# TalkTalk — Service updates made simple

> Broadband account management app for billing, plan details, and support. (iPhone/iPad app by TalkTalk Group.)

- Source: https://appshunter.io/ios/app/talktalk/id6446115390 (this page in markdown: same URL + `.md`)
- Developer: [TalkTalk Group](https://appshunter.io/developer/559037272)
- Category: Utilities
- Price: Free
- Rating: 1.63/5 from 109 App Store ratings · 52 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 88 MB
- Languages: American English
- Released: 2024-05-15
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/talktalk/id6446115390/reviews.md

## What is TalkTalk?

The TalkTalk App lets you take control of your broadband. Manage billing and payments, view your plan details, update your information, manage communication preferences and access support whenever you need it.

## Key features

- Manage broadband services
- View plan details
- Handle billing and payments
- Update personal information
- Access customer support

## Recent user reviews (10 of 52)

All indexed reviews: https://appshunter.io/ios/app/talktalk/id6446115390/reviews.md

### 5/5 — Actually works

*2026-08-29*

Much to my surprise the app actually works to pay your bill and the Face ID gets you in. Be good if the rest of TalkTalk service worked this well.

### 1/5 — Fraudulent company

*2026-07-05*

Trying to close my account and they are purposely ignoring my requests over and over and over again to not close my account and keep charging me needlessly. I thought i got somewhere and they were finally going to close my account but they transfer it to my parents house. I’m beyond angry at the blatant fraudulent service and lying. This company needs to be investigated

### 1/5 — Terrible service, Terrible app

*2026-06-17*

Shocking service from this company, their broadband service is intermittent at best and you have to fight them every step of the way. An engineer was called out to my property who confirmed a fault in the cabinet which is the responsibility of the service provider yet they still tried to charge me for the engineer. 
Their app will not allow you to log in and neither does their website due to some sort of fault on their systems so if you want to have any contact with anyone you have to phone them. When you phone them. You can be on the line waiting for over an hour to actually speak to someone.
Absolutely diabolical company all round, I do not have anything good to say about them.

### 3/5 — System

*2026-06-11*

Since changed system its confusing not showing the last 2 months bills av paid av paid same bill twice as says bill due on the app and was already paid now i have switched provider  constant message saying login to account to see the same thing dont show half what used to

### 1/5 — Fails when using a vpn

*2026-05-27, version 4.2.0*

You need to disable your vpn before using, even if you are vpn’d to the UK

### 1/5 — Pretty damn useless

*2026-05-17, version 4.0.1*

Tried downloading the app 4 times each time “something went wrong “ comes up and that’s a slammed door in the face. Talktalk seem really bad at connecting to its customers. My account runs out sept, so guess what I’m moving to anybody with better communication and if the price is cheaper all the better but foremost I want to connect to a company that whole deal is communication and connection!!!!

### 1/5 — What’s the point

*2026-05-16*

This app doesn’t open at all. If it tells you to get it don’t waste your data. Talk talk has the worst app and I’ve not had a great experience with customer care. Out of three calls I’ve made, two were incredibly rude. The third call was okay that’s all I can say. The actually line is perfect.

### 1/5 — Not a single redeeming feature

*2026-05-05, version 4.0.0*

This really is one of the worst apps I've ever encountered. I've tried it on Android as well and it's just as bad. Appearance, functionality, be prepared for problems right from your first login attempt. What app in this day and age has to send you a code every time you log in? Then often as not says the code is incorrect. Clearly whoever developed the app grudged every moment spent on it.

### 1/5 — Rubbish

*2026-05-05, version 4.0.0*

Can’t speak to a human

### 1/5 — Error before even logging in

*2026-04-27, version 3.9.0*

Code verification to login wouldn’t verify and no help offered to resolve tech issues. Straight uninstall.

## Frequently asked questions about TalkTalk

### What can I do with the TalkTalk app?

The TalkTalk app allows you to manage your broadband account. You can view your plan details, handle billing and payments, update your personal information, and access customer support.

### Is the TalkTalk app free to download?

Yes, the TalkTalk app is free to download and use. There are no charges associated with downloading or accessing its core features.

### What devices is the TalkTalk app compatible with?

The TalkTalk app is available for devices with an age rating of 4+. Specific operating system version requirements are not detailed, but it is designed for mobile use.

### How often is the TalkTalk app updated?

The latest version of the TalkTalk app is 4.2.0, released on May 27, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the user rating for the TalkTalk app?

The TalkTalk app has a user rating of 1.6 stars based on 109 ratings. This suggests that many users have had a negative experience with the application.

### Does the TalkTalk app have ads?

The provided data does not specify whether the TalkTalk app contains advertisements. Further information would be needed to confirm the presence of ads.

### How can I get help if I have issues with my TalkTalk broadband?

You can access customer support directly through the TalkTalk app. This feature is designed to provide assistance with any issues you may encounter with your broadband service.

## Version history (last 5 releases)

### 4.8.0 — 2026-09-02

We’ve made it even easier for you to get help with your home phone service, with the ability to run line tests when you have issues. We’ve also fixed bugs to ensure a smooth app experience.

### 4.7.1 — 2026-08-24

Minor bug fix.

### 4.7.0 — 2026-08-18

We’ve added new features to the app to make it even easier than ever for you to manage your account and personal details.

### 4.6.0 — 2026-08-04

We’ve continued working in the background building new capabilities to carry out line tests, book engineer visits and see breakdowns of your previous bills. Look out for the launch of these new features soon!

### 4.5.0 — 2026-07-21

Your TalkTalk app now shows you an itemised breakdown of this month's usage and charges, before your next bill is generated.
 
Behind the scenes, we've also continued to build capability for you to diagnose issues with your service, book and manage engineer appointments. Watch this space as we roll out these new features very soon!

## More apps by TalkTalk Group

- [TalkTalk SuperSafe](https://appshunter.io/ios/app/talktalk-supersafe/id1040510698)
- [TalkTalk Digital Voice](https://appshunter.io/ios/app/talktalk-digital-voice/id1569432131)
- [TalkTalk TV 4K](https://appshunter.io/ios/app/talktalk-tv-4k/id1570315047)
- [TalkTalk Wi-Fi Assist](https://appshunter.io/ios/app/talktalk-wi-fi-assist/id6754167598)

All apps by TalkTalk Group: https://appshunter.io/developer/559037272

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
