# talkPHR — user reviews

> 58 indexed App Store user reviews of talkPHR by CareCloud Corp., rated 4.60/5 from 4,862 ratings.

- Source: https://appshunter.io/ios/app/talkphr/id1226952650/reviews
- App overview in markdown: https://appshunter.io/ios/app/talkphr/id1226952650.md
- Rating breakdown: 5★ 3,977 · 4★ 398 · 3★ 149 · 2★ 63 · 1★ 275

## What do users think of talkPHR?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 💡 Ability to see test results
- 👍 Friendly staff
- 👍 Thorough doctor
- 👍 Informative app
- 👍 Nice app

**Cons**

- 🐛 Connectivity issues
- 🐛 Poor patient portal
- 🐛 Hard to navigate
- 🐛 Poor connectivity and support
- 🐛 Not intuitive
- 🐛 Barely works and is super slow
- 🐛 Glitch and crash
- 🐛 Slowww
- 🐛 No support
- 🐛 Prevents password managers
- 🐛 Very slow app
- 🐛 Pay feature does not work
- 🐛 Sooooo slllooowwww
- 🐛 Not getting any responses
- 🐛 Phony app
- 🐛 Can't get in application
- 🐛 Horrible app and customer support
- 🐛 Really needs the bugs fixed on current version
- 🐛 Not at all user friendly
- 🐛 Frustrating
- 🐛 Doesn't work

**Commonly reported bugs**

- Email doesn't work
- Regular text is hidden
- Can't put in insurance information
- Can't reschedule appointments
- Can't use apostrophe
- Login completed but no current schedule
- Takes too long to open and always asking for password
- Wouldn't download on phone
- Representative put themselves as physician
- Can't access most functions
- Why is my Dr not coming up in the list
- Frustrating!! Can't get call backs from Office messages
- Not working right
- It will not allow me to create a new account
- Crashes all the time
- Wheel just keeps turning on registration
- Error on register account
- Takes way too long to load
- Error messaging could really use some work
- Cannot register it keeps saying patient No exists
- The app doesn't even let you sign up
- Error after error on different screens
- You cannot paste in a password

**Most requested features**

- Allow special characters in text
- Improve interface
- Improve scheduling and messaging functionality
- Improve connectivity and support

## Newest reviews (13 of 58)

### 2/5 — Bad

*2025-08-08, version 1.6.17*

No special characters allowed in text, regular text is hidden (certain messages display as blank space). Interface is poor.

### 1/5 — Not intuitive

*2024-02-27, version 1.6.11*

Not intuitive, clunky, bugs

### 1/5 — Why is my Dr not coming up in the list of people I can leave messages for???

*2024-01-30, version 1.6.8*

Frustrating!! Can’t get call backs from Office messages also

### 1/5 — Bad app

*2024-01-15, version 1.6.7*

Not working right.  No time for this,  all this is on file at the office let them figure how to put it in !

### 1/5 — New acxount

*2024-01-02, version 1.6.7*

It will not allow me to create a new account

### 1/5 — Terrible app

*2023-12-10, version 1.6.5*

Barely works and is super slow. I don’t know why my doctor chooses to use this. It never alerts me with messages, when I write a message the messages disappear. Get rid of this app!!!!

### 1/5 — Can’t even register

*2023-10-26, version 1.6.5*

My family pediatrician switched to this software. I just want to register and pay online. I get an error and can’t even do that. I’ve tried 5 times over 3 months

### 1/5 — Glitch and crash

*2023-10-14, version 1.6.5*

Crashes all the time. Poor functionality.

### 1/5 — Still needs bug fixing

*2023-10-03, version 1.6.5*

I have been trying to register my name in this app for 3 weeks now. You submit your info in and the wheel just keeps turning. I had to go back to the lab and get a print out of my blood test report.

### 1/5 — Doesn’t work properly

*2023-10-01, version 1.6.5*

Have attempted to sign up multiple times only to receive an error message

### 1/5 — Error on register account

*2023-09-07, version 1.6.4*

Can’t even make an account

### 2/5 — Slowww

*2023-08-29, version 1.6.4*

Takes way too long to load. Also, I had a TeleMed appointment with my doctor and the app kept telling me there was an error. Turns out she was just running late, so the error messaging could really use some work.

