search bar never works when I got to their website. It is a major problem if you are looking for something and you end up going elsewhere. Plus the prices on Takealot are not always the lowest possible. Have to be real careful with that. ### 3/5 — Takes Forever *2026-05-27, version 4.0.1* I placed my order over 3 wks ago. They have now cancelled one of the items saying it is unavailable but when I go onto the app, it still shows as available and I can reorder. The new order will take another month to get here. If it doesn’t get cancelled again in a month. I think it’s time I start trying Amazon. ### 4/5 — Using Takealot for Online Shopping *2026-04-14, version 3.38.0* I’m grateful to have an online shopping option when I am visiting my vacation home in a remote village in SA out from Canada BUT I find the descriptions very limited. EG: I want to buy plastic totes for my closets but there are no measurements other than 20litres! I need LxHxW! 2 years ago something was not delivered but Takealot denied it and I had to buy the item again. I’ve also had a few minor breakages on delivery. I am now about to try and return an expensive ring camera that does not work. I hope it goes well. Otherwise I am happy enough to keep using Takealot. ### 3/5 — Annoying App *2025-11-14, version 3.33.0* I get tired of this app constantly asking me to login. What’s the problem? I select remember me on this phone and it STILL makes me login over and over and over again. I love to shop from Takealot, but this is really annoying. Please fix! ### 5/5 — Love it *2025-08-11, version 3.30.0* I love shopping from this app. All my orders are delivered on time ### 2/5 — Autocorrect issues *2025-08-07, version 3.30.0* It was very difficult to write a message to a gift voucher. The auto correct kept changing what I wrote to nonsense. It did not matter if it was in English or Afrikaans. ### 5/5 — Great shopping app *2025-08-02, version 3.29.1* Alway shop with takealot easy and super efficient Competitive prices ### 5/5 — Convenience, Convenience *2025-07-24, version 3.29.0* Cant beat takealot for next day delivery. ### 5/5 — Overall experience *2025-05-26, version 3.27.0* It is so easy to use this app, there is nothing worse wanting to buy something and when it comes to check out there is something wrong with the app or the transaction is cancelled. With Takealot you do not have that. Very happy with service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Auto play Video ads WITH SOUND *2026-07-05, version 4.1.0* In 2026 we’re doing mid-content autoplay video ads with sound. Absolute trash ### 1/5 — App sucks! *2026-05-21, version 4.0.0* Great range of products but your app sucks! Very slow and buggy, will definitely make me Look for alternatives if possible ### 1/5 — We interrupt this ad to bring you this ad *2026-03-04, version 3.36.1* Been using the app for along time nou but its becoming really annoying trying to search for something only to constantly be blocked by another pop up for an entirely unrelated product. ### 1/5 — Defrauded *2026-02-16, version 3.36.1* I was defrauded by a seller on Takealot and Takealot won’t publish my review warning other potential buyers that the product is not what was published as being sold. Very disappointing ### 1/5 — Latest 26.3 Version Crashes before opening *2026-02-14, version 3.36.1* The latest update is not opening at all. Please get your developer to resolve. ### 1/5 — Pay extra for wrong orders *2025-12-18, version 3.35.0* I paid an extra fee for early delivery just to receive a box of things I did not order! Now how long must I wait to receive my things that I PAID FOR??? They won’t even return the extra fee that was paid for early delivery!!! UNEXCEPTIONABLE takealot! ### 1/5 — Problem *2025-11-24, version 3.34.0* It doesn’t work properly ### 1/5 — Delivery *2025-10-23, version 3.32.1* I ordered for about R900. Was unable to get home delivery. Had to collect. Not happy. ### 1/5 — Wishlist broken *2025-09-16, version 3.31.1* Please fix the basic features of the app ### 1/5 — Voucher failed *2025-07-03, version 3.28.0* Loaded Voucher payment got canceled then voucher was not redeemable after paying the second time very poor of takealot ## Most praised reviews (10 highest-rated) ### 5/5 — My review *2026-09-02, version 4.2.1* Fast and very easy to use 🙏 ### 5/5 — Excellent App *2026-07-27, version 4.1.0* Very easy to navigate with fast and efficient follow-up service ### 5/5 — Convenience & Reliability *2026-07-04, version 4.1.0* It’s so simple, click and deliver. Return policy is flawless, Takealot Now brilliant and Takealot More massive savings. ### 5/5 — Amazing *2026-05-27, version 4.0.1* Truly the go to, convenient and fast ### 5/5 — Consolidation *2026-05-13, version 3.38.1* I love this app! I only wish they could consolidate the loads and use smaller boxes or pack multiple things in a box- pack things better. Sometimes the box used is waaaay bigger than the package itself and for freight forwarding customers like myself we get hammered with volumetric weight. Even form an environmental point of view it would be better to reduce the amount of wasted boxes. ### 5/5 — This just works *2026-05-11, version 3.38.1* Thanks to Takealot ### 5/5 — Good service *2026-02-22, version 3.36.1* I love it ### 5/5 — All good *2026-01-24, version 3.35.0* Easey peasey ### 5/5 — Mr *2025-11-18, version 3.34.0* Easy and great app ### 5/5 — Aiyeesha *2025-10-02, version 3.31.1* Awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*