# talabat: Food, grocery & more — user reviews

> 1,778 indexed App Store user reviews of talabat by Talabat General Trading and Contracting Company, rated 4.50/5 from 339,657 ratings.

- Source: https://appshunter.io/ios/app/talabat-food-grocery-and-more/id451001072/reviews
- App overview in markdown: https://appshunter.io/ios/app/talabat-food-grocery-and-more/id451001072.md
- Rating breakdown: 5★ 275,871 · 4★ 24,543 · 3★ 10,958 · 2★ 5,108 · 1★ 23,177

## What do users think of talabat?

Overall sentiment: negative

**Pros**

- 🚀 Fast delivery
- 👍 Convenient app
- 🚀 Great service
- 👍 Excellent app
- 👍 Easy to use
- 👍 Reliable

**Cons**

- 🐛 Unreliable delivery
- 🔍 Poor customer service
- 🐛 Delayed orders
- 🐛 Inaccurate tracking
- 🐛 Buggy app
- 🐛 Frequent issues
- 🐛 Terrible service
- 🐛 Blocked accounts
- 🐛 Refund issues

**Commonly reported bugs**

- App crashes frequently
- Issues with saved payment methods
- Inaccurate delivery time estimates
- Problems with order cancellation and refunds

**Most requested features**

- Add tip feature after delivery
- Show restaurant opening/closing hours
- Improve location tracking
- Provide better customer support

## Newest reviews (10 of 1,778)

### 4/5 — سرعة

*2026-08-24, version 13.84.0*

الطلب يتأخر

### 1/5 — .

*2026-08-22, version 13.84.0*

I’ve been getting this message when I try to order for more than a year right now it says something went wrong please try again, I’ve contacted several agents since then and they won’t help me,
2 of the agents told me to give them my number/email and the team will contact me within an hour and no one contacted me.. I would like to file a complaint against this company.

### 4/5 — Talabat

*2026-08-22, version 13.84.0*

Comes in clutch when I’m hungry , good discounts , quick delivery

### 3/5 — Great app, but restrictive vouchers

*2026-08-22, version 13.84.0*

Overall, Talabat is a great app with fast delivery and excellent service. However, their promotional vouchers are disappointing. I received a 6,000 IQD voucher, but it was restricted exclusively to butcher shops instead of general food or restaurant orders. I hope they give users more flexibility to use vouchers where needed.

### 1/5 — No credit card support in Iraq

*2026-08-21, version 13.84.0*

Yeah i know, you technically support them, but they don't work, try it yourself

### 1/5 — WHY

*2026-08-21, version 13.84.0*

WHY WHEN THEY COME TALABATITOS ORDER GUY SAY NO TA TA TA TALALALABAT THIS SCAM I WANT ENTERTAINMENT VIDEO TALABAT GUY SSY TA TA TA TA TA TALALALABAT

### 1/5 — More than one distinction!

*2026-08-21, version 13.84.0*

They send multiple packages together, that’s why food is always cold and you PAY for bad service and bad delivery!!!!

### 1/5 — نصابين

*2026-08-20, version 13.84.0*

ده انتو شركه نصابين ولاد كلب اقسم بالله اسوء شركه تتعامل معاها ي حراميه بجد خدمه زباله وعشان عارفين انكو غلطانين قافلين التواصل بكل الطرق

### 1/5 — Customer service is awful

*2026-08-20, version 13.83.0*

I tried to cancel my pro membership as I am traveling and I couldn’t do it through the app as there was a glitch. I contacted customer service and raised a service request to cancel it from their side. Didn’t hear anything back and now they charge me for the monthly subscription. Luckily I was able to cancel it now through the app but it was a cheap way to charge me for an additional month

### 1/5 — العراق

*2026-08-19, version 13.83.0*

تطبيق فاشل جدا اخلاق العاملين سيئة 
موظف التوصيل يقوم بإلغاء الطلب على مزاجه..يقومون بعرض خصومات وهمية 
لا انصح بهذا التطبيق الفاشل والسيء

## Most critical reviews (10 lowest-rated)

### 1/5 — NOT WORTH IT

*2026-08-26*

The quality of service has reduced significantly. I definitely wouldn’t recommend paying for Pro—the Pro support is pathetic and offers nothing special. Even when the issue is clearly their fault, customer support seems to rely entirely on scripted responses and repeated apologies rather than providing an actual solution.