### 1/5 — No support

*2023-07-24, version 1.6.3*

I have been following up with customer care for the last 4 months but the issue is still not resolved

## Most critical reviews (10 lowest-rated)

### 1/5 — App sucks

*2026-07-20, version 1.6.33*

I have 1000 accounts and 100 apps and this one never works

### 1/5 — Hate it

*2026-07-17, version 1.6.33*

I have to reset my password every time I go to use it. It keeps telling me my email address is wrong despite having the same email address for 20 years

### 1/5 — Email doesn’t work

*2025-11-26, version 1.6.23*

Message says to call office to relay message

### 1/5 — Connectivity issues

*2025-05-24, version 1.6.13*

everytime i try to use the app it dosnt load or when it does load it freezes

### 1/5 — Poor patient portal

*2024-10-03, version 1.6.13*

This patient portal does not give me access  to my medical information, insurance, bills or labs. It needs a lot of work to compare to any other patient portals.

### 1/5 — Very hard to navigate

*2024-09-19, version 1.6.13*

My psychiatrist told me to download this app to help with scheduling appointments but it has only made it harder. I couldn’t put in my insurance information at first, I had to call my psychiatrist and they had to put it in. I can’t find a way to reschedule appointments, and for whatever reason you can’t use an apostrophe when typing in their system.

### 1/5 — Poor connectivity and support

*2024-04-22, version 1.6.11*

Login completed and shows prior visits but not current schedule. No response to IT support requests at office or via application

### 1/5 — Horrible

*2024-04-19, version 1.6.11*

I can’t ever get it to load so I can see stuff from my Doctors office.

### 1/5 — One star because

*2024-04-17, version 1.6.11*

Takes to long to open & always asking for password and then tell you is wrong

### 1/5 — Worst app..

*2024-04-04, version 1.6.11*

Wouldn’t download on my phone. Had to call customer support to get an account registered.. then the representative put themselves in as my physician… won’t let me access most functions even though I’m finally connected to the correct office.. just a wreck. It needs major work.

## Most praised reviews (10 highest-rated)

### 5/5 — Talk put

*2025-10-01, version 1.6.19*

Easy to use and really like the ability to see my test results

### 5/5 — Cool

*2025-01-20, version 1.6.13*

Cool

### 5/5 — Blessed

*2024-11-10, version 1.6.13*

Dr Megan and her staff are the Best always on top of it all. Thanks for all you do!!

### 5/5 — Simple to use and it’s everything you need

*2024-07-20, version 1.6.13*

This is an amazing App. I love this. Especially since the recent updates.  Try easy to use integrated with phone security, camera and other Zoom capabilities. You can schedule doctor appointments without being put on hold, or being hung up. You are in full control of your health. You can look at your medications, lab reports and office visit reports also. Also it lets you write notes to doctor and share your questions with the doctors. 
Kudos!

### 5/5 — Hi

*2024-03-28, version 1.6.11*

Wonderful people awesome service ⭐️⭐️⭐️⭐️⭐️

### 5/5 — I forget to use this app

*2023-06-11, version 1.6.3*

I see that this app is informative and it gives you information about your appointments and other services that are offered but for me I forget about using it.

I write down all my appointments in my organizer, this is my best way to remember them.

Try out the app, it might be helpful to you.

### 5/5 — Friendly Staff +

*2023-01-23, version 1.6.3*

Though the clinic is very busy the staff is very friendly and helpful. Not afraid to be friendly and treats patients with care. Not long waits either. Even the doctor is friendly and very thorough.

### 5/5 — Needs lot of improvement

*2022-05-09, version 1.6.2*

Most of the time it takes for ever to connect after login and takes forever to load the data.
I have an excellent 5G connection and a above 300 mbps internet connection.

### 5/5 — Very slow app

*2021-05-21, version 1.5.8*

The app needs a maintenance because it’s taking very long to load it even though high internet speed

### 5/5 — Best Neurologist!!!

*2021-04-14, version 1.5.8*

Dr. Reaven and her staff are AWESOME!!! From the moment I met her, I had a sense of calm! She always takes the time to explain and answer any questions you may have! Thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-18.*
