# Talkspace Provider

> Therapy and psychiatry platform for providers to connect with clients. (iPhone/iPad app by Groop Internet Platform inc..)

- Source: https://appshunter.io/ios/app/talkspace-provider/id1548358283 (this page in markdown: same URL + `.md`)
- Developer: [Groop Internet Platform inc.](https://appshunter.io/developer/661829389)
- Category: Business
- Price: Free
- Rating: 4.62/5 from 890 App Store ratings · 29 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 10 MB
- Languages: English
- Released: 2021-02-16
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/talkspace-provider/id1548358283/reviews.md

## What is Talkspace Provider?

Talkspace offers therapy and psychiatry providers the ability to connect with clients via text, audio, and video messaging. As a therapist, you have the option to connect asynchronously. This means that your clients' messages do not require an immediate response; you always have the flexibility to process and thoughtfully engage on your own schedule. Depending on the client’s plan, we also offer Live Video sessions As a psychiatry provider, you can prescribe medication for your clients and engage with them through live video sessions.
 
WHO ARE TALKSPACE CLIENTS? HOW DO I GET CLIENTS? 
Talkspace clients include employees seeking counseling through their organization’s benefits, individuals covered under by our insurance partners (Optum, Humana or Premera), and those who sign up directly through the platform. Talkspace matches you with clients based on state of residency, as well as your areas of expertise. We’ll always handle patient eligibility.
 
HOW DO I BECOME A TALKSPACE PROVIDER? 
To start, submit your application (https://www.talkspace.com/join-our-network) online. Once your application is accepted, you’ll begin an “on-the job” training with a peer mentor for your first 4 weeks on the Talkspace platform.

IS TALKSPACE EFFECTIVE?
Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

IS TALKSPACE SECURE?
Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!
We’re always happy to connect with users and receive feedback.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy

## Key features

- Text, audio, and video messaging
- Asynchronous communication
- Live video sessions
- Medication prescription
- Client matching
- HIPAA compliant

## What do users think of Talkspace Provider?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Helpful for clients
- ⭐ Positive experience

**Cons**

- 🐛 Frequent app crashes
- 🔍 Disappearing rooms/clients
- 📢 Unreliable notifications
- 🔧 Difficult to navigate/use

**Commonly reported bugs**

- Rooms/clients disappearing after updates
- Inability to load rooms/clients
- Inconsistent notification delivery

**Most requested features**

- Bring back Face ID functionality
- Improve calendar integration
- Increase font size for better readability
- Enhance session/appointment management

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/talkspace-provider/id1548358283/reviews.md

### 5/5 — Easy

*2026-04-25*

Easy navigation in the app and the computer….if we can drag the appointments would be great !

### 5/5 — Helpful

*2025-07-14*

I’m able to hear the clients and they same for me

### 5/5 — No desktop usage

*2025-01-17*

Unable to get TalkSpace provider on my desktop computer. There is no one I can call to assist with this.

### 5/5 — Update

*2024-03-15*

I haven’t been getting any notification reminders for appointments and I wonder if my clients aren’t getting these reminders as well. Then I also have to copy and paste everything and it’s taking longer to do this in the new update.

### 5/5 — Talkspace Therapist

*2024-02-22*

The update fonts are too small. It didn’t automatically create a draft or save what I had started writing on a client. Alerts for new messages don’t stand out as well.

### 4/5 — Going in the right direction, but…

*2024-02-14*

The recent update is great because it brings the functionality of the website to the app finally. Being able to fully utilize the calendar is great along with the other features not previously available; however, is it possible to bring back the Face ID? It’s a convenient feature all iOS apps should have at this point. I’m hopeful it will be added back soon.

### 1/5 — Dysfunctional

*2024-01-23*

As a provider who always tries to offer the best service to my clients I find this app is totally dysfunctional and unsatisfactory. It does not allow me to respond to clients with the amount of flexibility. I need to look at the sessions and look at my calendar in the same time and confirm appointment from within the calendar in addition to many basic functional needs that any app should have this is a total disappointment to a great service we provide

### 1/5 — No notifications

*2023-02-10, version 8.42.37*

Randomly my app stopped notifying me of any appointments, messages, session reminders. This is a very important form of communication and I am missing messages and almost missed a live session due to not getting a notification. I have deleted the app and redownloaded. All my settings are turned on. Nothing has worked. It’s been 3 days and no end in sight. I won’t be able to continue working here like this.

### 1/5 — Another update, another deletion of my rooms

*2022-10-27, version 8.42.19*

Update pushed out. Once again, all of my rooms and clients have disappeared from the app. Once again had to delete the app and reinstall it.

### 1/5 — Horrible for Providers

*2022-10-24, version 8.42.17*

This app is a disaster. At least once a month I have to delete and redownload the app to access any of my rooms. Yet again 9/23/22 I have to delete and update. I’m going to start updating this review every time I have to do it as a log. *Again there’s an issue 10/24/22

## Frequently asked questions about Talkspace Provider

### What does the Talkspace Provider app do?

The Talkspace Provider app allows licensed therapists and psychiatrists to connect with their clients through text, audio, and video messaging. It offers flexibility with asynchronous communication, meaning responses are not required immediately, and also supports live video sessions for both therapy and psychiatry services. Psychiatry providers can also prescribe medication through the platform.

### How does Talkspace Provider help me get clients?

Talkspace matches you with clients based on your state of residency and areas of expertise. Clients come from various sources, including employee benefits, insurance partners like Optum and Humana, and direct sign-ups through the platform. Talkspace handles patient eligibility, simplifying the client acquisition process for providers.

### Is Talkspace Provider secure and HIPAA compliant?

Yes, Talkspace prioritizes safety and security. The technology is protected with banking-grade encryption and is externally audited to comply with the Health Insurance Portability and Accountability Act (HIPAA). You can find their complete Privacy Policy on their website for more details.

### How effective is therapy through Talkspace?

Talkspace has been shown to be as effective as face-to-face therapy. Studies indicate that a significant percentage of participants found Talkspace to be as effective or better than in-person therapy. Individuals using Talkspace for even short periods have shown significant improvements in symptoms of depression and anxiety.

### What are the requirements to become a Talkspace Provider?

To become a Talkspace Provider, you need to submit an application online through the Talkspace website. Once your application is accepted, you will undergo an initial four-week 'on-the-job' training period with a peer mentor on the Talkspace platform.

## Version history (last 5 releases)

### 10.6.38 — 2026-06-26

We just made some necessary tweaks and improvements to give you a better experience.

### 10.6.36 — 2026-04-01

We just made some necessary tweaks and improvements to give you a better experience.

### 10.6.26 — 2026-02-18

We just made some necessary tweaks and improvements to give you a better experience.

### 10.6.24 — 2025-12-24

We just made some necessary tweaks and improvements to give you a better experience.

### 10.6.23 — 2025-08-11

We just made some necessary tweaks and improvements to give you a better experience.

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## More apps by Groop Internet Platform inc.

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All apps by Groop Internet Platform inc.: https://appshunter.io/developer/661829389

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*