Deliveries are often late, and there seems to be little accountability unless you constantly follow up and complain. Then, suddenly, there is pressure on the rider to deliver faster—which raises concerns about rider safety. No delivery is worth encouraging someone to speed or take unnecessary risks on the road.

They constantly switch riders, increase prices, and put pressure on restaurants and stores. These delivery platforms seem to be gaining excessive control while the actual software experience isn’t even reliable. The app crashes randomly, features sometimes disappear, and there are constant bugs.

At this point, I might as well drive, take the bus or metro—or, in the worst-case scenario, walk. We pay for these services because we have busy lifestyles and expect convenience, but expecting that convenience often feels like a mistake.

Hot food is rarely hot—even during summer—and I have no confidence about what it will be like in winter. Cold food doesn’t always stay cold either. Spills and other delivery issues seem to happen repeatedly, and when problems occur, it feels like there are limits to how much meaningful compensation or support a customer can receive.

Overall, the practices feel unfair and increasingly frustrating. Unfortunately, I have already paid for my Pro membership, so for now, I feel stuck with it. But I certainly won’t be renewing.

### 1/5 — You say its busy to make me pay more !!

*2026-08-25, version 13.85.0*

I had to order from another branch the same order for extra money ?!

### 1/5 — سيء

*2026-08-25, version 13.84.0*

خدمة عملاء سيئة وصعوبه بالغه بالتواصل

### 1/5 — زبالة

*2026-08-24, version 13.84.0*

زبالة ايضًا يلا حيوو

### 1/5 — خاصمين مني ٤٤ الف حرام عليكم رجعوليها

*2026-08-24, version 13.84.0*

كتلولي ترجعوها ومرجعتوها

### 1/5 — المطلاع

*2026-08-23, version 13.84.0*

المعامله حيل خايسه الطلب يوصل يقول ماقدر اجيك بعيد مادري شنو يقولي اطلب مره ثانيه

### 1/5 — It’s 2026

*2026-08-23, version 13.84.0*

we are almost in 2027 and talabat app still no dark mode? it’s literally an in app appearance shouldn’t be that hard with all that money.. and why do a lot of restaurants doesn’t have the option to add a special request?

### 1/5 — No help at all

*2026-08-23, version 13.84.0*

Awful service

### 1/5 — my best app

*2026-08-23, version 13.84.0*

talbat my best ا

### 1/5 — ليش ندفع ل التوصيل

*2026-08-22, version 13.84.0*

التوصيل غالي

## Most praised reviews (10 highest-rated)

### 5/5 — Revolution

*2026-08-25, version 13.84.0*

This is a great app to get your needs and treats to your door, very reliable. Especially if you don’t speak Arabic and you are not from the area,  it unlocks all the gems for you! Its revolutionary.

### 5/5 — Great Foodie Friend

*2026-08-24, version 13.84.0*

Reliable and great service with a click of a button!

### 5/5 — I like it

*2026-08-23, version 13.84.0*

Very good

### 5/5 — Exceptional Service & Outstanding Customer Support ⭐️

*2026-08-23, version 13.84.0*

Talabat is an amazing app with excellent service! ⭐️⭐️⭐️⭐️⭐️

The app is easy to use, the service is fast and reliable, and what I really appreciate is the excellent customer support. The support team and staff are very helpful, friendly, and always willing to assist.

Great experience overall. Keep up the great work, Talabat! 👏🏻❤️

### 5/5 — Revolution

*2026-08-23, version 13.84.0*

This is a great app to get your needs and treats to your door, very reliable. Especially of you dork speak Arabic and you are not from the area,  it unlocks all the gems for you! Its revolutionary.

### 5/5 — Talabat bZi

*2026-08-22, version 13.84.0*

Always saves us

### 5/5 — سرعة الوصول

*2026-08-22, version 13.84.0*

-

### 5/5 — Good app

*2026-08-21, version 13.84.0*

Quickest app I ever used but I wish you guys can add coupons for any restaurant you want

### 5/5 — مركز شرطة البديع

*2026-08-20, version 13.84.0*

يعدل المزاج فالشغل

### 5/5 — Pleased with all round service.

*2026-08-20, version 13.83.0*

Quick and easy app and I have yet to be disappointed with the service provided.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
